Majestic Elegance Punta Cana reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

25745 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Beautiful, fun, clean

Venture53583720676 on Mar 02, 2024

This is a beautiful resort. It's clean & so pretty. The thing that makes this place so special though is the staff. Our butler, Arling, is the absolute best. He is a wonderful person. He is professional, friendly, helpful, kind and just the nicest person ever. He was also very informative on Dominican history & culture when we asked about things. Fennis, Adelio and Francisca at the pool bar were great as well. Very friendly & fun! Reyson at the steakhouse bar is absolutely amazing at his craft. Very professional, talented & sociable. Everyone at Flavors buffet is terrific. They make you feel like family. I feel like there's some party parts of the resort & some relaxing parts and you can just choose which parts you want to hang out in. I love this resort & would recommend it to anyone. This was my second time staying here. I was blown away both times. I hope to get back again someday to see my friend, Arling!

TripAdvisor users rated this property 2 out of 5

Poor family reunion at Majestic Elegance Punta Cana.

Pete K on Mar 02, 2024

Food is tasteless…..well below average. Chefs are not real chefs. They don’t know how to season, very bland. Resort does not allow food being taken out of the restaurants……food is only served in indoor areas (restaurants and buffet restaurants). No outdoor, pool, or beach food service. Food is forbidden outside the dining area. Fresh juice is watered down….diluted juice and taste. Booze is watered down. No coffee pub. There is nowhere to get a coffee early in the morning…..unless you are ok with the in room coffee maker. Room is very damp from not using a/c when guests are not booked. Even after the room is cooled down, the bed and pillows are damp….very uncomfortable feeling. Musty smell in the room, and there was mild growing behind the sink. Poor cleaning. Staff only cleans what is in direct site This is my 4th all inclusive in Punta Cana, but my first time at Majestic Resort. Very little staff understands English compared to other resorts in Punta Cana. Hard to communicate with staff. No one understands each other. They are not very accommodating to large groups. We were a group of 15, and they couldn’t even accommodate us in the buffet restaurant. They will split you up into separate tables just so they don’t have to open up another section in the seating area. Dominican 5 stars is equivalent to 2.5 stars in North America. Overrated resort. Don’t be fooled.

TripAdvisor users rated this property 5 out of 5

Amazing resort!!

Elizabeth L (Welland, Canada) on Mar 02, 2024

The resort was amazing. Our butler Diego was always there checking in and making sure we had a great experience. We thoroughly enjoyed the lobby bar spending many nights with Roberto and Miguel. They made each night fin. The food in the restaurants was so delicious. We enjoyed the buffet each morning and then enjoyed a specialty dinner at night. My son’s wedding was so beautiful it will be remembered with love for a long time. Thank you for making his and his new brides wedding day spectacular!! We will be back!!

TripAdvisor users rated this property 4 out of 5

Awesome resort with many great amenities.

mikecF7911DR on Mar 01, 2024

The Majestic Elegance was beautiful. Our room was a Junior suite and had every amenity we could imagine. Our butler Arling was extremely attentive and went over and above to make our stay amazing. We celebrated both our Anniversary and my wife’s birthday while there, and for both occasions he decorated our room with balloons and champagne! We don’t know what kind of stay we would have had if not for the thoughtfulness of Arling. We would definitely return to this wonderful resort. We enjoyed all the dining options but the Japanese restaurant was our favourite.

TripAdvisor users rated this property 5 out of 5

Great time

jrogulski (Uncasville, Connecticut) on Mar 01, 2024

Food is good, accommodations are good. Plenty of variety in beach activities and pool. The staff is what makes it. Ana Maria, Yennifer, Glenny and Santos really go above and beyond. Rooms are well done. Could do without the step in the room but we move a garbage can there so we don’t trip. Definitely will come back

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