Margaritaville Resort Palm Springs reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 3.5

482 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Poolside dining

CORI F on Mar 02, 2024

Had a great experience at the pool and with the 5oclock somewhere bar. Christian served me poolside and was super nice & accommodating! I ordered lunch and requested a side salad along with a non-alcoholic version of one of their drinks. Food was just what you want when hanging by the pool! Drink was also a plus!

TripAdvisor users rated this property 1 out of 5

Stay elsewhere

Aaron F on Feb 27, 2024

Very run down! Rooms not clean, toilets and door locks not working properly. Promised a move to other room but housekeeping never cleaned the room, had to leave and stay elsewhere. Most hotel is dirty and services in restaurants and coffee shop are slow.

TripAdvisor users rated this property 2 out of 5

Margaritaville - or Cheezeball in Paradise

paulineril13 on Feb 24, 2024

We stayed in a "deluxe" queen room with a private patio. Have stayed there several times when the property was the Riviera so I knew what to expect. This room was not at all what I expected. We were located as far away as possible from the pools, restaurants, etc at the very far end of Bldg 4. See picture of our lovely patio overlooking the parking lot. I called the front desk asking to change rooms as soon as we walked in. They said nothing available. Hm... So we go down to the pools - long trek - and the hot tub is barely tepid. Several people complained to pool staff but nobody knew anything or made any effort to resolve the problem. Long trek back to room, cold now in the evening and the heater won't turn on. Turned on TV but you have to use your own device to cast to the TV. Overall, the decor was tacky, the character of the place has cheapened, and we sure won't be going back. Way overpriced. Only bright spot was the housekeeping staff. Courteous and attentive.

TripAdvisor users rated this property 2 out of 5

Not what I expected

Suzette A on Feb 22, 2024

Our stay was not what I expected. They gave us a room with 2 queen beds when we reserved a king bed. Our phone in the room was broken so we had to use our cell phone to speak to someone from the front desk. Of course we had to go through one person before we were directed to someone who was on site. Once I spoke with someone from the front desk regarding our room, she told us there weren’t any available rooms with a king size bed. She gave us a discount on our room and offered to fix the phone in our room. After a couple of hours checking in the fire alarm went off. We looked outside and no one was leaving and there wasn’t any staff around. One guests mentioned that a circuit was cut. Another guest walking by mentioned that it went off twice the night before. The shower on the bathroom wasn’t stable and water leaked out of the connection. The toilet water ran every few hours and the sink didn’t drain well. At checkout I requested a print out of my folio and their printer was broken. Thankfully we were only staying for the night. I don’t normally write reviews but with our experience I think people should be aware. I did like that their keys were made into a bracelet.

TripAdvisor users rated this property 5 out of 5

Great place!

Odyssey46477978538 on Feb 22, 2024

Clean and fun, very laid back atmosphere!!!!!!! Andrew R. at the front desk was very helpful and nice!!!! Hip atmosphere and fun decor all around the hotel. Great to just walk around the place!! The drinks were very good and the spacious rooms were nice.

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