Family of 5

Loews Portofino Bay Hotel at Universal Orlando™

Orlando 5.0

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Overview

Take a trip to the stunning seaside village of Portofino, Italy at Loews Portofino Bay Hotel at Universal Orlando. Spacious rooms, authentic Italian specialties, and warm hospitality make your stay here a taste of what the Italians call la dolce vita—the sweet life.

Added value
All guest at any Universal Orlando Resort on-site hotel can take advantage of the following:

Universal Orlando Resort On-Site Hotel Benefits:

    Early Park Admission to the Wizarding Worlds and Volcano Bay 1 hour before the public

    ·The ability to charge in-park purchases to the hotel room key

    Free package delivery to the hotel room for any items purchased in the theme parks

    Free parking at the main CityWalk parking garage

    Free Transportation to the theme parks and CityWalk

    Pool-hopping privileges to use any hotel’s recreational facilities (excludes Endless Summer Resort)

    Free Wi-Fi Internet in all hotel rooms and public areas (faster speeds available for a fee)

    Free scheduled transportation to SeaWorld and Aquatica

    Preferred tee time and complimentary transportation (for foursomes) to participating golf courses

    Free admission to CityWalk clubs (excludes concerts and special events)

In addition, every guest staying at Portofino Bay, Hard Rock, or Royal Pacific receives the following benefits:

    Free Universal Unlimited passes for both parks

    Priority seating at select restaurants in the parks and CityWalk

All of these benefits are available from the moment you arrive until midnight on the day you check out. Even if your room won’t be ready until the afternoon, you can register at your hotel as early in the morning as you like, leaving your bags and retrieving your Express Passes (if eligible) in time for the Early Park Admission hour. Then linger at the resort after your checkout time, taking advantage of your pool privileges until late in the evening. 

Check in

4 p.m.

Check out

11 a.m.

Rooms

750

Rooms

Garden View Room
450 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
Garden View Room
450 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Desk
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • Turndown service
  • TV

Bay View Room
450 square feet
  • 1 king bed, or 2 queen beds
  • Bay View
Bay View Room
450 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Desk
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • Turndown service
  • TV

Deluxe Room
490 square feet
  • 1 king bed, or 2 queen beds
  • Garden or Pool view
Deluxe Room
490 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Desk
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • Turndown service
  • TV

Club Level Room
490 square feet
  • 1 king bed, or 2 queen beds
  • Garden or bay view
Club Level Room
490 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Desk
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • Turndown service
  • TV

Kids Suite Room
650 square feet
  • 1 king bed, and 2 single beds
  • Garden or bay view
Kids Suite Room
650 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Desk
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • Turndown service
  • TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Children’s pool
  • Playground

Kids Club $

Age range: 4 to 14

The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 17

Type Amenities
SplendidoBar & Grill™ Bar, Pool bar Food options available
The Thirsty Fish™ Bar Food options available

Check-in time: 4 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Lobby
  • Room

Type of restaurant Type of cuisine Open for Additional Information
Mama Della’s Ristorante℠ À la carte Italian Dinner
Bice Ristorante À la carte Italian Dinner
Trattoria del Porto™ À la carte Italian Breakfast, Dinner, Lunch
Sal’s Market Deli ™ Snack bar International Snacks
Gelateria Café Coffee and Pastries Snacks
SplendidoBar & Grill™ À la carte Italian Dinner, Lunch
The Thirsty Fish™ À la carte American Snacks

  • Rooms: 750

  • Fitness centre: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)

5601 Universal Blvd.
Orlando, Florida, United States of America
407-503-1000
26 km from MCO

Pools

  • Jetted pools: 2
  • Kids pools: 1
  • Outdoor pools: 3
  • Cabanas available ($)
  • Water slides: Included

Other activities

  • Games room: on site
  • Poolside activities
  • Sandy beach
  • Weekly "Dive-in" movies

  • Business centre available ($)
  • Concierge
  • Giftshop available ($)
  • Meeting facilities available ($)
  • Parking available ($)
  • Shopping onsite
  • Valet parking available ($)
  • Wedding facilities available ($)
  • Art gallery
  • Car rental available ($)

Location

Address
5601 Universal Blvd., Orlando, Florida, United States of America
26 km from MCO airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Discount Hotel at a Premium Price

ap3lovr (Iqaluit, Canada) on Feb 07, 2023

In a place where you are supposed to suspend belief and engross yourself in an atmosphere of discovery and wonder. This hotel fails to deliver on the high expectations that the Universal brand extends throughout their park experiences. The painted facade of the building looks like an architect designed an amazing concept and then handed it over to an accountant to execute on it. The rooms are dated, and certainly in need of a refresh. The lobby furniture is in rough shape and is also in need of a refresh. For what was billed as being the "luxury experience", it felt like the fast food version of luxury. One item that I think they can immediately improve upon is getting rid of their legacy in room entertainment systems. This experience is supposed to be connected to Universal studios. The in-room entertainment should have complete access to the back catalog of Universal Studios properties on-demand. Your kids don't know what ET is, but enjoyed the ride. You can watch it on-demand. Why even have an adult on-demand section as an option here? I haven't seen that in an other hotel in almost 5 years. The only words I can use to describe the hotel and experience are cheap and dated.

TripAdvisor users rated this property 5 out of 5

Phenomenal Hotel

Sara C on Feb 07, 2023

We absolutely loved our recent 5 night stay at Portofino Bay. We got the first floor on the East Wing with the view of the bay. You could very faintly hear the boat traffic but it was not bothersome at all. The hotel was quiet. We never heard any people in the halls or above us. The bathroom is huge which is a huge plus for us. And it was very clean. They have a texting system and we opted out of daily service but I would just text them if I wanted our room serviced and they promptly replied and when we returned from the parks, our room would be refreshed. We encountered 0 issues at this hotel and would highly recommend. It was easy getting our passes for the parks - you just go up to the machine in the lobby with your credit card and ID and voila, all printed along with any meal vouchers if you have those. Parking was very spacious. Plenty of room between cars so we could easily get our luggage between cars to get to the elevator. We would definitely be back!

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