Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort
Punta Cana 5.0
Overview
Combining beautiful architectural design with impeccable service and lavish accommodations, this all-inclusive adult only resort is a property like no other.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Colonial section
- Maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Jetted tub
- Seating area
- 24 hour room service ($)
- Mini-bar stocked daily
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- The Castle building
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Living room
- Seating area
- 24 hour room service ($)
- Mini-bar stocked daily
VIP services:
- Butler Service
- Bottle of champagne upon arrival
- Shoe shining
- Luggage package and unpacking service
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- The Castle building
- Maximum 2 adults
- No more than 2 guests in the room
- Living room
- Seating area
- 24 hour room service ($)
- Mini-bar stocked daily
- Butler Service
- Bottle of champagne upon arrival
- Shoe shining
- Luggage package and unpacking service
- 2 queen beds
- Garden view
- 2 queen beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Balcony
- Seating area
- 24 hour room service ($)
- Mini-bar stocked daily
- 1 king bed
- Ocean view
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Living room
- Private balcony with jetted tub
- 24 hour room service ($)
- Mini-bar stocked daily
- 1 king bed
- Garden view
- 1 king bed
- Garden view
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- Butler service
- Jetted tub
- Living room
- Furnished terrace with direct access to a unique salt-water pool
- 24 hour room service ($)
- Mini-bar stocked daily
VIP services:
- Butler Service
- Bottle of champagne upon arrival
- Shoe shining
- Luggage package and unpacking service
Amenities
- Adults only
- Sanctuary Town - Foodie-friendly town is home to nine stylish venues - most of which are included for resort guests - consisting of bars, restaurants and areas for live entertainment. Open to the public (including families with children).
Type | Amenities | |
---|---|---|
Love Bar | Bar, Lobby bar | |
Freshco Bar | Bar, Swim-up bar | |
Ocean Club & Bar | Bar, Lounge | |
PM Pub Disco | Nightclub | Dance floor |
Beach Bar | Bar, Beach bar |
Check-out time: 12 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Blue Marlin | À la carte | Seafood | Dinner, Lunch | |
Casabella | Buffet | International | Breakfast, Lunch | |
Wok | À la carte | Teppanyaki | Dinner | Reservations required |
The Steakhouse | À la carte | Grill/steak house | Dinner | |
Capriccio | À la carte | Italian | Dinner | Reservations required |
La Yola Snack Grill | Snack bar | International | ||
Sanctuary Town (located across the lobby) | This Foodie-friendly town is home to nine stylish venues - most of which are included for resort guests - consisting of bars, restaurants, food trucks and areas for live entertainment. Open to the public (including families with children). |
- Suites: 324
- Fitness centre: on site
- Spa: on site ($)
- Water circuit available ($)
- Yoga
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Outdoor pools: 5
- Saltwater pools: 1
Other sports
- Bicycles: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Meeting facilities available ($)
- Tour desk available ($)
- Wedding facilities available ($)
Overview
Exterior
Overview
Overview
Exterior
Entrance
Entrance
Beach
Beach
Beach
Beach Wedding
Pool
Pool
Pool
Pool
Pool
Fitness Centre
Lobby
Spa
Ballroom
Blue Marlin Restaurant
Blue Marlin Wedding
Capriccio Restaurant
Casa Bella Restaurant
Patio
Coffee Shop
Frescho Bar
Love Bar
Nightclub
The Steakhouse
Wok
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Beautiful Hotel
ANDREANADERRHODES on Dec 07, 2024
Great hospitality Beautiful architecture and amenities! Spa treatments are top and overall it was a great experience
Please don’t make my mistake and let the luxury branding fool you
Candace S (Minneapolis, Minnesota) on Dec 06, 2024
Overview: I attended a conference at this property and failed to check reviews beforehand. I hope my experience helps others avoid the challenges I faced. Positives: The property is beautiful and conveniently close to the airport. The welcome beverage was a nice touch, especially as check-in took some time—add rum. Some newer rooms, particularly in the villa and castle areas, are stunning. My experience: Rooms: The initial rooms I was shown (3000 building and the reception building) were disappointing: old, poorly maintained, and had a musty/mildew odor suggestive of potential mold. This was concerning given my health situation. Staff framed my concerns as personal preferences of not liking the room rather than addressing the health or quality issues. Their solution was to spray air freshener—did not mask the mold/mildew and made it difficult to breathe. Customer Service: I had to pay an additional $100 per night to move to a room where I could breathe comfortably, even as an Elite member. While the new room was an improvement (not everything worked), it only had double beds and fell short of the luxury experience I had expected. Spa: The spa was beautiful but underwhelming. Check-in was confusing, my appointment was delayed by an hour, and the treatment itself was average. The foot massage and facial enhancements were not worth the cost—avoid. The hot stone enhancement was nice. Food: Food at the property was just average. I did like the fried chicken on the beach. While it’s all-inclusive, it lacked the quality one might expect at this price point. Food enthusiasts should adjust expectations or look elsewhere. Final Thoughts: I would not choose to stay here again for a vacation at any price point. The experience felt more like a 3-star property. If you plan to visit, I strongly recommend calling ahead to secure a newer room and managing expectations regarding dining and spa services. Some staff were delightful, though others seemed less enthusiastic about their roles.
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