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Overview
Treat your family to an unforgettable adventure in central Florida, where year-round sunshine and golden beach combine with a seemingly endless list of entertainment for all ages. The property located between Universal Orlando and Walt Disney World is perfect for all families of all sizes and ages.
Check in
4 p.m.
Check out
10 a.m.
Inclusions
- Free parking
- Free Wi-Fi
- All taxes
Rooms
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Age ranges
- Children ages: 2 to 17
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Flagler Station Bar | Bar |
Check-in and check-out times
Check-out time: 10 a.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Breeze Bar & Grille | À la carte | American | Breakfast, Dinner, Lunch | Dress code |
Health and wellness
- Fitness centre: on site
- Sauna steam room: on site
Location
Pools and recreation
Pools
- Jetted pools: 1
- Kids pools: 1
- Outdoor pools: 4
Other sports
- Hiking: on site
- Tennis courts: on site
Other activities
- Daily activities: on site
- Games room: on site
Shops and services
- ATM
- Concierge
- Dry cleaning available ($)
- Laundry services available ($)
- Parking
- Shopping onsite
- Safety deposit box at front desk available ($)
- Convenience store available ($)
Key West Villas
St Augustine Villas
Waterfall
Main Pool
Pool
Villas exterior
Entrance
Business centre
Gym
Pirates Cay Bar
Meeting room
Playground
Volleyball
Wedding
Villages Marketplace
Location
Reviews
First time staying at the Sheraton Vistana
Hawaiiantraveler66 (New England) on Jul 03, 2022
I think the best thing about this resort are the employees. Not stuffy or stuck up. All were very friendly and very laid back. The resort itself is nice. Plenty of pool space for everyone and the rooms were very clean and comfortable. I would stay again.
Beware of 90 minute timeshare presentation!
Stay710151 on Jun 28, 2022
I received an offer in the mail for five days/four nights vacation at a set price. Upon arrival, we were offered an upgraded room and a $200 gift card if we attended a 90 minute presentation. We were assured that the presentation is 90 minutes and at the end we would be free to leave immediately. This did not turn out to be true. After many tactics to convince us to sign up for a minimum $20k investment, a manager was brought in to further convince us. We declined to sign up multiple times. Finally with a firm “No” our visibly frustrated sales associate led us to another portion of the office for a “survey”. At this point we had been there for two hours and twenty minutes. The customer service agent came out with the survey and asked the following questions: “On a scale of 1-5 how would you rate your sales associate?” On a scale of 1-5 how likely would you be to purchase Marriott ownership in the future?” “Would you come back to Orlando in the future?” I responded yes to this. “Would you come back to this hotel?” I responded yes. Then the customer service agent said he could offer us an exclusive deal for the next time we come to Orlando. We would have to put some money down and pay monthly installments. I declined. The agent then asked “What can Marriott do to convince you?” At this point I said, “Honestly, we just want to go. We were told it would be a 90 minute presentation and it has been well over that.” The agent immediately said “Then why did you lie on your survey?” I was astounded and very confused. The agent then said “You said you wanted to come back.” This was obviously going downhill and appeared that since we would not buy into the timeshare ownership or sign up for any ‘exclusive deals’ we were not worthy of common decency. I said, “Are we done here?” The agent responded “Yes.” and immediately got up and left. I could not believe how nasty they had gotten with us. It put a huge damper on our vacation. I immediately went to the manager. Leslie, and let her know what was going on downstairs. This was out of her department but she was incredibly nice. She said she would forward her notes to the sales manager and he would call to speak with me. It’s now a day later and no call. I don’t expect to receive one honestly. Please beware of this. If we had known how this would go no matter of upgrades of gift cards would be worth going through this. It was incredibly stressful, and the sales associate was manipulative, rude, and not willing to take a no.
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