This adults-only, beachfront resort is ideally located on beautiful Playa Doradas. In addition to offering a wide variety of activities and amenities, BlueBay Villas Doradas has a romantic setting, ideal for honeymoons or weddings.
I agree with almost every word that the review below states (BROWNEES4585). We’re still here and the food is pretty much not edible. Not sure where or how these reviews are gathered. I’ve always followed Tripadvisors reviews and they’ve been so accurate. Definitely not this time. We came to Puerto Plata because we figured the weather would be the best from anywhere else. Since the weather was good and the reviews for food and beach were great we thought , perfect! Mistake.
Beach is not cleaned like other resorts (watch your feet as you make your way to the water). Once at the water, the seaweed that’s collected from the waves is not raked/cleaned up (the resort next door has someone cleaning there’s). Two parasailing boats are constantly going buy which causes the seaweed to be cut up and brought to shore. One of the boats has got to be diesel and has a puff of black smoke trailing it and a stench of gas. Whether you’re in the water or on the beds, you’re smelling it. The beach vendors, although not as bad as some resorts, are pretty intense. They have no idea of personal space. They are allowed to sit on the property and they sit and chat loudly amongst themselves. I’ve never seen security allow this before.
The food is definitely not a ‘4.1’. I would rate it a 1-1.5. On to the beach bar. Truly the worst I’ve ever had. The burger was inedible, It had chunks of hard pieces. The other food, not sure how long they let it sit out for. I would be cautious as food can only stay out for so long. Everything is filthy there as they don’t seem to maintain it at all. Chinese restaurant food, inedible. Seafood restaurant, was the only saving grace. Oh and if you want shrimp anywhere, you have to pay extra! Do not come here if you have any dietary restrictions.
Rooms, dated, gross and lack insulation. We could hear everything the guests across from us were saying when they were in their washroom as well. ‘Mini bar’ i disgusting as previously mentioned.
Staff. There were some really nice staff but majority do not speak English. We needed to see the doctor and we waited 1.5 hrs for someone to come and help translate. I had to spend $3+ a minute at one point to call a friend and have her translate. The front desk is on an upselling spree. Also, where have you ever had to pay and additional fee for a safety deposit box and to get wifi for both guests in a room?!?!!!!!
I really do suggest you avoid spending money on a trip here.
Three star resort
Jun 23, 2022
I stayed at this resort from June 10th to 24th, booked thru WestJet Vacations. Picked a Superior room package.
I think this is one of the first properties that I have been to, on which I disagreed with some of the TripAdvisor reviews that I researched on my visited properties including this one, before booking this trip.
So here goes:
Overall, this is an average resort, definitely not a 4 or 5 star.
Beach both ways is great to walk. The beach area of the resort isn't the best, but the location and beach area there fantastic.
Room Air Conditioning is fantastic. King bed is comfortable. Closet hanging storage is good. Spa pool and area is great. Volleyball pool is large. Main pool excellent size. Resort location is excellent. Resort is small enough to get around easily.
Not so positives:
This is not truly an "All Inclusive". I think this was mentioned in some TA reviews, but not as much as I think it should be. Depending on your "package" some things might be inclusive, others you find out when you get there. If you want to use the 25 year old in-room safe, $3US per day. If you don't have WIFI included in your package, $3US per day. Only one WIFI device connection allowed per person, if you have a phone and a pad, you pay for the other to use WIFI, $3US per day. Drink wise - the only things included were draft beer, house wine, and from what I saw, a few low end liquor selections. If you wanted a can of beer or any other drink kinds, you had to pay either per drink, or purchase a $25 per day per special drink package. The lobby bar is a hybrid all inclusive bar and a pay as you go bar.
Next, the food, I thought was terrible. If you are a foodie, you wont like this place at all. On the buffet, the hot food was cold and the cold food was warm. Usually when the food is iffy at at resort, you can head to the beach barbeque and find a good burger. Not here. The beach buffet was terrible.
The main buffet was a semi-savior as the omelet/egg station in the morning and the pasta station for either lunch or dinner where you could have hot food that had some taste. The rest was bad, runny ice cream, fruit flies on the fruit each day, stale bread, lousy salad bar, and lots of overcooked chicken and beef and just about everything else. Drink wise, the draft beer was cold, but all drinks came in those tiny plastic cups. Bring a Yeti, or similar, if you want more than a three sip beer. Everyone would order two drinks at a time.
The two a la carte restaurants are the steak house and the Jade Dragon. Tried the chateaubriand as a recommendation by a Captain, nothing on the plate was edible it was so overcooked. Jade Dragon - went there for Chinese one night, when it was the only restaurant open, and had one of the oddest experiences. Was trying to order Chinese, and got a plate of salmon. Lead to long argument about customer service. One of the staff told me that the food was much better, before Covid. Best meals of the week were at the pub down the road and the golf course across the road.
Rooms: I was in room 7210. "Superior room". Very old furniture, not enough storage. One of the original mini bar refrigerators. Was disgusting. More on it later. Cruise ship size bathroom. If you have allergies like I do, no kleenex box in room. Shower only, hot water was fine. Put a bar of soap in your luggage. Sign above the sink "don't drink the water". I did look in a regular room, and yes compared to that the superior room was better, but not by much. I did see some larger rooms in other areas, perhaps they were the villas, they looked OK. Room didn't have a Do Not Disturb sign, and the room door had a deadbolt lock, but there no bolt in the door frame, was empty hole.
Drinking water: it's hard to get here! In my room there was a 2L bottle of water in the mini-fridge. Once you used that, unless the room minibar liked you, you had to fill it up yourself. They had a few water dispensers scattered around the resort, but to just get some drinking water was a struggle.
Main pool: was dirty and had lots of floating crap in it. Pool floor, dirty, pool deck - filthy.
Be aware that each weekend, the resort fills up with Dominican locals.
Wi-Fi was spotty and slowed down when the resort filled up.
Gym: really bad, very small, 3 machines, some free weights, one bench, 5 yoga mats.
Just like Blue Diamond Playa, this BD resort doesn't have enough umbrellas around the pool.
I wasn't interested in the shows or entertainment, there was lots about that stuff in other reviews.
Aracelis and "Santa" Cecilia in the Buffet - great ladies!
Elvin in the buffet
Aaron Cruz in Customer service
Liliana at the front desk
Adriano in the restaurants
Marcelino - beach bar.
Not so great staff:
Mini-bar guy. When I got into my room - he shows up, do you like beer he says? Yes I like beer and water in the mini-fridge please. He grins and hands me 1 beer! I'm still chucking over that one. Never saw the guy again, and everyday people were asking me, where do get water here?
Renaldo in the restaurants. This is the guy who brought me a plate of food I didn't order or want in the Jade Garden. Was surreal. He should be moved to a behind the scene job, out of public contact.
Pool cleaner guy - clean it!
Would I go back? Probably not, because of the food and the condition and age of the rooms