TripAdvisor Traveler Rating

Thanks again to the family Grand Velas for another great vacation. Special thank you to Chepe, Dulce, Lupita, Pati,Santos, Raul ( chef), Fidel, Pablo and Itzel for making us feel at home. Looking forward to our soon to be return trip Until then. Mike&Luz

Pilar, You continue to amaze us with the delicious food, the amazing service, and the all-around kindness from all the staff. We love coming to resort and we have been coming for the last 12 years. I just can’t say enough you guys make us feel like this is our away from home.

We keep coming back because everything is consistently great! The food was delicious, and the service was outstanding. Gus and Carlos were both fantastic—friendly, attentive, and made sure we had a great experience. Concierge Perla was awesome as well—welcoming, helpful, and made us feel right at home from the moment we arrived. It’s people like them that keep us coming back. Highly recommend!

I had my bachelorette party here (group of 4 40-year-olds) and we had the BEST time! The food was delicious and the service was impeccable. We stayed in the presidential suite which was stunning. I would absolutely come back!

We have traveled the world as a family and the entire family agreed that this was one of our most favorite vacations and the most luxurious hotel we've stayed at- and we've stayed at some amazing places. The location was beautiful, the rooms were absolutely incredible- it was one of the only hotels I've ever stayed at that felt as beautiful and comfortable as my own home. The service was second to none. The staff so helpful, so friendly and kind. We had zero complaints and this bougie little family had high expectations. We cannot wait to visit again!! We will be back!