Family of 5

Loews Sapphire Falls Resort at Universal Orlando

Orlando 4.0

Overview

Step into paradise in the heart of the tropics. Blue waterfalls cascade over lush grounds and the calming sounds of steel drums call you to ease into island time and let go. The open, curving beach area tempts with its palm trees and glistening pool. Caribbean-themed dining options offer delights for all. This relaxing getaway has the perfect balance of impressive amenities and comfortable mid-range rates. And there’s even a dedicated walking path that take you straight to Universal’s Volcano Bay. Best of all, each day the exclusive theme park benefits of being a Universal hotel guest are yours to enjoy.

Added value
  • Early Park Admission to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay one hour before the park opens (valid theme park admission required. Select attractions).
  • Complimentary water taxis along picturesque waterways or shuttle buses to and from Universal Orlando Theme parks and Universal CityWalk, plus walking paths to make getting around Universal Orlando Resort fast and easy.
  • Complimentary delivery of merchandise purchased throughout Universal Orlando Resort to your hotel
  • Resort-wide charging privileges with your room key card

Check in

4 p.m.

Check out

11 a.m.

Rooms

1000

Rooms

Standard View Room
321 square feet
  • 2 queen beds
  • No more than 5 guests in the room
Standard View Room
321 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Mini-fridge

Lagoon View Room
321 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds
  • Lagoon view
  • No more than 5 guests in the room
Lagoon View Room
321 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Mini-fridge

Pool View Room
364 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds
  • Pool view
  • No more than 5 guests in the room
Pool View Room
364 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Mini-fridge

King Suite
595 square feet
  • 1 king bed, and 1 sofa bed
  • No more than 5 guests in the room
King Suite
595 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Mini-fridge

Kids' Suite
529 square feet
  • 1 king bed, and 2 single beds
  • No more than 5 guests in the room
Kids' Suite
529 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Mini-fridge

Sapphire Suite
851 square feet
  • 1 king bed, and 1 sofa bed
  • No more than 5 guests in the room
Sapphire Suite
851 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Mini-fridge

Amenities


Location

Address
6601 Adventure Way, Orlando, Florida, 32819, United States of America
25 km from MCO airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Excellent and immaculate

LeeLiv (Aberdeenshire, United Kingdom) on Feb 23, 2024

First impression was great, looked clean and welcoming. We stopped over for 8 nights. Room was very clean along with all the common areas. Breakfast was very expensive at $29 per person but I’m sure it would have been lovely based on the quality of food we received in the restaurant at night as we ate twice. Universal guest desk, large internal souvenir shop and take away shop with fantastic hot and cold food. Highly recommend, and great value for money!!

TripAdvisor users rated this property 5 out of 5

Lovely holiday

Angela D on Feb 22, 2024

We stayed at Sapphire Falls for 10 days in February as we were visiting the universal theme parks. 2 adults and 3 children. The hotel is lovely. Its spacious and clean and as soon as you walk in there is a lovely smell all over the hotel. The staff were extremely friendly, I didn't meet any miserable or rude staff at all. Everyone we spoke to couldn't do enough for us and were great with the children. We stayed in a standard family room with 2 double beds, which I looked at on YouTube and I was afraid there wouldn't be room for our 5 large suitcases and 5 hand luggage cases. I needn't have worried, the room is more spacious in real life. As there were five of us we required an extra bed. I called the hotel a week before I arrived and asked if i had to pay for this. I had already paid in full for five people months before we arrived so I thought it was a bit cheeky to be expected to pay another 350 dollars for an extra bed. I ended up taking an inflatable camping bed that rolls into a bag. We were already packing the pool inflator for the pool rings and the camping bed is comfy and took up less room than the hotels rollaway bed. There was some confusion as the hotel charged my credit card for the bed we didn't use and I spent 3 or 4 trips to reception before it was resolved and the money refunded. I can't be upset about this because the staff were just so helpful and friendly that I trusted them to sort it out. The bathroom doesn't offer a lot of privacy, this didn't bother us as we are a family but friends going together might want to take this into consideration. The pool was open til late and it was heated so it was nice to come back from a hectic day at the parks. There were movies played at the pool side which was nice for the kids and there were plenty of life guards who all seemed attentive. The convenience of the water taxi is why we chose an onsite hotel, we had stayed previously on International Drive and the decision to stay onsite was so much better. We often found ourselves going to the parks early, coming back to the hotel after lunch for a little rest and then popping back over to the parks for the afternoon. Even the water taxi staff are friendly, everyone always seems in a great mood. The frequency of the water taxis means there are no long waits. The biggest problem I had was during checkout were someone had accidentally charged another guests order to my room. The hotel receptionist checked and realised that the room numbers were similar and said I wouldn't be charged. When i got back to England my credit card had been charged and it was a bit of a faff trying to get it sorted. Eventually a man called Padraig saw my email and was apologetic and immediately refunded me. Again, even though it was hassle I trusted I would get the money back as the staff just can't do enough for you. We are planning to return to Florida. I was hoping to stay in the Hard Rock next time purely for the fast passes but my children and husband had such a great time at this hotel that we will definetly consider staying here again. I would recommend this hotel, its clean and comfortable. Easy convenience for the parks, along with early access. It feels safe and family friendly.

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