All inclusive

Dreams Riviera Cancun Resort & Spa

Riviera Maya 5.0

Overview

Dreams® Riviera Cancun is surrounded by glistening pools, lush tropical gardens and a palm-studded beach. The world’s second largest barrier reef lays just offshore from this AAA Four Diamond resort with underground rivers and caves, perfect for a day of scuba diving. Explore the region’s mysterious Mayan past at developed sites and unexcavated ruins.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

486

Rooms

Premium Deluxe Tropical and Garden View
  • 1 king bed, or 2 double beds
  • Garden and tropical views
  • No more than 4 guests in the room
Premium Deluxe Tropical and Garden View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace

Premium Deluxe Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Premium Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace

Premium Deluxe with Plunge Pool
  • 1 king bed, or 2 double beds
  • Garden or Pool View
  • No more than 4 guests in the room
Premium Deluxe with Plunge Pool
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace

Preferred Club Ocean View
443 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Preferred Club Ocean View
443 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace
Additional details

All Preferred Club suites offer the following additional amenities and services:
• Personalized check-in and check-out
• Special concierge service
• Preferred status and amenities
• Preferred Club suites in premium locations
• Upgraded mini-bar
• Upgraded bath amenities
• Pillow menu
• Complimentary newspaper in-suite every day (English or Spanish)
• Private Preferred Club Lounge
• Daily continental breakfast service
• Afternoon hot and cold hors d’oeuvres
• Exquisite desserts and fine liquors
• Complimentary computer access
• Exclusive dining privileges
• Daily à la carte breakfast in Seaside Grill restaurant
• Exclusive spa privileges
• Complimentary access to hydrotherapy circuit at the Dreams Spa by Pevonia® (one day per stay)
• Private Preferred Club beach area
• Beachside waiter service
• Bali beds available (additional costs apply)

Preferred Club Ocean View and Pool Front
560 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Preferred Club Ocean View and Pool Front
560 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace
Additional details

All Preferred Club suites offer the following additional amenities and services:
• Personalized check-in and check-out
• Special concierge service
• Preferred status and amenities
• Preferred Club suites in premium locations
• Upgraded mini-bar
• Upgraded bath amenities
• Pillow menu
• Complimentary newspaper in-suite every day (English or Spanish)
• Private Preferred Club Lounge
• Daily continental breakfast service
• Afternoon hot and cold hors d’oeuvres
• Exquisite desserts and fine liquors
• Complimentary computer access
• Exclusive dining privileges
• Daily à la carte breakfast in Seaside Grill restaurant
• Exclusive spa privileges
• Complimentary access to hydrotherapy circuit at the Dreams Spa by Pevonia® (one day per stay)
• Private Preferred Club beach area
• Beachside waiter service
• Bali beds available (additional costs apply)

Premium Deluxe
452 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Premium Deluxe
452 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace

Amenities


Location

Address
Carretera Chetumal, Puerto Juarez, Riviera Maya, 77580, Mexico
28 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Very relaxing and enjoyable!

GrandTour62485985384 on Sep 09, 2024

I am writing this review, not only to give proper credit where it is due, but in response to all the negative comments that seem inappropriate and underserved. My Wife and I just returned home from a five day stay at this facility. Not only did we enjoy our stay, we cannot wait to go back for another visit. From the time Amstar dropped us off at the front door, until the morning we received our exit card, we were met with the friendliest staff, all of which bent over backward to ensure our stay was pleasurable. I wish I could remember all the names, but there were just too many to keep up with. The food at the many restaurants was delicious and fresh. We never had to wait in line for a table. Each evening we were taken to our table immediately. Breakfast was usually in the International buffet where there was more than enough great items to choose from. I rarely ate lunch because it was so filling. We never ran out of drinks or ice while sitting pool side. The staff was all over it. They made us feel right at home. All of the pools were beyond clean. We especially enjoyed the infinity pool which gave us a spectacular view of the beach and ocean while we basked in the sun. Our room was outstanding. One of the most comfortable beds I`ve slept in while away from home. We opted for the nightly turndown service, which I would highly recommend. So nice to walk into the room after dinner with the scent of lavender wafting the air. I took advantage of the balcony hot tub each evening. Such a nice way to unwind after a hot day with its cool water and exceptional view of the ocean. I would recommend opting for the Preferred Club if you can. Check-in was private and quick. We were given very thorough information about the resort and its offerings. Each day we took advantage of the Preferred Club snacks and private bar. We chose to spend our time here in September on purpose. It was nice having the place mostly to adults. The only children there were ones who were not yet school age, and there was VERY few of them. The resort was also not at full capacity. I would say probably 60-70 percent. I`ve ready so many complaints about all the weddings. Again, don`t go in the Summer months if you think this will be an issue for you and your family. There was literally one (1) wedding the whole week we were there, and it was very small. The wedding party didn`t create a single issue as others have complained about. All in all we had a very good experience here and cannot wait to return.

TripAdvisor users rated this property 5 out of 5

Magical

Madeline V on Sep 09, 2024

The staff were amazing, pleasant, happy and helpful. The resort and its amenities were very clean and inviting. The food selection was great. My daughter's wedding there was her dream come true felt like Paradise. I highly recommend and will definitely go back

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