Restaurant was amazing! Service was very good. Highly recommend the pizza from Angel. Chef Adiel was amazing the steak and Alfredo is must haves. Also was my partners birthday and they offered amazing cake and sang happy birthday!
Great 7 day stay - fantastic staff, older building
Aug 07, 2022
Had a great stay 7 night stay here with the all inclusive package. Great location, fronting the beach, nice pool. Rooms are dated but comfortable. The staff are very hard working and always go above and beyond to serve, they made the difference in this hotel. Special shoutout to the following outstanding staff - Carlos (bellboy), Ramilus, Carlos, Josimar (Buffet Restaurant), Reymundo (La Palapa), and last but not least Jesus and Corina at the Kids Club. Thank you for a good time!
Nice place to stay
(Puerto Vallarta, Mexico)
Aug 03, 2022
Excellent service, great and kind attention. We are a family of four. Excellent place to stay with little kids! We visited the hotel between July 31 and august 5th. Great relation between price and what you receive. If you want to enjoy some nice days come here!
Aug 03, 2022
We recently came back from a family vacation and the service was absolutely outstanding. Every waiter we had went above and beyond in ensuring we always had everything that we needed. On our first night there, Francisco was super accommodating, as was Gabriel and Silverio on our last day. At the Palapa, our waiters Hector, Everardo, and Elio seated us so we could have a beautiful view of the sunset on the ocean as well as incredible service. The bartenders always made fantastic drinks as well as being fast and consistent with them. Several times Jesus made our drinks and our drinks were always given to us with a genuine smile and “enjoy”. I was fortunate enough to have gotten a massage while I was there and I definitely recommend it. Every night we went to the show and were blown away by the incredible performance of the performance crew. After the show we would go to the main lobby while we enjoyed some more drinks and a live performance. My family is from Canada and we speak very minimal spanish however that didn’t affect our experience there as majority of the employees speak extremely good english. Our rooms were always clean and we were given water bottles every day which was very nice. It is a 5 minute walk from the Marina and just a cab ride to the boardwalk or Old Town. I definitely see my family coming back for another vacation in the future.
Aug 02, 2022
Chef was great taking the time and coming to our table checking on us to see how Everything was great gesture!!!
Our waiter was great as well very informative and helpful with menu options !!!!
Desserts were great