Majestic Elegance Punta Cana reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

24996 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Service, Service and Service!!

Anthony G on Sep 21, 2023

Another year at the Majestic Elegance! We find ourselves returning here year after year and that is because of the excellence service that this place offers. I seriously cannot say enough about the crew here and the professionalism of the people here. Everyone truly goes above and beyond for you here. You’ve got to see the people of Club C: Maxima, Rosa, Angelina and Santa: They are not only extremely entertaining, but are very talented bartenders and are true professionals at their crafts. We also have Marilania who is fairly new to the crew but is very friendly and took care of us as well throughout our entire stay. If you guys need a Butler, although there’s many good choices Dario is just amazing and strives everyday to make sure our stay is as enjoyable as possible. Also, if you go down to the Sea and see, ask for Mirugia! She’s a hard worker and a great server and someone who goes above and beyond for us. I also want to thank Jose Maria Gutierrez for the many years of great service and making sure our needs are met! Just an amazing place, if you’re looking for a fantastic stay in Punta Cana, look no further. Food and Drinks are also amazing! I can’t thank the crew at the Majestic Elegance enough for taking care of us. It truly is a second home and the true star of the Carribean. No exaggeration, best Resort in Punta Cana, hands down!

TripAdvisor users rated this property 5 out of 5

Excellent resort

Cindysapino on Sep 05, 2023

The Elegance is truly Magical! It was our 10 th trip there and we just booked for January. The people that work so hard and are so friendly makes this resort stand out ! The Management with Jose Maria and Marta are top notch . Some of our favorites that we consider our Dominican family are Maxima, Angelina and Santa at the Elle club pool bar, Layder at the main pool, and Manuel , Miguel, and Robert at main lower lobby bar. Our favorite hard working server for breakfast and the steakhouse is Santiago Ell Diestro. Our trips wouldn’t be as special if it wasn’t for our Butler Santiago Encarnation. We enjoy all the restaurants and the nightly shows . The beach is beautiful and there are plenty of Bali Beds and chairs . The drinks are very good . This resort does everything to make you feel welcome and at home . The rooms are very clean and the resort is so lush and tropical and very safe . I can’t recommend the Elegance enough!

TripAdvisor users rated this property 4 out of 5

Returning visitors

unclejeffy (Chicago, Illinois) on Sep 04, 2023

A little hectic at 1st. We are returning customers and when we asked for a different room as our room had a broken safe, sheets missing from bed and we overlooked an alley and got dirty looks for asking for something better

TripAdvisor users rated this property 5 out of 5

Love love love

rodriguezelizabe2023 on Sep 04, 2023

Loved everything about it! Staff was like family, food was always available, beaches on the resorts were beautiful, and we were always having fun or doing something. The animation team does a great job of hosting events!

TripAdvisor users rated this property 5 out of 5

Great Beach, Pool, Food, and Staff. Excellent Vacation!

Blaine B on Sep 02, 2023

I stayed for a week in the adults exclusive section. The rooms were top very spacious and the amenities were nice and comfortable for our stay. I loved the adults pool, it was spacious and the cabanas were comfortable and perfect for the hot sun. Also, the spaces available on the beach were numerous and I never had to worry about trying to grab a chair or cabana early as they were always available. I had the chance to interact a lot with the staff and the personal service by Maxima, Santa, Anyelina, and Laider at the Sea Bar was top class. Everyday they were attentive, fun, and made great drinks! Also, the executive lounge by the pool had great snacks and I was always well received and helped by Yolianni. The on-site restaurants were excellent, we went to all of them and did dinner at different times but never had a problem with wait times or food service. I was sad to leave but am already planning to go back someday. I cannot say enough positive things about my stay, it was one of the most pleasant vacations I have had in quite awhile!

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