Marival Distinct Luxury Residences & World Spa reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 5.0
  • Service 4.5
  • Value 4.5

5478 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Great restaurant and bar staff

Jimmymeister on Nov 08, 2024

Great experience. The head waiter at Lemon Grass, Orlando, was very friendly, attentive, and conscientious. He generously replenished our drinks without having to ask. Other restaurant and bar staff at Marival were also very friendly and attentive. Also the food and drinks at Mezza Mare were exceptional.

TripAdvisor users rated this property 5 out of 5

Amazing Experience in Every Way!

jordanmiller892 on Nov 07, 2024

This resort is amazing in every way! The staff are so friendly, kind and welcoming. The food at every restaurant is outstanding! Cheryl from Nova Scotia, Canada ran amazing Zumba lessons in the pool! Lots of fun activities and the most amazing beach I have ever seen in my life! Pure sand, no rocks or anything in the water!

TripAdvisor users rated this property 5 out of 5

Another Great Stay

redhawkal (Sparks, Nevada) on Nov 07, 2024

Marival District is always special. The lobby was being remodeled this trip, but was a minor inconvenience. The service was outstanding as usual. Carlos is always fantastic. Orlando and Jesus at Lemongrass were a special treat. We were always greeted as family. Cocktails were on the table when you sat down and refilled the minute you finished. Overall a great stay.

TripAdvisor users rated this property 2 out of 5

Poor experience

pennyrules1500 on Nov 06, 2024

Start off with excellent staff. Disappointed (as others have mentioned) no mention at all of renovations and venues closed yet still paying full pull. they are under new management and cutting costs all over. Menus reduced greatly and the best items removed. Cabanas now cost ($250.00 cdn) even, though you are a member and they cram all the free loungers in at the beach with your neighbours being mere feet away. To top it all off, my reservation was for 7 nights, 8 days, paper work confirmation on file. They said, no you need to check out on the 31st (6 nights) wouldn't budge but rather offered a smaller room and charged us $190.00 usd when it should have bee (as quoted) $153.00 usd. Stuck with them as a member, so please avoid all sales pitches as they keep changing the rules on us and what we paid for is not being delivered.

TripAdvisor users rated this property 5 out of 5

A perfect getaway

Simone B on Nov 03, 2024

We have had the pleasure of staying at this resort twice, and will keep coming back. This resort is not only beautiful, but the thoughtful and ever accommodating staff is what continues to bring us back. Orlando and Octavio are true professionals. They make you feel special with remembering your favorite foods or drinks and always have a welcoming smile to greet you. Lamberto at the pool always had jokes to keep you smiling while making sure you always had a beverage in hand! At the beach Salvatore, Jose and Julio are always checking to make sure you are doing well, have a drink, and the perfect beach set up to bask in the sun or shade! The grounds are so well kept, clean-a true tropical paradise. The rooms are very spacious and accommodating for families. My only suggestion would be a request for the resort restaurants to offer more authentic cuisine of the region. Breakfasts were on point, the Chilaquiles were mouth watering. I was looking for the same choices for dinners. But aside from that, the food was delicious! We will be back!

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