TripAdvisor Traveler Rating

The grounds of the hotel are lovely and the property offers a variety of rooms. However, the rooms are incredibly dated and musty. For the price, this was a disappointment. Service was average as were the onsite restaurants. This just wasn't the place for us.

Having stayed at La Quinta resort several times w my late husband , I was so looking forward to a relaxing stay for a few days… I must say, nothing could have been further from my experience during this stay…while we did get one of the recently renovated rooms, that was probably the highlight of my stay??… first, the phone in the room did not work… when I called the front desk via my cellphone, I was informed that management was aware of this and that some of the phones had not yet been connected.. second, the tv kept buffering throughout my stay, which was irritating… no coffee cups in the room so why a coffee maker?… and lastly, I was told there were no washcloths when I asked housekeeping??…!!….and this morning there was no water in the room… Management did not inform us that water was being turned off and when questioned was told they weren’t aware anybody was staying in the room … REALLY!!! Inexcusable…. Needless to say, I don’t know that I could be enticed to go back for any future stays… a truly disappointing experience that I will be happy to share w friends and family…

This is my favorite hotel that I have ever been to. If you go here try to stay in the vintage Casitas. I was lucky enough to stay here many years ago. And in the intervening time since my first day in the 80s the hotel has only improved. You can’t say that about many places today. The natural landscaping and quiet environment was key to my enjoyment of this treasure of the desert.

My boss and I Lauren had the pleasure of being served by Daniel at the restaurant Twenty6. Daniel was personable, very attentive to us, and ensured that our meal was made and presented to perfection. Thanks again, Daniel! You truly are the best!

At first it was a rough and rocky start with the evening front desk manager that was rude and unprofessional would not provide me her name and hung up on me. However, the next day I called and spoke to manager Nikki who heard my concerns, showed empathy and apologize as she assured me she would be addressing this individual. Getting to the property during check in for our event being held at the hotel unfortunately they were a bit short staffed however did their best to assist everyone as quickly as possible. During our stay all the staff including the security were all great! Some names of those that made a positive impact Manager Katherine, front desk Martha, Brianna & Phil were all very nice and helpful! Eduardo helped drive us to our room as this is a large property. I would return to stay here again!