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Overview
Enjoy the authentic Caribbean at an exclusive, adults-only resort. Its small details and personalized service will make you feel as if you were in heaven.
1 Green Fee per person per day at one of 2 Catalonia Golf Courses. Green Fees are non-transferable. Use of golf carts is mandatory and payment is required
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed
- 1 king bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Ceiling fan
- Seating area
- Smoke-free
- Circular bathtub integrated into the room
- Hammock in the terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- Lounge area
- 1 king bed
- 1 king bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Ceiling fan
- Seating area
- Smoke-free
- Circular bathtub integrated into the room
- Hammock in the terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- Lounge area
Privileged clients are entitled to enjoy the following facilities and services:
- Privileged guest identification
- 10% discount on treatments in our Alegría Spa (not combinable with any promotional package)
- In-room beach towel upon arrival
- 10% discount on extra services such as golf, romantic dinners, shops and boutiques
- Early check-in & late check-out until 3 p.m., subject to availability
- Access to the Pure Bar including select premium brands
- Private privileged beach area with Balinese beds
- Turndown service
- 1 king bed
- 1 king bed
- Maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Pillow menu
- Smoke-free
- Upgraded amenities
- Private plunge pool on terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- Lounge area
Priviledge Amenities include:
- Privileged guest identification
- 10% discount on treatments in our Alegría Spa (not combinable with any promotional package)
- In-room beach towel upon arrival
- 10% discount on extra services such as golf, romantic dinners, shops and boutiques
- Early check-in & late check-out until 3 p.m., subject to availability
- Access to the Pure Bar including select premium brands
- Private privileged beach area with Balinese beds
- Turndown service
Amenities
Accessibility
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Age ranges
- Adults only
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Maloo Bar | Bar, Beach bar | |
| Beach Bar | Bar, Beach bar | Food options available |
| Aqua Bar | Bar, Swim-up bar | |
| Piano Bar | Bar, Piano bar | Live music |
| El Palmeral Bar | Bar, Lounge | |
| Curacao Bar | Bar, Lounge | |
| Kiosko | Bar, Beach bar | |
| Pleamar | Bar | |
| Swim-up bar | Bar | |
| Pure Chill Out Bar (Privileged Customers) | Bar | |
| Disco Cats | Bar |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Thalassa Restaurant | À la carte, Buffet | Mediterranean | Breakfast, Dinner, Lunch | Dress code |
| Barcelona Origens - Vegetarian | À la carte | American | Dinner | |
| Cata Tapa | À la carte | International | Dinner | Dress code |
| Snack Sea Blue | À la carte | International | Breakfast, Dinner, Snacks | |
| Gran Caribe Restaurant | Buffet | Caribbean | Breakfast, Dinner, Lunch | |
| La Palapa Restaurant | Buffet | International | Breakfast, Lunch | |
| Bretonne | Café | Coffee and Pastries | Dinner, Snacks | Dress code |
| Pizzaeria Sorrento | À la carte | Italian | Dinner, Lunch | |
| Rodeo Steak House | À la carte | American | Dinner | Dress code |
| Mikado Restaurant | À la carte | Asian | Dinner | Dress code |
| La Toscana | À la carte | Italian | Dinner | Dress code |
| Yuca | À la carte | Caribbean | Dinner | Dress code |
| Tao-Cat | À la carte | Asian | Dinner |
Facilities
- Suites: 278
Health and wellness
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
Location
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Unlimited domestic drinks
Pools and recreation
Pools
- Activity pools: 1
- Outdoor pools: 1
Golf
- Golf: on site ($)
- Putting green: on site ($)
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Tennis courts: on site
Other activities
- Casino: on site ($)
- Daily activities: on site
- Nightly entertainment: on site
- Exclusive beach area with hammocks and beach umbrellas
Shops and services
- Concierge
- Giftshop available ($)
- Wedding facilities available ($)
Beach bar
Beach
Beach
Beach
Exterior View
Exterior View
Fitness Centre
Lobby terrace
Lobby
Night view
Piano bar
Plunge pool
Pool at dusk
Pool
Pool
Pool
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Spa
Spa
Terrace
Location
Reviews
WORST RESORT I HAVE EVER BEEN!
Jelena D on Sep 21, 2021
Oh my good where to start about this horrible experience.When we arrived we waited 2 hours for check in, on the reception are always working 3 guys and only one is really working. The room was horrible, sink was broken and the water was all around toilet, room was with old furniture, and not cleaned .They changed our room only because we told them we want our money back. All the staff are totally disrespectful,and they dont want to speak English. In lunch and dinner we waited for water about 20 minutes EVERY DAY. If you don't speak Spanish you can't get drinks. So poor. IF YOU ARE SMOKER , DONT EVEN LOOK THIS HOTEL. There isn't any sign that smoking is forbidden but there aren't any ashtrays. There is only 16 smoking seats in only smoking area where you can drink, have a seat and smoke. 16 SMOKING SEATS IN HOTEL WITH 700 ROOMS. It is ok if they announce that they are non smoking hotel, but they didn't. So smokers be prepared to stand , hold your drink in one hand and smoke like that on your vacation. Food every day the same , plus the taste of food was terrible. Only good was Italian restaurant but be prepared to wait even there when you reserve your seat. Now the pool and the beach. I've been there for 12 days and I've only saw them once cleaning the pool. It was dirty in the pool and around the pool. Beach is beautiful but if you like to swim its impossible. You will not find the deep water. You can walk kilometers and it is still shallow . The sea grass was everywhere on the beach and in the water. And it stinks so badly. So guys this is my honest review. I've been in Egyptian resorts and compared to them I would give this resort -10 out of 10. Please inform well if you want to go to Punta Cana.
Review from Canadian - Travelled Sept 2021
M7268OUjessical on Sep 11, 2021
So we came from Toronto. This resort is mediocre at best. We usually pay about $1500 for a week of all inclusive. For this we paid $950 and that was a Privilege room. I would not pay a dime more. You get what you pay for. This resort is worth the $950-1000 mark. DO NOT PAY MORE or you will be extremely disappointed. I will also note- We tip for service everywhere. Drinks and food service. I was appalled that I didn’t see hardly any other guests tipping all week. If someone is providing service they deserve a tip. Note for management : it is VERY appreciated that masks are enforced in buffets and when getting bar service. Continue to encourage your staff to deny service to guests who aren’t masked. It’s a little thing and it really matters to keep us all safe. Food: meh. Slim pickings. Edible. But not great. The a la Cartes are great. Eat at them as much as possible !!!! Go to the restaurant by the beach and not the main buffet whenever possible for breakfast and lunch. Neida at the beach side restaurant is amazing. Ensuing we have drinks promptly. The odd time she wasn’t there we couldn’t even get a coffee. We finished our breakfast before we could get service and all waiters were standing around ignoring everyone. Pizza bar is amazing. And great service. Love that he wouldn’t serve guests without a mask. But Neida at beach restaurant was amazing. Bars: All bars had fast and great service. Raidon at the pool bar is spectacular !!!! Rooms- we upgraded to privilege and was not disappointed. Clean. Nice. No complaints. Grounds- well kept generally. Except the pool loungers and area was left disgusting daily. They have signs saying “cleaned and disinfected daily”. They aren’t. They were maybe cleaned twice this week. In fact. There was a dirty diaper by the pool chairs for over 48 hours. Gross. Beach is lovely. No complaints. Front desk- check in and check out as well as getting info is PAINFUL. it is a slow and terrible process. And it takes an hour to book your a la carte restaurants (an hour with like 3 people in front of you. It’s insane) This was the worst. I’ve been to dozens of hotels and resorts and literally never seen anything so slow and disorganized. Covid testing- pay attention if your Canadian. The resort does a PCR test for you 3 days before your flight. If your flight is Saturday. You get your test taken on Wednesday. It is $80. And you go to the disco. Bring a copy of your passport. It takes 5-10 min. Two days later go to the front desk and get your results. They give you the print out from the medical centre and your all set !!!! Tests taken at hotel Wednesday. Results by Friday at noon. Easy. Quick. Stress free. Great job with the covid test processes !!!! Generally a good week. Keeping in mind you get what you pay for. The only TRULY disappointing and upsetting thing happened on our last day, we went to the main buffet for lunch instead of beach restaurant (because we had to pick up COVID test results from the front desk.) We sat down and a nice lady brought us some beers. Great. Then as we ate a waiter named Pedro came over. Told us he was our server now and for service we would have to tip him $5. We laughed, thought he was joking. He never actually served us. We already had a drink and we got our own food. When we left. We gave him $2 (just to be nice) and said thanks. He counted it in front of us and said to my husband “what?! Only $2?!” We were appalled. If I was just starting my week I would not go back to the buffet because of him….we’ve been to maybe a dozen all inclusives and I have NEVER experienced that. Normally staff are so appreciative of the tips. I think it stung the most because we had been like the only people here tipping everyone all week. So how dare he say that. Anyways. Him doing that right there is why we won’t come back. So go to the Catalonia. But don’t pay more than $1000. It’s not worth more. Ps. The wifi is excellent !!!!
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