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Overview
This resort for all ages features an ambiance of sublime tranquility, with a three-tiered infinity pool opening out to the fine sands and blue waters of Banderas Bay. Oversized luxury suites, SE Spa, breezy oceanfront dining, four specialty restaurants, modern Kids’ Club and Teens’ Club, and many artful touches make it a perfect place to enjoy Mexico’s splendid Pacific Coast. Stroll the open corridors lined with koi ponds and lush greenery; or enjoy the balmy tropical evenings with the warm sounds of a live Cuban band. With unique touches and creative amenities, the property has revolutionized the All-Inclusive concept.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- Baby concierge, Kids and Teens Club.
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Ocean view
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Living room
- Mini-bar
- Pillow menu
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Ocean view
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Coffee maker
- Pillow menu
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Ocean view
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Concierge service
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
Amenities included in the two-story Grand Terrace Suite include;
- Private terrace with hydromassage jacuzzi.
- The Digital Detox program (optional).
- SE Spa Water Ceremony per adult per stay.
- A 50-minute Serenity Massage or aromatherapy per adult per stay.
- 15% discount on a romantic dinner on your private terrace.
- 24-hour Personal Concierge service.
Amenities
Accessibility
- Elevators.
- Facilities for the vision impaired.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
- Children’s pool
- Playground
Pancho's Kids club
Offers daily activities for kids from 9:00 a.m. to 11:00 p.m. Kids love playing in the children's pool, recreational and cultural activities and crafts.
Teens club
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Koi | Bar, Lobby bar | Dance floor, Live music |
| Aqua Bar | Bar, Swim-up bar |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Internet
- Business centre available ($)
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Azul | Buffet | International | All day dining | |
| Piaf (12 years and older) | À la carte | French | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Frida | À la carte | Mexican | Dinner | Dress code, Reservations required |
| Lucca | À la carte | Italian | Dinner | Dress code, Reservations required |
| Selva del Mar | Snack bar | International | Snacks | |
| Sen Lin | À la carte | Asian | Dinner | Dress code, Reservations required |
Facilities
- Floors: 9
- Suites: 267
- Built in: 2002
- Renovated in: 2005
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water circuit available ($)
Location
- Beach front
- Public beach
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic and premium drinks
Pools and recreation
Pools
- Adults only pools: 1
- Kids pools: 1
Golf
Golf cart mandatory and is not included
Water sports
- Non-motorized watersports: on site
Other sports
- Bicycles: on site
- Tennis courts: on site
Other activities
- Arts and crafts: on site
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Green fees available ($)
Shops and services
- 24 hour front desk
- ATM
- Baggage check
- Business centre
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry services
- Medical services available available ($)
- Meeting facilities
- Multilingual staff
- Parking
- Photo shop available ($)
- Valet parking
- Wedding facilities available ($)
- Safety deposit box
Azul
Koi
Beach
Boutique
Frida
Kid's Club
Lobby
Lucca
Meeting room
Meeting room
Piaf
Pool
Poolside
Sen Lin
Spa
Teen's Club
Wedding
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