TripAdvisor Traveler Rating

We spent 7 nights at the Elegance Club, we had a beautiful room, patio with steps straight into the pool, sun beds and a cabana. We also had a view of the beach and a bar at the end of our pool where we were looked after for the week by the great team there Maxima, Angelina and Santa at club c. Our butler Dario ensured we knew what was happening each day, booked restaurants for us and checked in each day to ensure we had everything for our holiday. We ate in all of the restaurants our favourite was 9 doors the food cooked in front of us was amazing. Breakfast was excellent everywhere with great choice, some food was not always hot but the fruit and puddings were very good. The gym was small but good, the tennis and pickle ball courts were in need of an upgrade but as our playing standard was not great it was fine. There was entertainment through the day and evening but also plenty of quiet spaces if you didn’t want to get involved. Plenty of water sports on the beach. We went on a couple of trips during our stay, we went sailing on a catamaran and on an ATV ride which was great fun but very muddy if you want to do it come with old clothes you don’t mind getting ruined with the mud!! All of the staff were friendly and helpful and made our stay very enjoyable. German in the Elle Club was really helpful during our stay giving us towels each day and booking activities.

This was a repeat trip to Majestic Elegance. What began as a once-yearly break from Chicago Winter has become 2-3 times each year. Staff is engaging and helpful, the facilities are extensive, the grounds are immaculately maintained. Since the buildings are spread out over a large footprint guests never feel crowded. In recent visits we have opted for the Elegance Club, their Adults Only section. This comes with perks such as a Concierge Lounge where guests can hang out and enjoy snacks and drinks in a quiet setting with phenomenal views of the beach and water. The other perks include Club only pools/bars and Club guests are assigned a "Butler" to facilitate settling in, making dinner reservations, and getting your bags back to the Main Lobby when it is time to go home. Our Butler for our past 3 trips has been Guzman - by our request since that first time. Beginning with that first visit, he has been personable and engaging and has resolved any glitches that have arisen. His English is fluent and certainly far better than our Dominican Spanish. On our most recent visit Guzman was able to arrange a private dinner on the beach for our last evening. It was a highlight.

Tenth trip to Majestic Elegance and we wouldn't pick anywhere else. The staff here makes us feel like we are home. Our favorite Ishmael at the pool bar along with his team Wallium, Viktor, and Alejandro. Felix at the beach bar, Anna Marie at the Plaza bar ,Rosa at the lobby bar. Our friend Fransisco at the Italian restaurant who went above and beyond to make our dinner extra special! And of course our wonderful butler Olbis who takes very good care of us all week long. These are just a few of the wonderful hard working staff at this resort and the reason we come back time after time.

Erik bartender is the best bartender at the Majestic elegance He is very attentive and very kind and making the whole experience incredible

Jordy, Salomon, Adelio, Robert, Layder, Angel such an amazing staff & service. Everyone was so helpful and always made sure we had everything we needed. Such a beautiful resort would totally recommend.