TripAdvisor Traveler Rating

Currently here now worse resort we have stayed in. Expect you to eat at dirty tables left from previous diner, when asked for it to be cleaned ignore by 2 member of the staff, birds eating from buffet.Upgraded to Privileged!! Fridge not filled daily, no towels to shower, no water in room. No waiters service round pool, pool area dirty cups from previous day still on floor, cigarette butt's all around pool . No local shops expect the one the hotel runs pringles £9.00 pound, crisp £7.50. More 3 star if that. Entertainment is very poor.

This was my second time here I brought my family bc I had a great stay. This time I stayed on the royal side and there was construction on half of the area so wasn’t pleased but wouldn’t let that spoil our trip. We had so many issues with our rooms we changed three times due to broken air conditioner mouldy smelly rooms and my mother had to change three times as well. The first time they gave us a beautiful upgrade for one night then kicked us out and didn’t see anyone in that room for 4 days. Then again due to a huge leak in the Ceiling. Two out of 4 people got ill from the food which was pretty tasty but not sure if there was a good bacteria issue. The beach is annoying bc the vendors bother you all day. I understand they have to make a living but some can get pushy and aggressive. I would have liked to return but the experience was lacking for me this time which was disappointing bc I really liked Catalonia and I raved about it to my family. They also still liked it but annoyed at moving rooms every other night like we weren’t able to settle in a relax. Hopefully no one else has to experience this. The grounds are soo nice and I love all the nature and wild life! The juice bar was also amazing

Stayed for 14 nights at the Catalonia Hotel in a standard room. We wanted to play lots of golf so booked 10 rounds on our first day. The green fee is complimentary but they charge for the buggy at $55 each but got a deal as paying for 10 in one go. The room could do with updating but everything was clean and plenty of room. A quick call to guest services got extra pillows etc We got bitten by insects at first and soon learnt to put plenty of anti mosquito on also for going on the beach on the lower legs. The food was excellent in all the restaurants with plenty of choice. The staff are what made the holiday fantastic. In particular Keina in the main buffet is a star!!! We would definitely return especially in Jan as the weather has been perfect at 28 degrees everyday to get away from the UK winter

Just returned from a two week stay. Two couples (55-61 age bracket) Was a little worried having read some of the reviews! We found it to be a little bit of paradise, the rooms were spacious with mini fridge,coffee percolator and toiletries. Cleaned every day but not to the same standard every day. Fridge was not restocked daily, had to request more towels as two are not enough, all requests were delt with straight away. Housekeeping staff were on hand most of the day. Food which has had a bad review turned out to be ok, there was always something to eat with a great selection BUT nothing was hot, warm at it very best, cooked to order items were very popular and always hot, desserts were amazing. Plentiful but repetitive. Facilities were amazing, pool bar, pizza bar and main bar were excellent with friendly attentive staff. Curaçao Bar was the jewel in the crown, served by Nicole and Daris, two of the most attentive,friendly people who work their.Both women made each night a truly fun evening. Hector in the main bar should also be mentioned as a great server. Over all the place and people are what made the holiday for us,very friendly people and all with wonderful smiles. We would give Catalonia 8.5 out of 10. - .5 for repetitive menu/warm food. - .1 for non consistent housekeeping Would we return. YES

The staff at the resort were very nice efficient. Check in was so easy and quick. We upgraded to privileged and it was honestly not worth it. We didn’t get towels in our room, they said no to late check out because they were busy and we often wouldn’t get our water restocked or towels for the bathroom. I would stick with basic unless you want to do exclusive. The food was great no complaints there!! The steak house was amazing! The grounds were beautiful and clean and the beach seemed to be the best around! Other than an incident in the Casino where a staff member ripped us off at the roulette table and couldn’t speak good English to discuss, everything else met my expectations.