Majestic Elegance Punta Cana reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

23538 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great time

Maria Y on Feb 04, 2023

Antonio was great! Really recommend the resort as a relaxing trip. We were a family of 5 with a range of ages and had no issues. Lots of food options and many amazing people working together to put together an amazing experience for their guests. We had a great time

TripAdvisor users rated this property 5 out of 5

amazing trip!

Dayana B (New York City, New York) on Feb 04, 2023

Amazing hotel! got to book the club so you can enjoy a kid-free area with comfy cabana beds. Maxima at the club beach bar makes the best drinks and is so nice! Guzman was our butler and he was on top of it, always answered my questions and overall was just great! We enjoyed the japanese and italian restaurants the best- gentlemen make sure to pack some pants since 2 of the restaurants require it. This was my 3rd time and majestic and I cant wait to go next year.

TripAdvisor users rated this property 5 out of 5

Birthday trip!

chrissynj431 on Feb 04, 2023

This was the perfect getaway! The resort was beautiful, clean, and provided plenty to do. Many choices for dining options (steakhouse was the best!), entertainment (casino, nightclub, nightly shows), relaxing spa, and the people were incredibly helpful and friendly. The absolute best person we met was our butler, Diego P. He made sure everything was perfect. He even surprised me with birthday balloons and champagne. He checked in with us daily, chatted with us, and was truly a great help in making sure this trip was everything we wanted. We stayed in the adults only section, but will definitely be returning with the kids in a few months!

TripAdvisor users rated this property 5 out of 5

Good place, great people, amazing staff!!!

Kevin M on Feb 04, 2023

Too many staff members to thank for our wonderful stay, everyone was so friendly and appreciative for us just being there. Restaurants were all great, our favorite Sea and See for lunch and breakfast.... Pizza was great, ouch for my friends hand cutting the pizza. Stanley tracked down a bottle of vodka for me. Jesus, Heidy, Juan...entertainment staff all excellent. Yaqui....thank you all!!!!

TripAdvisor users rated this property 4 out of 5

Wonderful views and great people.

Jackie K (Marion Bridge, Canada) on Feb 04, 2023

The Elegance is one of the nicer resorts on the Bavaro coast. We stayed in the Elegance Club Junior Suites ocean view. The view was excellent, the rooms were large and well-appointed. Our concierge Molye Gabriel, very genial and knowledgeable, ensured our stay was enjoyable. Managing to decorate my room for my birthday without my knowledge. When Molye was on days off he passed us on to Erik. Erik with many guests to attend to, still found time to squeeze us in. The pool was larger than expected with many activities. The bar was ably served by Anyelina, Maxima, Santa and others. The pool was well served by Eriol (who is now a concierge!!) Eric and Nario. They were overseen by Jose Maria Gutierez. It was close the the See & Sea restaurant for breakfast or lunch. We were further than anticipated for the main lobbies, however, the walk was worth it. The main buffet started serving breakfast at 7am as well as La Bottacia (Italian restaurant). We tried all the restaurants at least once. Was not ready for my food to look back at me in a couple of places (See & Sea evening) and La Bottacia. Favourite restaurants were La Bottacia and Asadito (steakhouse). The hostesses were FANTASTIC! Rafaela and Arisleydi always go out of their way to make you feel part of the family. Others in the restaurants were Estefani, Rosemary and so many more. The menus were interesting in that in a couple of cases the descriptions were more of a guideline to what should appear on your plate. But the food, 98% of the time, was superb and close to perfection. Love your pasta? Then La Bottacia! Love your meat and potatoes? Then Asadito is the perfect choice. What I truly like about these two restaurants was if your order was not satisfactory, made you a fresh one. In the main reception area the person to look after your luggage - Elvis. Yes you read that correctly! Elvis is kind, patient and knowledgeable.

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