Hyatt Ziva Cap Cana reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 4.9
  • Location 4.9
  • Rooms 4.8
  • Service 4.9
  • Value 4.7

7565 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great Family Vacation

nathaniel d on Oct 13, 2026

Wonderful family vacation. Food and property were great, but what set the place apart was the staff and amount of activities for the kids. I’ll probably misspell a couple names, but from the time we got dropped off the staff seemed genuinely interested in making the trip great. Rondolfo was our bellman and could not have been any friendlier. The women at the coffee bar were the best and kept me caffeinated all weekend. Raibel was always keeping us informed of various things to do, which was appreciated. Marianny and her team at kids club were great with our son and Christopher at Club pool was a solid bartender. Honestly, all of our interactions with the staff were positive which is rare these days. Three cheers.

TripAdvisor users rated this property 5 out of 5

Amazing

Christina G on Oct 12, 2026

This was the best Family all-Inclusive I have been to. The staff were beyond attentive and friendly! The kids club activities and water park for perfect for my 3 and 5 yo daughters. The Blind butcher is worth every penny!!! We would return to this resort in the future!

TripAdvisor users rated this property 5 out of 5

Entertainment!

442keelanf (Memphis, Tennessee) on Oct 11, 2026

Eugene in the entertainment department did an awesome job working with our group this week. We brought a group of 160 people and he ensured the group always had activities they enjoyed. He is a great dj too!

TripAdvisor users rated this property 5 out of 5

Incredible

Rhea D on Oct 11, 2026

Everything is immaculately maintained and the food is amazing. Staff is incredibly responsive, friendly and will go above and beyond

TripAdvisor users rated this property 5 out of 5

Amazing staff and entertainment team made for a great family stay!

L5840EPalisonw on Oct 10, 2026

We had a fantastic family vacation at Hyatt Ziva Cap Cana! A huge shout-out to Raibel and Chael on the entertainment team. They made everything so much fun, from water aerobics and water spinning to cornhole tournaments and chess. They brought great energy and made the activities enjoyable for the whole family. The cocktail classes for adults were super fun too. The evening entertainment shows were also always a great end to the day! Wander at the pool bar made the best drinks, from strawberry daiquiris and mocktails to mojitos for the adults. And really all the bartenders deserve a shoutout! The staff really made our vacation extra special. We had a wonderful time and would definitely recommend this resort to families!

View All