Renaissance Esmeralda Resort & Spa reviews
175 TripAdvisor reviews
Poor service
Matt N on Apr 08, 2026
Don’t leave your card behind the bar, they juts charged me for random drinks. I asked 4 times to settle the bill, eventually they gave me a slip to sign, today looking at the card they charged it a different amount!
Great spot for a family vacation
745winstonb (San Francisco, California) on Apr 05, 2026
Nice place. Very clean. Well maintained. Friendly service. Check-in took a while but the team was very thorough and helping other customers. Good sound insulation in our room. Didn't hear other guests. We had a fantastic view of the pool and the mountains. Gorgeous. Slept fantastic. Good climate control in the room. Was cool and comfortable the entire stay. Loved the linens and pillows. Prompt room service. Great turkey club sandwich. Did the breakfast buffet. Would steer clear of that next time and order a la carte. Not sure if they're using powdered eggs on buffet but they weren't great. Pancakes/Waffles on buffet were also not good. Should have ordered a la carte or done the omelette station (which was actually apart of the buffet but i was impatient). This is very much a family friendly hotel. As a single traveler, I don't think I would come here again. Pool area was filled with kids. But if you're a family looking for a vacation, I think this hotel is a great choice.
Stay Here!
586wendyz (Lansing, Michigan) on Feb 25, 2026
We travel a great deal and stay exclusively at Marriott properties, the RE is in our Top Five places to stay. From the moment you drive into the property you get vacation vibes, it’s simply beautiful with the flowers & mature palm trees. The staff here is excellent from the bell staff, the desk, “The Place” bar, house keeping and most importantly at the pool & pool bar. It’s just a fun place and a great experience.
Not a mirage
SouthBayBilly (Hermosa Beach, California) on Dec 02, 2025
After staying in the sub par Embassy Suites down the street last year, my wife and some other moms from my son’s travel baseball team went looking for other options. The embassy wasn’t that bad but I’d sleep in the dirt. Anyhoo… let’s start with the staff. Everyone of the staff we encountered was so nice and helpful. From the bellhop to the valet( even though we conveniently self parked) to the house keeping team to the spa team( they let me go in the steam room a few minutes after hours, shhh) to the front desk. The room was spacious and the beds were comfy. We had decent views even thought we looked across a rooftop. The decor reminded us we were in Palm Springs with cool photos in the also spacious bathroom. It has a plenty big pool. Decent poolside food. There’s cornhole, ping pong and a foosball table. There’s an arcade but my son said he needed $20 bucks to load a card. Not happening. We stayed from Tgiving day to Sunday of that weekend. So the Christmas decorations were already up. I’m usually against early Christmas decoration set up but these were tastefully done. Check out my video of the palms. Very cool. We had an evening to just chill with the team and while we were hanging out around one of the fire pits a guy ( Jason) showed up with a hawk! He let Tex the Harris Hawk fly to each of us. It was a cool unique experience. My son loved it. We’d stay here again for a large group event for sure.
Beautiful Resort with Mountain Views, Friendly Staff, and Great Amenities
teamcanada2 (Vancouver Island, Canada) on Nov 13, 2025
We had a wonderful stay at the Renaissance Esmeralda! The resort has a great mix of relaxation and activity. One of the highlights was the tennis court, which also has pickleball court lines taped—perfect for either game. The best part is that the racquets, balls, and paddles are free to use, and you don’t even need a reservation. The courts were almost always empty, which made it easy to play whenever we wanted. Our room was extremely spacious and quiet—we never heard any noise from other guests above or beside us. We had the large balcony room and it was a real treat, facing directly over the pool with an amazing view of the mountains. It felt quite private and was the perfect spot for morning coffee or evening sunsets. The staff were exceptionally friendly and helpful throughout our stay, always greeting us warmly and quick to assist with anything we needed. The only downside was that housekeeping was quite slow—our room often wasn’t serviced until 4 p.m. or later. Also, be aware that if there’s a conference taking place, a large section of the pool loungers may be removed to make space for outdoor dining and event setups, which can limit poolside seating. We also loved that the resort offers free bikes for guests to use. You can take them anywhere in the area, which made exploring so much fun and easy. Overall, a beautiful, relaxing stay with great amenities and outstanding service—we’d definitely come back!