Catalonia Royal Bávaro reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

15093 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Amazing Vacation at the Catalonia Resort

Antonio P on Jul 03, 2024

I would defiantly recommend this resort to all of my friends and family if they are looking for a nice vacation and getaway. The rooms at this resort are very clean and well maintained. The staff are very friendly and helpful. I want to give a special recognition to the staff Jessica that works at the bar on the beach. Jessica is a very friendly and attentive staff that makes you feel welcomed and appreciated and feel loved always making sure that any drink that she makes is correct and taste great to the customers liking. I will definitely come back to this resort in the near future for another great experience.

TripAdvisor users rated this property 5 out of 5

Our trip

EBS T on Jun 30, 2024

We have stayed in many resorts in Punta Cana, but this by far was the best resort we have stayed in. We had an amazing time in Catalonia Bavaro. First the resort is adorable and so beautiful. The staff were all so friendly and so loving, especially our favourite concierge Jensy Cruz. I can't thank him enough for his hard work to make our time so pleasant. The pool, the beach, the food, the drinks everything was amazing. We go back soon for sure!

TripAdvisor users rated this property 5 out of 5

Amazing stay

krem s on Jun 30, 2024

We just came back home. We had an amazing stay. The resort is very beautiful and clean. The service was excellent, food was delicious and the drinks were really good. The staff at the bars and restaurants was amazing. Especially want to THANK to our concierge Jensy and his team. Jensy is so lovely and friendly. He made our stay wonderful and unforgettable. We definitely come back soon! Thank you, Catalonia! Thank you, Jensy!

TripAdvisor users rated this property 5 out of 5

Beautiful, clean hotel with friendly staff.

Jacqueline W (United Kingdom) on Jun 29, 2024

Beautiful hotel and grounds which were very clean. we were in a standard junior suite. Rooms cleaned daily. Plenty of clean towels. But you must leave your towels in bath. If you fold them up they think you don’t want clean ones. It’s in their Eco policy. Quite like a lot of hotels now. You room key is in your wrist band so you can’t loose it. We found the staff exceptionally friendly, but we do always try some local language where ever we travel and I think they appreciate that. Even if it’s just Good morning , Hello, please & Thank you… rude not to really! Spanish is the language and most visitors are from USA or South America. Who all seemed very friendly too. Plenty of food and drink choices All day. Buffet, pizzas, toasted sandwiches & also creperie & smoothie hut in beach. Beautiful clean white sandy beach, we snoozed under palm trees and kayaked in calm shallow sea that goes out for literally miles . We never got to the deep but! There is an area of the beach with a floating barrier to prevent seaweed. But there is a gap to leave it or just climb over. It’s not tall. Past this there is a sand bank path out . the rest does have seagrass growing in it. Water is crystal clear. You can see the fish easily. There are activities IF you want to join in. Yoga, aquacise inAM Gets abit more lively by 3pm if you like competitions. We went for quiet time by sea in afternoon. Plenty of food choices for dinner and different restaurants. Book up quickly when you arrive though. We went to steak house.(they do a veggie burger too) Evening entertainment wasn’t that great tbh. But there is Tabke tennis and games room. & casino. June is rainy season But it only rained for 15minutes a day. Usually in afternoon. But it absolutely chucks it down. NB. There is an umbrella in the wardrobe. Which we only found on our last day!! Shops take card only. But if you want to use cash you have to pay at reception. Which is always busy. Everything is priced in $ No one wanted Pesos. Shops are expensive. Had a fantastic time. Would definitely recommend .

TripAdvisor users rated this property 1 out of 5

Unhappy

jords123 (Coventry, United Kingdom) on Jun 27, 2024

Most Staff very unfriendly, rude, don’t want to serve you, very slow. Mainly the women. Rooms (in privilege) don’t get cleaned (bed changed at the most. Constantly having to ring for towels pillows etc. dirty damp. Unprofessional for the star it’s meant to be. SEA is not blue ( Caribbean ) there’s pockets of a trail blue sea. Again staff just do not want to help you, laughing together (clearly at guests) seem to serve the Spanish over any other guests. Reception unhelpful in all ways. Most areas on the beach / pool messy not cleaned night before. Timings on everything are not what it says in their site. Long waiting times For £1.800 very, extremely disappointed in over all. Not helpful hotel in anyway. Over all staff make your staff very uncomfortable !!! Would not advise to visit !

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