Overview
Located just one mile from the Walt Disney World entrance, Sonesta ES Suites Orlando-Lake Buena Vista puts you right in the middle of Orlando’s magic. This all-suite hotel is perfect for families – with spacious apartment-style suites that accommodate up to 8 guests, a quick service breakfast eatery, heated swimming pool area, tropical courtyards, and a convenient location near Disney Springs and all of Orlando’s attractions.
Check in
4 p.m.
Check out
11 a.m.
Inclusions
Rooms
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed
- Minimum 1 adult, maximum 8 adults
- Maximum 7 children
- No more than 8 guests in the room
Amenities
Main Entrance
Lobby Main
Lobby seating
Location
Reviews
WORST HOTEL STAY EVER! BED BUGS
Iloli J on Mar 25, 2024
What hoped to be a magical , relaxing experience turned into a nightmare. The room smelled like mildew but we decided we didn’t want to be annoying & decided we will just buy an air freshener and see how that goes . This is where it all started to go south .On the first night my husband noticed some red bite marks but we assumed it was probably a mosquito since we were out here . The second night we noticed some more marks and wasn’t sure where it came from . On the third night we found blood stains on the pillow and sheets and more mark on his body with severe itching which made it hard for him to sleep and to make matters worse, there was a bed bug dead on the pillow case . We informed the manager Diana who sent someone to check to see if it was truly a bed bug . When these two gentlemen came to check they found another bed bug under the mattress. Even though the manager tried to help , the trauma already set in . Making matters worse the new room was dusty behind the bed and we found condom wrappers and cookie wrappers which was absolutely unbelievable given our current situation with them. And now we are on vacation having to worry about if we are carrying the bed bugs home to our kids. And I had to make a doctors appt on our flight back home. Because my husband has allergic reaction from the bites . All they offered after the “ this is common “ was a 2 day refund … I should be getting a full refund for this . This is unacceptable ! At the end of the day nothing should excuse the cleanliness and safety of your customers….absolutely nothing .This place has a lot of potential of being great but this was an experience I never had to go through in an establishment in all my years of traveling around the world. And I hope they are not just apologetic but take sincere action to make sure none of their guest go through what we did .
Needs renovations
Molley H on Mar 16, 2024
This hotel is in need of new carpet and furniture. It is stained and dirty. The room was damp from the humidity and air conditioning. When we got home, all our clothes stunk from the room and had to be washed two times to get the smell out. This is not a 3 star hotel and the price I paid to stay here was way too much. The lobby is lovely and everyone is friendly..
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
