TripAdvisor Traveler Rating

The place is old, the rooms aren't maintained well, terrible is an understatement. We had to change rooms 4 times because something was either broken or there wasn't enough beds and even the room we had there only had one shower head working with only cold water. The beach didn't have much umbrellas so we were scrambling to find some sort of shade, there was also no music so if you're looking to relax at the beach then you'll like it, but, one thing I didn't like at the beach were the staff trying to sell me smoke every second. The staff also didn't speak good English or they didn't speak English at all. The pool was managed well, they had umbrellas and music going on. It's true they had Wifi all around the resort but it was very difficult to connect to or it was very slow. The resort wasn't too crowded but crowded enough that it doesn't feel deserted. If you're looking for a crowd I recommend the pool but if you're looking to relax with less people, I recommend the beach. The food was decent, and healthy not amazing but it was good. You have to serve yourself water, drinks, wine, soda but personally I think that's pretty handy. There wasn't many mosquitoes compared to other resorts I've been too in Punta Cana, so that was a nice change. Personally I don't think it's worth the money, mainly because of the rooms and the service wasn't great.

Location 5???Atmosphere 5???Room 3???value 4 ???Amenities 5???Food 5???

Overall, it was acceptable good times with good friends. Pros: Staff were very kind when approached Beaches were very nice and hotel was very close to the ocean. Travelers were in good spirets and fun to talk to. Cons: No Air conditioning even after we change to a better room. No drinks supplied in the rooms except water. No coffee machine in room and the coffee available the was far away and horrible. Even though they say Internet throughout the resort there was not internet in rooms. Service was nonexistent unless you pushed for it. No drink service by the pool. Hotel wasn't the cleanest and was outdated. ...

Location was beautiful, grounds and the beach, However the beach was very corroded at this resort and there was barely any shaded areas you could lounge at. Pool was large as pictured but there is no landscaping around the pools but by the surrounding buildings. The pictures shown are not accurate as the buildings on the right where food is served is extremely run down, white roofs with what looks like mold. The staff were unfriendly, unhelpful and un approachable. The bartenders at the one restaurant, sports bar and lobby bar were always very helpful, funny as well as friendly (Rosa was at the lobby bar). NO COFFEE IN ROOMS, buffet coffee was gross Communication was also not there, we had to find and carry our own luggage half way across the property up stairs to second level. We were not informed or shown where spa, gym or any water sports were located as they were not directly on the main property. Shops on site were only in US$ and more expensive than any stores I have seen both in Canada and the US. There were only a couple of days that had music or any good entertainment and Casino or shops were no way in walking distance. 10 Days was a little long for this resort and definitely not worth the money, this is the first all inclusive that only supplied a limited drink menu and almost 100% self serve resort. rooms were ok but most have items like a blow dryer or hot water that do not work, no TP Holders in the rooms I saw and cord for blow-dryer in my room had a false eyelash attached. Sheets and towels were not changed. beds were made but sheets were just re-used, I had requested new bedspreads as they were dirty, they were never changed.

We were 8 people and we had a great time. Yes, the resort is dated, and does require some updating etc. but, overall it was a nice size resort, clean. The grounds were lush and well manicured, the beach area can be a little crowded, but, no big deal, however, if you like walking the beach you can walk for miles. The staff was great, especially Luigi, he works at all the different bars. Richardo works the lobby bar in the evening. Rosa works the lobby bar in the daytime and Pedro, who works at the Calypso during the day, were all wonderful and very friendly. Francesca was our house keeper, she was friendly and did a great job cleaning the room. The food was very good, never had a bad meal, lots of options. The buffet they had roasted pig, deep fried turkeys at the carve station on certain nights. Stir fry and pasta stations every night. in the mornings, they have an omelette and egg station and lots of other breakfast options. There is also a snack bar during the day behind the Calypso Bar, options were, roasted chicken (very tasty must try), pizza, french fries, burgers and hot dogs. They also have self-serve wine and beer stations at the buffet :) The A la carte restaurants were good, they have International, Italian and Mexican. on a rotational bases. If you are looking for a nice little size resort with good food this is a great little place, 30 minutes from the airport, but if you are looking for a 4-5 Star look elsewhere, this is a solid 3 Star at a good price point, we wouldn't hesitate to go back.