Embassy Suites Portland Downtown reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.1

3054 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Excellent customer service

Amanda S on Apr 22, 2026

Steven the valet worker was very very nice with an outstanding customer service he also made both my girls balloon animals which was unexpected and made their morning.

TripAdvisor users rated this property 5 out of 5

Friendly service and easy to use.

Tara S (Reedsport, Oregon) on Apr 20, 2026

Great friendly service, from checking in to checking out. Easy to use. Checking out today Taylor made it easy and helped us with our bags.

TripAdvisor users rated this property 5 out of 5

Embassy Suites is great.

Heather A on Apr 19, 2026

Steven and Pierre were so friendly and got our car really fast at Valet. The hotel itself is very beautiful and centrally located, walking distance to to a lot of great Portland sites

TripAdvisor users rated this property 5 out of 5

Great downtown stay!

Janisha C on Apr 19, 2026

Everything was great! Convenient location, friendly staff including all valet staff, esp Stephen & Tyler. Highly recommend and will stay again when I come back to Portland.

TripAdvisor users rated this property 5 out of 5

Wonderful experience all around!

Kristen R on Apr 18, 2026

Upon check-in, Steven at valet was incredible and greeted our daughter in a professional magical way! He performed magic tricks, made her a balloon dog, and asked if she could have candy first by spelling it. Top notch in every way! Next, check-in was very easy and they hauled our bags at valet while we waited for our room to be ready and went to the zoo. When we got back and got up to her room, we found everything to me and wonderful condition. The linens were great, the space was large. We went down to the reception, where I had a glass of wine and my daughter had popcorn. Everyone was so nice and they had music playing! From there, we had dinner in the restaurant attached to the hotel, which was also completely ! After that, we went to the swimming pool and hot tubs which are saltwater based with chlorine to manage cleanliness. That was also an excellent experience! We had a great night of sleep and free breakfast before departing. The breakfast was also so great, and we tipped the waiter staff as there were so many of them going around making sure everything was kept wonderful! We definitely plan to stay here again!

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