Overview
Nestled at the base of the majestic Santa Rosa Mountains in the exclusive community of Indian Wells, the luxurious Renaissance Esmeralda Resort & Spa is the desert's finest oasis. Offering unparalleled service and all the amenities of a world-class resort, Esmeralda invites you to indulge your every whim.
The Renaissance Indian Wells Resort & Spa is an oasis of modern luxury featuring a sophisticated blend of classic and contemporary style
Resort fees include
- High speed Wireless/Wired Internet in Guest Rooms and Public Areas
- Fitness Classes
- Bicycle Usage
- Golf Bag Storage
- Local Calls
Check in
4 p.m.
Check out
11 a.m.
Rooms
560
Inclusions
Rooms
Amenities
Pool
Location
Reviews
2023 PIA Board Retreat
socorrog603 (Norwalk, California) on Aug 15, 2023
Our Board retreat was a successful one thanks to a great team. A huge thank you for going above and beyond. Huge thank you to: Dino Pedroza Abril Betancourt Jose Lechuga Servers: Eva Rodriguez Graciela Sandoval Guillermo Esquivel Maria Luis Franco Bars: Estella Valenzula Armando Solares
Bad Experience
bryanstarn on Aug 05, 2023
I booked the studio suite with King bed, sofa bed, living space with 2 LCD TVs, and the room size on website is shown 640 sqft, but the actual size is 500 sqft that I measured by engineer measurement equipment. And the bad experience was that I paid expensive price for studio suite but mu sister-in-law paid 2 queens bed standard room but somehow she got the suite bigger than mine because she booked directly on this hotel website, and I was treated differently because I booked the suite via Chase Sapphire credit travel. I talked to hotel manager Daisy Cano about why I paid more but get smaller room then the one paid less. She tried to avoid everything I said and just told me if I want the suite, I should pay thousands to get the suite, my room is not the high price to be the big suite. That was what she tried to said. It was really bad experience and customer service. I also used to be Platinum, but now I am at Gold Elite level for Marriott Bonvoy membership but I did get nothing. Is this hotel still in Marriott group? So mistreat! No special services for Marriott Bonvoy memberships. No line or special desks at the lobby for Marriott membership to check in. Loyal customer like me was treated like strangers in here. Very unhappy and feeling like I got scam in this hotel. Never be back here again.
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