Overview
Located in the center of Downtown Ottawa, Fairmont Château Laurier is minutes away from its biggest attractions including: The Parliament Buildings, Rideau Canal, Byward Market, National Gallery of Canada, Shaw Center, and the National Arts Centre.
Check in
4:00 p.m.
Check out
12:00 p.m.
Rooms
426
Inclusions
Rooms
Amenities
Location
Reviews
Terrible experience...
HonestAl73 (Toronto, Canada) on Oct 01, 2024
Don't waste your money...Awful experience for a hotel that charges 600 dollars a night for a basic suite. The bathroom door was broken, the front door would not close, airconditioning did not work( it was constantly pumping air and would not stop even after I turned it off). No fridge in the room so we had to pay to get one. Several light bulbs were burnt out. The shower head hardly pumped water out and soon and on.... It was a terrible experience.... I think a stay at Motel Inn would have been better. When I pay 1200 for two nights I expect everything to be in working order and frankly I expect more from the Fairmont Hotel brand....very disappointing.
The start of the trip already looks not so pleasant. Despite had lots of good expectations. I am extremely disappointed
rovshanm529 (Baku, Azerbaijan) on Sep 30, 2024
I am over hours trying to check in, reception extremely rude without even thinking of how they have to act and treat client Its the first fairmont hotel i experience this. Lobby is so cold under air conditioner while waiting already got cold. Not a single staff member offered water even
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