Paradise Village Beach Resort Golf and Spa reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

3279 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Below par. Facilities have odor of mildew. Food is mediocre but expensive. On site market is convenient. Surf is filthy and

RBLathrop on Jan 22, 2023

They lied about amenities. Put us in a room overlooking the parking lot. Lied about a Covid refund presentation... in fact, an updates presentation. They were indignant when I told they they wasted my day. I later wrote to the marketing department and told them I had canceled the marketing department sent me a link to a pron site. Don't know I all ready been screwed

TripAdvisor users rated this property 1 out of 5


Glenn M (Friday Harbor, Washington) on Jan 19, 2023

BEWARE PARADISE VILLAGE On a recent Dec 27th cruise line visit to Puerto Vallarta we had limited hours in port. We looked so forward to visiting marina friends and facilities at Paradise Village resort. Even though we had visited/stayed numerous times at the resort, we did not have a room reservation and had to agree to a timeshare presentation for access to resort facilities. They assured us they were not like other strong arm presentations. We were so planning on another incredible experience in Paradise Village after about an hour presentation. The timeshare people Martin, Remy, Mel, Jacquin and others ended up hammering us all morning to get us to agree to one of their programs. They also reneged on the promised access to the resort once we finished with the presentation. As a result we lost the wonderful time in Paradise Village we had been so expecting. We now are so soured on Paradise Village and Puerto Vallarta we won’t ever visit again. Paradise Village spoiled our future expectations of wonderful times in Puerto Vallarta.

TripAdvisor users rated this property 5 out of 5

Wonderful resort for a family vacation

Escape593507 on Jan 16, 2023

My family met here for a week long vacation over Thanksgiving. This place is a great property for families and kids, from 3 years old to grandparents. Clean rooms, well maintained property, beautiful beach area where you can order food and drinks and hang out there all day. They also had fun family events like western night with bbq and mechanical bull, thanksgiving buffet with entertainment. From our housekeeping staff to our servers on the beach and the restaurants, we were all very happy with this experience. We also had massages and facials in the spa that were lovely. Close to a shopping center with a food market. The kids loved the alligator slide, pools for kids of all ages, and a separate pool for adults. We will be back!!

TripAdvisor users rated this property 4 out of 5

Pleasant experiece

Ricky300m (Redmond, Oregon) on Jan 16, 2023

I had a really good experience with the staff and the resort its self. We had a great time. Our rooms were clean, could have been better in the shower area, but we appreciated that they were clean. Using the laundry in the room was great as well. Not too sure how the drink tickets work, if you pay ahead of time and get half off? Anyways, the pools were awesome until someone pooped in them :-( The buffet, is what you expect from any buffet, soggy, stale, overcooked food. We did it 1 time but no more there are better options on site. We also took advantage of the bell boys using the golf carts to the go the Citi ATM and grocery store and stocked our fridge so we juice up our drinks which were mostly weak in alcohol. Would I come back, sure. is it my favorite, no, ive had better. Staff wise, I extremely pleased though, very friendly.

TripAdvisor users rated this property 1 out of 5

Tulum Restaurant at Paradise Village Absolutely Terrible!

J55V51 (Kelowna, Canada) on Jan 07, 2023

Buffet dinner at Tulum in Paradise Village is disgusting and unbelievably expensive for the garbage they serve. Nothing more to say. Don’t go. I can’t remember the last time we had such terrible food and service.

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