Family of 5

Loews Sapphire Falls Resort at Universal Orlando™

Orlando 4.0

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Overview

The Caribbean-inspired Loews Sapphire Falls Resort at Universal transports guests to a paradise where blue waterfalls cascade across lush grounds, and the invitation to cool relaxation is everywhere. Featuring a luxuriously landscaped 16,000 square foot, resort-style pool surrounded by cascading waterfalls as its centerpiece, Loews Sapphire Falls Resort captivates at every turn. From the ruins of the stone turret in the lobby to the inviting island charm of the 1,000 guest rooms and suites, guests will be surrounded by a vivid and textured haven that is old-world and chic while still modern and timeless.

Added value
  • Early Park Admission to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay one hour before the park opens (valid theme park admission required. Select attractions).
  • Complimentary water taxis along picturesque waterways to Universal Studios Florida, Universal’s Islands of Adventure and Universal CityWalk
  • Complimentary shuttle buses to and from Universal Orlando theme parks and Universal CityWalk, plus walking paths to make getting around Universal Orlando Resort fast and easy
  • Complimentary delivery of merchandise purchased throughout Universal Orlando Resort to your hotel
  • Resort-wide charging privileges with your room key card
  • Complimentary club-to-club access to Universal CityWalk^^ to select live entertainment venues for the length of your stay (age restrictions apply).

Check in

4 p.m.

Check out

11 a.m.

Rooms

1000

Rooms

Standard View Room
321 square feet
  • 2 queen beds
Standard View Room
321 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • cfm.hotel-room-includes.ihome-clock-radio
  • Mini-fridge

Lagoon View Room
321 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds
  • Lagoon view
Lagoon View Room
321 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • cfm.hotel-room-includes.ihome-clock-radio
  • Mini-fridge

Pool View Room
364 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds
  • Pool view
Pool View Room
364 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • cfm.hotel-room-includes.ihome-clock-radio
  • Mini-fridge

King Suite
595 square feet
  • 1 king bed, and 1 sofa bed
King Suite
595 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • cfm.hotel-room-includes.ihome-clock-radio
  • Mini-fridge

Kids' Suite
529 square feet
  • 1 king bed, and 2 single beds
Kids' Suite
529 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • cfm.hotel-room-includes.ihome-clock-radio
  • Mini-fridge

Sapphire Suite
851 square feet
  • 1 king bed, and 1 sofa bed
Sapphire Suite
851 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • cfm.hotel-room-includes.ihome-clock-radio
  • Mini-fridge

Amenities

  • Elevators.
  • Facilities for the hearing impaired.
  • Facilities for the vision impaired.
  • Public areas wheelchair accessible

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 17
Type Amenities
Strong Water Tavern Bar, Lobby bar
Drum Club Kantine Bar, Pool bar
Check-in time: 4 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • In room wired
  • Business centre
Type of restaurant Type of cuisine Open for Additional Information
Amatista Cookhouse™ À la carte Caribbean Breakfast, Dinner, Lunch
New Dutch Trading Co. Snack bar American Snacks This venue may be closed or have reduced days of service during low season
Strong Water Tavern À la carte American Dinner, Lunch
Drhum Club Kantine À la carte American Dinner, Lunch, Snacks
  • Rooms: 1000
  • Floors: 8
  • Suites: 83
  • Built in: 2016
  • Pets allowed
  • Eco-friendly hotel
  • Fitness centre: on site
6601 Adventure Way
Orlando, Florida, United States of America 32819
(407) 503-5000
25 km from MCO

Pools

  • Jetted pools: 1
  • Kids pools: 1
  • Outdoor pools: 1
  • Water slides: Included
  • 24 hour front desk
  • ATM
  • Baggage check
  • Business centre available ($)
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry facilities available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking available ($)
  • Shopping onsite
  • Tour desk
  • Valet parking available ($)
  • Wedding facilities

Location

Address
6601 Adventure Way, Orlando, Florida, 32819, United States of America
25 km from MCO airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 1 out of 5

Room cleaning service is practically non existent

Kishore K (Cape Girardeau, Missouri) on Aug 01, 2021

We stayed 6 nights . 5 nights out of 6 our room was not cleaned and trash not taken out No one picks up the room phone so we were at the front desk almost every night . Spoke to 3 managers They all promised it would be done and it is in their system but it was not done Our holiday routine for those 6 nights was to go spend the day outside come back tired to a room not done and be at the front lobby , request whoever we found to working that night to make sure the room would be serviced daily and be told it would not happen again and some one sent to clean the room while we waited patiently outside We finally gave up on the last day This was clearly not something we expected from a resort of this standard On the positive side the location is good and the hotel staff very friendly

TripAdvisor users rated this property 1 out of 5

Not holding up their end of the deal

Richard G on Jul 31, 2021

Not having a room ready before, or at least on time for check in is a mortal sin for hotels. I'm sitting here an hour past check in with no where to go. This is why you stick with Marriott and Elite status that guarantees superior service levels. Find another hotel

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