Active Advisories
Please note the following enhancement projects that are upcoming at Paradise Village, Beach Resort & Spa.
Beginning May 12 through November 15, 2024, some guest rooms will be undergoing enhancements. (Completion date subject to change). The alligator’s water slides at the main pool area and the main pool will be under renovation from August 25th to October 12th, 2024. Renovation work will only be conducted during business hours on weekdays.
Every effort will be made to minimize noise and disturbance.
Overview
On this 15-acre resort you'll discover a remarkable array of vacation amenities. A variety of accommodation options, spectacular beaches, marina, European spa, championship golf course & shopping near by. Everything you’ll need to fulfill your vacation dreams.
For guests arriving early into destination, the all-inclusive package will be available as of 3 p.m.. On the day of departure the all-inclusive package will end at 11:00 a.m., guests will continue to have access to the facilities however food and beverage will be at an additional cost.
Check in
3 p.m.
Check out
11 a.m.
Rooms
682
Inclusions
- Round-trip airport transfers
- Welcome check in with fresh towel and drink
- Paradise Village offers their hospitality room for all WestJet Vacations guests with showers, lockers, TV and somewhere to change, if there is a late transfer to the airport.
- All taxes
Rooms
- 1 queen bed, or 2 double beds
- No more than 3 guests in the room
- 1 queen bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Ceiling fan
- Coffee maker
- Fridge
- Microwave
- Located in Tonina/Coba tower
- Bathroom with tub and shower
- A/C
- Alarm clock
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 queen bed, and 1 queen sofa bed, or 2 double beds
- No more than 3 guests in the room
- 1 queen bed, and 1 queen sofa bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Ceiling fan
- Fridge
- Microwave
- Seating area
- Full marble bathroom
- Located in Tikal/Uxmal tower
- A/C
- Alarm clock
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 2 double beds, and 1 queen sofa bed
- No more than 4 guests in the room
- 2 double beds, and 1 queen sofa bed
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with shower only
- Ceiling fan
- Coffee maker
- Fridge
- Fully equipped kitchen
- Living room
- Microwave
- Located in Tonina tower
- A/C
- Alarm clock
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- No more than 6 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Tikal/Uxmal tower
- Minimum 1 adult, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Ceiling fan
- Dining room
- Fridge
- Fully equipped kitchen
- Living room
- Microwave
- Two bathrooms with tub and shower
- Preferred location
- A/C
- Alarm clock
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- TV
Amenities
Pool
Pool
Pool
Beach
Lobby
Mayapan
Tikal Cafe and Deli
Kabah Sushi Bar
Tulum
Tulum
Fitness centre
Tennis courts
Playground
Waterslide
Meeting room
Location
Reviews
Timeshare sales trap led by an Non-Empathetic General Manager
Lonnie M (Tijuana, Mexico) on Apr 13, 2024
Timeshare sales sharks are waiting in the lobby while the General Manager leads absentmindedly about the painful experience guests have to endure unsuspectedly. The food is great, and so is the service staff; however, the caveat is the absurdity and assumption that the sales staff makes that guests are drooling over an overvalued and hyper-expensive investment proposition.
Half and half not true allinclusive and had to sign for everything
Daniel F on Apr 08, 2024
Not a true all-inclusive. Italian restaurant is not all-inclusive. The 2 restaurants we had to book reservation. Mexican and the Japanese. Not all menu items are available to all-inclusive. Sky bar had applied. Brutal buffet. Cold and not many items. Check in. Had to wait over 40 minutes while members check in was empty. Once at check in we were well taken care of by Julio M. Tiki Bar cafe. Well taken care of by Josebel, Fernando,Diana,grisel, blanco and Daniel. Just ask them 2 hot black tea with real milk. Angel on the beach excellent. Hardest working beach guy. Room was excellent. Rose the maid was amazing.
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