Since 2012 we always look forward to spending our holidays each year with our friends at Marival Distinct. Some of our favorites employees at the Beach Club where we spend the majority of our time are Francisco (Paco), Edgar, Mario and Victor. Outstanding service with the best non-stop food and drinks. Michelle will greet you with a smile for Breakfast at Omaggios while Miguel and Luis take your orders. Incredible options for both breakfast and dinner. Arturo and Antonio shine at dinner time at Mozzamare delivering outstanding fish and steak entrees. Lemongrass has a great lunch menu and the outstanding waiters Octavio, Orlando and Wentz keep the food and drinks flowing. Nancy always has a fresh smile for you in the morning with your coffee at Brunellos (ask for the expresso at the bar, such a treat). Don't forget to head over to Amalfi's for great Italian food served up by Jose and Francisco. They've been there as long as we have and continue to amaze our family with their fine dining experience. Can't forget the receptionists and conciege who make check in, check out and excursions easy. Christian Rubio, Ricardo, Blanca, and Carlos, excellente.. Bell boys are always there to help, special thanks go to Emmanuel. And lastly the management team of Milton Rosas and assistant Alma keeps this luxury hotel running smoothly. Muchas Gracias!!
TERRIBLE FOOD AND TERRIBLE SERVICE MAINLY BY MANAGMENT.
(Orange County, California)
Dec 29, 2022
THE ROOMS ARE OUTDATED
SERVICE WAS THE WORST I HAVE EVER EXPERIENCED
THE FOOD WAS TERRIBLE.
WE HAD A PARTY OF 25 PEOPLE (ALL FAMILY) STAYED AT THIS HOTEL AND HAD THE WORST EXPERIENCE. WHEN WE ASKED FOR A MANGER TO DISCUSS THE SO MANY ISSUES, THE HOTEL DID NOT HAVE A MANAGER ON SITE. SO THEY SENT THE CONCIERGE TO HELP. UNFORTUNATELY THE CONCIERGE CARLOS MADE THE SITUATION WORSE. HE COULD NOT HANDLE ANY OF OUR REQUESTS.
IF YOU UNDERSTAND GOOD SERVICE AND GOOD FOOD WITH ACCOMMODATING MANAGEMENT. I TRULY SUGGEST YOU STAY AWAY FROM THIS SO CALLED ''HOTEL"
Big room with delicious food.
Dec 29, 2022
I choose this resort because they have 2 Bed room suite which perfect for our family with teen kids. They resort is not that big but very quiet and the service is excellent(the pool side boy Christian always smile and come to ask what we need). The foods in all the restaurants are delicious, even breakfast.
Amazing home away from home
(Greer, South Carolina)
Dec 29, 2022
As members at the Residence we have been coming for years. Love the beach, the quality of food and the love and care from the staff. My daughter has grown up with the staff each year and we are truly blessed to have experienced Marival Residences for 10 + years. See you in 2023! Thank you Wence, Christian, Fernando, Edgar, Francisco (PACO), Gustavo, Victor, Arturo and Mario.
Dec 28, 2022
Super friendly service, great food, and a wonderful beach make this an awesome place to relax and recharge. We also liked that this resort is very peaceful and not a 'party zone'. You can also choose from several activities at the beach such as ocean kayaking, horse-riding or jet skiing.