La Quinta Resort & Club, A Waldorf Astoria Resort reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

2756 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Don’t expect good customer service

HotelSnob0410 on Jul 02, 2022

We decided to give La Quinta Resort another try. The “casita” we stayed at during our initial stay had the filthiest carpet. My son took his shoes off to walk from the tv to the bed and the bottom of his feet looked like he was playing barefoot outside in the dirt. So this time around, the customer service was unacceptable. For a well known resort, we were expected to find where our room was. No directions or the parking pass needed to enter the gate to the area our room was located. Everyone we had to encounter upon check-in seemed like they were being forced to work there. Customer service sets the ton of any stay. Unfortunately, we have two more nights before we can check-out. Do yourself a favor and book a room at Hyatt Regency Indian Wells Resort & Spa, you won’t be disappointed.

TripAdvisor users rated this property 5 out of 5

So Thrilled to Be Back at La Quinta!

jtimmonsCA (Los Angeles, California) on Jul 01, 2022

Only one day into our trip and already feeling super relaxed and chill. Paula, Phil and Brianna have all contributed to making us comfy and welcome. We brought our Australian Shepherd Sora along, and they not only gave us the bed and bowls we needed, but sent a box of toys and treats. Just love being back in a place that makes a getaways so enjoyable.

TripAdvisor users rated this property 5 out of 5

Beautiful Resort!

mauionmymind08 (Wheaton, Illinois) on Jun 27, 2022

I can’t think of anything negative to say about the resort. We loved the grounds and our room was beautiful! We stayed for a few nights after leaving Death Valley and while making a day trip to Joshua Tree. It was perfect. The staff were all incredibly friendly, and with our Diamond status, we were upgraded to a poolside room (I’m not sure what I booked originally?). Our room was very large and so luxurious! We both stay at hotels frequently for work travel and neither of us enjoy hotels…But we enjoyed this one! The bed was super comfortable, the fireplace was great on a chilly night, the bathroom was bright and large! We loved sitting out by the pool and reading during the day, and it was super quiet, minus one day that they just happened to be removing some palm trees. We spent afternoons sitting on the small patio just talking and reading there also. My husband ate at a couple of the restaurants and loved them! We will definitely be back to stay here when we want to relax and enjoy a nice resort!

TripAdvisor users rated this property 5 out of 5

Great resort with potential drawbacks

Hongkon (Lions Bay, Canada) on Jun 19, 2022

The resort is great. Beautiful grounds, excellent amenities, abundance of pools to choose from, large enough for a good swim, excellent housekeeping and service. Deluxe Casita rooms well appointed, perfect, quiet aircon, very spacious bathrooms with double sink separate tub and walk in shower. The drawbacks come from room choices and that can be crucial for having a great stay. Casitas or rooms facing the swimming pools carry the risk of noisy day and night pool parties. Casitas facing the early morning sun carry the problem of very bright early morning light, as the rooms do not have blackout curtains but only wooden shutters allowing enough light not good for light sensitive sleepers. Bell service, reception are outstanding and very helpful in resolving any issue. Given the choice of a preferred room or Casita location, this would be my first choice for a return to La Quinta

TripAdvisor users rated this property 4 out of 5

Fabulous Oasis in the Desert!

lusciouslee (Beverly Hills) on Jun 15, 2022

This is my favorite resort in the desert. I always arrive and leave feeling welcomed and valued as a guest. The rooms are large and comfortable and the resort is beautiful. The restaurants leave a little to be desired but the other amenities are incredible.

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