TripAdvisor Traveler Rating

Underwhelmed. For the price of a room, you’d expect much better, especially from a Fairmont. My room was the size of a closet, I couldn’t sit on the toilet with the bathroom door open, and everything was just cramped. On top of that, the bed was way too soft, the pillows were too soft and they only had 1 electric charger for cars after charging $67 a day for valet parking. Just not a good experience and you’d do better to stay somewhere else like the Westin.

We booked high tea at the restaurant and it did not disappoint! The food was plentiful and delicious and the staff were friendly, professional and attentive!

Perfect location for the canal, market, Parliament, shopping and dining. Matthew K took great care of us and it was a wonderful stay.

I had an excellent week staying at the Fairmont Chateau Laurier on the Gold Floor. I enjoyed the breakfasts and the evening canapes with a glass of wine. I used my Accor suite upgrades and they booked me in a wonderful corner suite with a memorable view of the Parliament buildings and the park. In particular, I give a shout out to Kevin in the Gold Lounge who chatted with me each day he was there and Angela, the Gold Concierge and the housekeeper who retrieved something I left behind and arranged to have it couriered to my home arriving a few days after I was back (understandably, I was happy to pay for the courier charge). I'll be in Ottawa again next year and of course will want to stay again on the Gold Floor...it was memorable hospitality in a memorable setting, thank you Fairmont staff!

This is a classic hotel that I liked to stay in. It was for business and I was there for a week. Comfortable room that I could work in also.