TripAdvisor Traveler Rating

An older hotel, but very clean with comfortable beds. Good variety of food every day. Staff are super friendly and polite, especially Salvador in the buffet, who explained what some of the Mexican foods were to us. The pool and areas are very clean, there are always staff keeping everywhere spotless and the gardens are well kept. The beach is awesome, lots of palapas available. Bernardo the Concierge was always friendly but didn't pester us, he genuinely wanted to know if we needed anything and made sure our stay was a happy one. We will be returning and would definately recommend the hotel, especially for families ???

Awesome fun we had a fun experience family and everyone had fun and we did so much things and we went swiming and horse back riding and rented jet ski. We woke up had breakfast went to the gym and walked on the beach and

Ohhhh I can not believe I forgot to post my review!!! We have just booked the Samba for Feb-Mar 2024 and thought I would look back at the latest reviews and noticed I hadn't posted for our last trip!! Where to start!!! We love the Samba it is our home away from home. The staff are so friendly and very willing to help in anyway and always have a smile on their faces!! We enjoyed both al la carte's, but found the buffet just as enjoyable! although it was nice to be served at the table ( and the special coffee's were delish!) Yes the rooms are dated and have a musty smell, but mostly its from the humidity and nothing to do with the cleanliness of the hotel. The staff work hard all day and evening to keep it clean! I have to give a shout out to ALL the hard working staff, it is just not fair to mention a few when everyone we met went out of their way to make sure we had an enjoyable holiday. We have very much enjoyed seeing Carlos, Martin, Salvador, Bruno, Norma every year, and they remember us!!!!! The pool was nicely updated and no loose tiles!! Our drinks were always top notch, and beach and pool service was fast and friendly. Yes there were a lot of Mexican families ( mostly on the weekends ), we find them very friendly and the children very well behaved, but I absolutely love laying on the beach and listening to everyone speak Spanish around me. My only wish is that the Samba had some kind of loyalty program to reward us for spending our hard earned money every year at their resort. Looking forward to seeing our Samba family and other friends ( for our 7th?? stay),that spend their winter holiday every year at this resort, we have met sooooo many nice people. I can answer any ones question ( well, I can try) just message me. See you in the Winter Samba Vallarta !!

Excellent service. They know customers well. There were lots of delicious food. Our room was cleaned every day. Everything above and beyond. Everyone was friendly and welcoming. Will be coming back definitely. From Red Deer, Alberta, Canada.

Wonderful experience, staff were all super friendly and went above and beyond! We really enjoyed the resort, food was decent, drinks were tasty and plentiful, rooms were clean. Bernardo, the concierge, made our stay very special and helped us arrange dinner reservations at the resort and gave great advice when venturing off the property. Not to mention we were celebrating our wedding anniversary and he made sure there was a special dessert for us! Anything you need is at the resort or nearby, vendors are not aggressive. See Maria for the braids at the beach. My five star review is based on the overall value, cleanliness, quality of food and drinks, but most of all the staff were amazing! We look forward to visiting everyone at Samba Vallarta again!