All inclusive

Hard Rock Hotel Vallarta

Puerto Vallarta 4.5

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Overview

Experience the allure of the Pacific at Hard Rock Hotel Vallarta. Situated on a wide, gold sandy beach of Bahia de Banderas in the heart of Nayarit, Hard Rock Hotel Vallarta takes everything to the extremes.  Incredible views of the Pacific coast, modern amenities, all infused with the spirit of Rock 'N' Roll.

Check in

3 p.m.

Check out

12 p.m.

Rooms

348

Rooms

Deluxe Room
457 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
Deluxe Room
457 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Slippers
  • Turndown service
  • Smart TV

Deluxe Pool View
457 square feet
  • 1 king bed, or 2 double beds
  • Pool view
Deluxe Pool View
457 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Slippers
  • Turndown service
  • Smart TV

Deluxe Ocean View
457 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
Deluxe Ocean View
457 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Slippers
  • Turndown service
  • Smart TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Children’s pool

Kids club

Open daily

Age range: 4 to 12

Teens Club

-

Age range: 12 to 17
The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 17
Type Amenities
Lobby Bar Bar, Lobby bar
Amphitheater Bar Bar Live music
Frida Bar Bar, Pool bar
Eclipse Bar Bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
  • Throughout the property
Type of restaurant Type of cuisine Open for Additional Information
The Market Buffet International Breakfast, Dinner, Lunch
Frida À la carte Mexican Dinner, Snacks
Zen À la carte Asian Dinner
Ciao À la carte Italian Dinner
Ipanema Buffet Grill/steak house Dinner
Pizzeto À la carte Pizzaria Dinner
  • Rooms: 348
  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
Paseo de los Cocoteros 19
Villa 8
Nuevo Vallarta, Mexico
011-52-322-226-8470
12 km from PVR
  • All-inclusive: Included

Pools

  • Jetted pools: 2
  • Kids pools: 2
  • Outdoor pools: 2
  • Water slides: Included

Water sports

  • Non-motorized watersports: on site
  • Watersports centre: on site ($)

Other sports

  • Bicycles: on site

Other activities

  • Daily activities: on site
  • Nightly entertainment: on site
  • ATM
  • Business centre
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Parking
  • Tour desk
  • Wedding facilities available ($)
  • Car rental desk available ($)

Location

Address
Paseo de los Cocoteros 19, Villa 8, Nuevo Vallarta, Mexico
12 km from PVR airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 4 out of 5

Great place and fantastic service thanks to Armando

robsQ4344CO on Jun 15, 2021

We visited the resort for a friends wedding and had a fantastic time. One of our group subscribed to the Rock Royalty program which had many perks one of which is Rockstar seating around the pool with reserved chairs. The second being an amazing concierge service on call for dinner reservations. If you are traveling with a group I would recommend this feature for sure. Poolside service was fantastic! Our server on most days (8day stay) was named Armando. He fully understands great customer service and managed to provide drinks to our group of 30 or so people on a regular and consistent basis throughout our stay. When we saw Armando throughout the property he always greeted us with a smile and happy salutation. Whenever someone in our group needed a fresh drinks he was close by. Armando is a bright spot for this resort and we would encourage you to seek him out when visiting. Now for some areas for improvement: 1) poolside music could use work. The selection of music needs to be curated better to cater to the customers. 2) the music stopped poolside at 4:30 pm while the pool was full. This kind of brought the energy of the afternoon down. I understand that the activity group manages the music at the pool but once that leave the resort should at least bring up the house music that is playing throughout the resort. 3) I believe the resort should provide a person that can resolve customer concerns in a more immediate fashion. There were a few times that we requested Mayer to help resolve a particular issue and we were either sent a person that ignored our request or promise results that were never implemented. We just think that a Hard Rock Hotel with a heavy music theme needs to do a better job fully integrating a full scope of music consistently throughout the resort. I am not talking about blasting hard rock music all day long at maximum volume just having a reasonable amount of music throughout the resort all day long. It helps to improve the mood and uplift the spirits of the resort patrons. We recommend the resort for a great family stay and make sure you seek out the great service from Armando! He will be sure a fantastic vacation for uou and your family. Rob

TripAdvisor users rated this property 5 out of 5

Great poolside service

Sds1122 on Jun 15, 2021

We stayed at Hard Rock Puerto Vallarta for a wedding and had a fabulous time - ceremony on the beach was beautiful, food was good, and the service was wonderful. I enjoyed water aerobics every day at noon and our poolside server, Armando, was awesome. He was super attentive and did a great job.

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