Hotel

Fairmont Chateau Laurier

Ottawa 4.0

Overview

Located in the center of Downtown Ottawa, Fairmont Château Laurier is minutes away from its biggest attractions including: The Parliament Buildings, Rideau Canal, Byward Market, National Gallery of Canada, Shaw Center, and the National Arts Centre.

Check in

4:00 p.m.

Check out

12:00 p.m.

Rooms

426

Rooms

Fairmont Room
  • 1 king bed, or 1 queen bed, or 2 double beds
  • No more than 4 guests in the room
Fairmont Room
Featured amenities
Included in all rooms
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • TV

Amenities


Location

Address
1 Rideau St, Ottawa, ON, K1N 8S7, Canada
1 Rideau St, Ottawa, ON K1N 8S7

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

I Forgot Why I Like the Chateau So Much

Brian R (King City, Canada) on Feb 17, 2024

Dear Fairmont, Please do not raise the rate after reading this. After spending three days at the Chateau Laurier I remembered why I liked and what was so wonderful at the Chateau. The breakfast buffet was unlike anything I had ever seen at any other hotel. Of course the afternoon hors d'oeuvres like this I have never seen elsewhere. The staff were extraordinary with their ability to handle loud but entertaining drunks to the making the semi private little superbowl party happy. As for the rooms, mine was not the Charles Hayes Suite this time but with all the extras the regular rooms are more than adequate for just about anyone.

TripAdvisor users rated this property 1 out of 5

Disappointed bad staff management and members!

mawa90 on Feb 17, 2024

I am incredibly disappointed by the Chateau Laurier’s service and staff members. ???? We drove 2 hours all the way from Montréal to spent some quality time with family in Ottawa and have some tea. We left our car with the valet thinking it was safe and secure with the staff, unfortunately that wasn’t the case. They damaged our car and they didn’t want to take responsibility for it at all. In addition, they want us to tow remove the car parked in front of the hotel, now damaged by their valet staff member, and they want us to pay for the towing services. The issue here is that they could’ve been kinder and offered us some other service in exchange to the damage they caused. They could’ve been more sympathetic but instead they chose to be indifferent, unkind and insulting at some occasions. Some of the staff members should be ashamed and embarrassed by their behaviour. You know who you are! We live in Canada, a country where people are kind to one another, but Ottawa and especially Chateau Laurier wasn’t kind to us at all!

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