TripAdvisor Traveler Rating

The worst hotel ever! 1) The staff is terrible, sullen, unsmiling, and unprofessional. 2) The rooms are terrible, it feels like Columbus brought the furniture and it's still in the room. There's no internet. We asked for another room, it's like being in a prison, the beds are nailed to the wall. The closet is terrible. There's no iron in the room. We also asked to change rooms, which seemed fine, but the air conditioning hasn't worked for 4 days. We asked for it to be fixed every day, no one came. We asked again, a repairman came, switched the settings, but nothing was fixed. The air conditioning still doesn't work. The safe is very, very old. The water in the shower is intermittent. If you manage to come back from the beach early, at 4 o'clock, you can still take a shower, but if it's later, it's a disaster. The water is sometimes hot, sometimes boiling, sometimes cold, it's impossible to regulate, and then it completely disappears. 4) The animators are terrible, no music, nothing at the pool. 5) The beach is terrible, there's almost no beach, no one cleans up the seaweed. The showers at the pool are almost broken. 6) The food in the cafeteria is terrible, there's nothing to eat for three days. chicken and a couple of salads. The beef is undercooked, you can chew for a very long time. The staff in the cafeteria is terrible. The next day I wanted this vacation in this hotel to end as quickly as possible. In the end, I will say that do not go to this hotel under any circumstances. I personally would not come here even for free.

Location: far from everything Rooms: Very poor condition, we were in 2 different rooms, the ceiling leaked in both. Reported the problem, moved us the first time and did nothing the second. Lots of construction going on, banging on the walls and the floor above starting around 8am everyday. Great for workers not great for having a sleep in while on holiday. Noise: Aside from the constant banging there is a lot of shouting by workers and guests. The music at the "disco" is quite loud and goes on until the early hours of the morning. Staff: Seem generally unhappy, not all but most. Pool: Pool is nice with a lot of chairs. Beach: Beach is on the small side and covered in smelly seaweed. The he seaweed was not removed from the beach which means having to walk in it, unpleasant smells and a lot of biting bugs. Food: Nothing stands out, overall the food is very very average. Drinks: Are okay bring your own cup, the provided glasses are quite small. Overall Value: The value is not good. Spend a little more and stay someplace else.

We returned to Vik Arena Blanca again this year for a totally relaxing 48th Wedding Anniversary, Oct 14th through 22nd, 2025. Our best friends joined us this year and they were so glad for the experience. Our friends are still active with their business and do not get many opportunities to take a week off to relax and recharge, but the Vik provided just that. The size of this resort is ideal for us due to mobility issues. This was our 3rd consecutive visit and we already booked our 49th Anniversary for October 2026. We enjoyed delicious meals daily with the buffet offering a great variety and all cuisines. The snack area serves great pizza, burgers, chicken and fries. We like various sprinkle seasonings on our pizza and plan to pack them next time. We especially enjoyed the new Mexican Restaurant that serves all your great specialties. Our friends found the buffet breakfast awesome. The fresh eggs and omelets were superb along with a vast other selections. We really do not know what else they can offer because they think of everything. The only minor Specialty Restaurant complaint I have was the steak with chimichurri was a little tough, which was better on prior visits. The domestic beers and mixed drinks were adequate for us. The renovated pool areas are beautiful and the constant maintenance and improvements were apparent. We thank the management and staff for a great vacation memory and look forward to returning with our friends in Oct 2026. The Vik offers an excellent affordable and relaxing vacation experience.

No one speaks English, they’re rude to non Spanish speaking customers, room is dated and never cooled down, food at buffet is nasty, pool is pretty, entertainment at pool is lame, beach is SMALL, “snacks” at the sports bar were hot chocolate and soup! When I booked the room the reviews were pretty good. A week or so before my trip they were horrible but it was too late! Please go to a nicer resort!

This was one of the worst hotels I have ever stayed at. We walked in and I nearly panicked that the photos online were very deceitful. The rooms and bathrooms are NOT as pictured online. They are gross. Mold in the bathroom, bed like concrete. Horrible. We requested a different room which was a very slight improvement in the bed only. We booked at the RIU for the rest of the trip, another $1022. Do NOT waste your money. I will say the pool looked nice but we only saw at night. We were out of there by 6am.