Canto Del Sol Puerto Vallarta All-Inclusive reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 3.5
  • Service 4.5
  • Value 4.0

3630 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Family

cherveb on Aug 09, 2022

Having a great 2 weeks in canto del sol, special shout out to Danilo the pool guy, very attentive , friendly and helped us throughout our stay. The entertainment team are outstanding they generally care about the children and go above and beyond to ensure you’re having fun . Renai and moureen I can’t thank you enough Darla loves you guys, not forgetting Gill the Dj who was also very kind and helpful.

TripAdvisor users rated this property 5 out of 5

Mexico 22 ????

philip p on Aug 09, 2022

Lovely hotel and all the staff are so friendly and caring it’s made me and my family’s holiday fantastic!!! Especially Maureen and Danilo!! Gracias !!! Definitely come visit again !!!myself and my family have been made to feel so welcome!! Adios ????

TripAdvisor users rated this property 5 out of 5

"Wonderful Holiday!"

X7956GDmartinh (Pickering, United Kingdom) on Aug 06, 2022

Firstly..... This hotel is predominantly for Mexicans so if you're looking to meet a mass of English folk, expect a full English for breakfast or BT/Sky sports then jog on and skip this review, this hotel is not for you.... I have just returned from a 2 week all inclusive holiday at the Canto and I have to say this is the best holiday I have had in the last 5 years whilst travelling solo. I really couldn't find any faults with the hotel however, there are a few things that can be improved upon: Main lobby area and the lobby bar do lack air conditioning and can get a bit uncomfortable if you are spending time in these areas. Snack bar in the pool area could vary the selection available a bit more. A fridge in my room would have been nice however I did take a flask bottle so I was able to keep my water cool. Only on one occasion out of the whole 2 weeks did I experience poor service in the Lobby bar, the bar was very busy and there was only one serving behind the bar, only time I ever had to wait to be served. Now the bits you want to hear: Checking in was swift and easy. My room (296) was spacious, clean, had a sea view, superb air conditioning and was tended to every day. The hotel runs an excellent pool towel service, you can swap your towels as many times as you need to. Reserving a sunbed round the pool was never a problem but remember... the ones under the shaded canopies go first. Not too many beds on the beach and the beach isn't that big, so you will need to reserve these early if needed. I thought the main buffet restaurant was excellent, I'm an ex chef and I'm very adventurous, I love experiencing the cuisine of other cultures and I had the opportunity to taste many new dishes and all cooked superbly, there are not many Caribbean hotels that can cook vegetables properly but these guys can. There are also 3 a la carte restaurants, I tried the Italian which was superb, I just didn't get the time to try the Japanese or the Mexican but I did receive some positive feedback from others. Now to the heartbeat of the hotel..... The Staff...... I've stayed in many hotels (different star ratings) in many different countries but never experienced what I've just had for the past 2 weeks. I'm not going to single out any members of staff as everyone at the hotel works tirelessly to ensure your every need is met AND all with a smile on their face. From the minute you check in you feel you have just made a whole ton of new friends. I'm a single guy of 59 and holiday a couple of times per year. I chose the Canto mainly due to price and wanted to re visit Mexico. I was aware of some good and bad reviews before I travelled but I'm a strong believer a holiday is what you make it. Canto del Sol surpassed all my expectations and more...... and I will have no hesitation in visiting this happy place in the future...... HATS OFF TO YOU ALL AT THE CANTO........ TIPS: Check ATM's as some only give US dollars Make sure you have the Uber app on your phone Don't tip the staff at the beginning of your stay, there's no need Check out some back street restaurants, you're in for a treat Take a flask bottle, it helped me at night time Take a taxi to old Puerto Vallarta (where the cobble streets start) and sip a cocktail while the sun sets..... stunning!... I've been as honest as I can with the above review and hope it gives you an insight as to what to expect from the Canto.... P.S... If you read this Dani, you were the icing on my cake ... ?

TripAdvisor users rated this property 4 out of 5

Good stay

TimP-Hawkwell (Hawkwell, United Kingdom) on Jul 23, 2022

First time in Mexico. Resort was conveniently closed to the scuba dive centre and buses to marina and Malecon. The staffs were all friendly and efficient. Special mention to the lady whom regularly cleaned my room, 209. She always left it spotless with the floor washed. My fridge was well stocked, replenished daily, with drinks and chocolates. One day it was emptied, she contacted housekeeping and it was restocked. Resort would have been a good size for the facilities offered but guests from Villa Vallarta, next door, have access to them. All the sunloungers around the pool and a small beach were 'reserved' from morning until late afternoon. Quality of food at the buffet restaurant varied but no one would go hungry. I loved the fruit at breakfast but all meat and fish were cooked in a heavy gravy or sauce. As the majority of guests were Mexican, I do understand the food were geared towards the majority. I enjoyed my 2 weeks at Canto Del Sol but in future I would rather spend it in Egypt.

TripAdvisor users rated this property 5 out of 5

Amazing Experience!

Jocelyn Q on Jul 20, 2022

This was such a great experience as a family. Canto del sol has been one of our best stays in Puerto Vallarta and the workers are all great. Food is delicious and Adan was our host almost every morning for breakfast and he was amazing. Very attentive and easy going. They have shows every night and they’re super fun and entertaining. This was a 10/10 experience.

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