TripAdvisor Traveler Rating

The staff couldn’t have been nicer but the room and some amenities of the hotel were lacking. The exercise room was laughable, with only one working machine. The ice machine was down our entire stay despite letting them know it wasn’t working. Our rooms were not in the best shape with old, worn out furniture. Our wrist band keys stopped working before our stay ended so a trip back to the from desk to get new bands. Those are just some of our experiences.

Great hotel with fabulous staff, especially Jenifer from reception/ customer relations and David round the pool! Location was great too with amenities just across the road a short walk and the parks a 10-20 minute uber ride! The rooms all had huge fridge and cooking facilities so you can cater for the little ones too! 5 stars will stay again

Room was a little outdated, but nothing stopping us from staying or being comfortable. We stayed in a 1 bedroom King suite with a balcony overlooking the pool. The large king bed was comfy and the sofa in the living room had a fold out couch perfect for our 9 year old. There was a small kitchen with dishwasher, stove and full fridge/freezer combo along with dishes/silverware/pots and pans needed for basic meal prep. A small coffee pot was also in the kitchen where coffee and sugar were provided. Coffee was okay quality, not great but got the job done and house keeping was quick and accommodating when we called asking for more. The hotel was near a lot of restaurants about 5min drive away and about 15-30mins from Universal depending on traffic. We also found a nice playground for our kids to play on about 10mins away. The pool was great and ice water, towels and pool lounge chairs/tables provided. Overall, it worked for us, but if you are looking for 5 star luxury, this is not it.

Comfortable king bed, good size rooms, quiet, great location, easy parking, would come back if need a good sleep close to Disney parks.

Well located, very spacious 2 bedroom apartment we had! Fully equipped kitchen that we used a lot! We also enjoyed the 1 hour free flow beer, wine, lemonade and sodas.