TripAdvisor Traveler Rating

We have stayed for 2 weeks at Catalonia golf and casino, the guy from the beach bar Lisaul had the best vibe, the most funny and pleasant bartender that we saw at this resort. Thank you LisauL

10+ stars for Lisaul (beach bar bartender) Keep going like that, you make people happy !!

Currently at the resort on day 2 and has been the worst experience. I have been to the Dominican on a cruise and had a great time which is why ai just to fly back and stay. Check in at the resort was not friendly at all. You walk in and there is a line which obviously is to be expected but then when you get to the counter they all walk away and you just be like ooook. After checking in you get bombarded by people that initially you think work for the property and being helpful to get you a golf cart to your room and they schedule o pick you up for breakfast to take you to the Pearl the best morning only to find out they want to Timeshare you. Skipped that breakfast and did the buffet. The buffet is not good but the greeters and waiters are friendly. The beach bar Lisaul is great and the pool bar Reynold is excellent. Other than that as of now I will not come back. The room smell like mold but plus side it was on the bottom floor which was great as my mom is physically challenged. The room patio door lock is not that great as you can see the screws coming out of the secondary lock and the original lock doesn’t even work. In the room there were no wash clothes and had to call the front desk twice to ask to have some brought to our room. Today on day 2 I went to get pool towels and was told to come back in an hour. Came back about an hour and a half later and got told the same crap again and I then proceeded to say I am ok with just 1 towel and then it was they don’t comprehend but they did. Which that experience is what prompted me to write this review now. Hopefully the rest of the stay goes well and I will edit but for now absolutely do not stay here.

Let start with the good, the employees at the bars & restaurants where awesome specially Hector at the lobby bar and the staff in the Palapa. The resort offers a good variety of foods & drinks for everyone. The omelette station in the morning where a huge hit. The Spa massages were so relaxing and at a good price. Now let start with the bad, my check out was at 5:45 am cause I had to be in Airport by 7am when I call front desk they told me there was no one to help me with my bags I was in the privilege buildings wish make the walk to the lobby super long specially under the rain, its unacceptable that such a large property don’t have 24/7 staff people fly at all times when traveling internationally. Second complain my room was hot we put the AC the lowest it goes and we were all complaining about the heat even with the ceiling fan on. Third complain house keeping I have to call front desk to ask for towels on day 2 cause they took the used one but leave 0 new ones behind, on day 4 we ran out of toilet paper and have to go in person to front desk to ask cause the phone on the room stop working. Fourth and final complain some of the vendors on Friday May 15, 2026 near the lobby were super pushy to sell you stuff and to make it worst when you did stop they started asking if you were single, how can someone so pretty be walking alone, cat calling & been overall inappropriate with the female guest.

Excellent time away for special birthday time. Hotel had everything spaciously around without lots of distance to get to places. Lucky if you had a room near the main site. Lucky if you had a room near the beach, the only sides a walk either way. We were closer to the main site for going to get breakfast and dinner, just a 5 minute walk to the beach/pool. Whilst down there you could get all your food you needed, pizza bar, crepes, and the buffet area. Plenty of toilet facilities, beach sunbeds nicely spaced out, same in the pool area. Never had an issue getting one, at any time of the day. Food was amazing and the variety during each meal time was fabulous. The beach was easily accessible and seaweed as anywhere was cleaned up. Lots of areas to chill and relax with a drink if you wanted to stay out the sun, comfy seating and bars to get drinks from. At the time the outdoor theatre was getting the roof done, and entertainment was on a smaller scale in the main lobby or near the sports bar. Whilst cash was only used to tip, Dollars is the favourite, it can be used to pay for goods bought on the resort - charging to your room and paying at front checkout. Coffee shop open all day and served cakes too. Staff lovely and caring. Mini bar had water and beer, soft drinks too. We got towels changed when needed, they would arrive later in the afternoon with replacement of water bottles. Coffee machine in the room too, water provided for that as well as for the fridge. Only down side for the beach was the touts selling merchandise. Whilst they were happy to move on once you said no, it was the ones with parrots and iguanas, they were pushy and placed the parrot a parrot on my shoulder dispute saying no, I’m not afraid of animals etc, but it was intimidating. I had my phone in my hand, big mistake, as I’d just been taking photos of the beach with my hubby. It was taken out of my hand and he took photographs. Then demanded money for it. Which I said no, I’m deleting the photos. Which annoyed him and he said he’d take less money. Needless to say I was put off by the lack of respect by them. (We ended up bartering and I said I wanted more photos than the 4 taken - originally for $25, I got nearly 20 photos of us both for $10 as I was not backing down