Overview
Nestled at the base of the majestic Santa Rosa Mountains in the exclusive community of Indian Wells, the luxurious Renaissance Esmeralda Resort & Spa is the desert's finest oasis. Offering unparalleled service and all the amenities of a world-class resort, Esmeralda invites you to indulge your every whim.
The Renaissance Indian Wells Resort & Spa is an oasis of modern luxury featuring a sophisticated blend of classic and contemporary style
Resort fees include
- High speed Wireless/Wired Internet in Guest Rooms and Public Areas
- Fitness Classes
- Bicycle Usage
- Golf Bag Storage
- Local Calls
Check in
4 p.m.
Check out
11 a.m.
Rooms
560
Inclusions
Rooms
Amenities
Pool
Location
Reviews
TripAdvisor Traveler Rating
Great Stay with family
Courtney D on May 13, 2025
Great place to stay in the desert. The pool is big so it doesn't seem too crowded. If you bring your own inflatable float, they will blow it up for you. They have an Arcade for the teens and a Kids Club for the little ones. We enjoyed the free bike rentals too. The Spa is great! We also got to meet a Hawk and his Trainer Jason, they were on the property and that was pretty cool! Get a room with a Pool View!
1 and Done, Won't Come Back
JeremyHayz (Los Angeles, California) on May 05, 2025
The resort is located in a picturesque setting, surrounded by lush palm trees and boasting impressive pools. However, it is evident that the resort is in need of updates as it appears outdated. Furthermore, the dining experience at Cava Restaurant was disappointing, with bland food that seemed to be air-fried. Although the servers provided exceptional service, the overall experience was marred by an unpleasant encounter at the kids' arcade room, Glo Entertainment. One of the workers displayed unacceptable behavior, being rude and making guests feel uncomfortable. This was exemplified when I inquired about the Escape Room and was met with a hostile response, leaving me feeling confused and disrespected. During my stay over the 4th of July weekend, I experienced a particularly unpleasant incident with a staff member at the Escape Room. The individual was unprofessional and aggressive, which was concerning and unacceptable. Additionally, this staff member exhibited inappropriate behavior towards children in the mini bowling area, which was completely unwarranted. I addressed this behavior as an upset father, informing him that I would not tolerate mistreatment of my 4-year-old son or any other child in such a manner. Based on these experiences, I am unable to recommend this resort to others. It is evident that there are issues that need to be resolved, particularly concerning staff conduct and overall guest satisfaction. I trust that management will take these concerns seriously and implement necessary measures to ensure a more enjoyable experience for future guests. PS: I also noticed discrepancies in my charges, as I was billed for both self-parking and valet parking simultaneously, in addition to pool bar charges that were added to items I had already closed out with my credit card. I urge guests to carefully review their folios and report any discrepancies to Kerstin Castillo, the General Accountant, in hopes of receiving proper credits.
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