All inclusive

Dreams Riviera Cancun Resort & Spa

Riviera Maya 5.0

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Overview

Dreams Riviera Cancun is surrounded by glistening pools, lush tropical gardens and a palm-studded beach. The world’s second largest barrier reef lays just offshore from this AAA Four Diamond resort with underground rivers and caves, perfect for a day of scuba diving. Enjoy complimentary green fees at a championship golf course nearby and explore the region’s mysterious Mayan past at developed sites and unexcavated ruins.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

486

Rooms

Premium Deluxe Tropical and Garden View
  • 1 king bed, or 2 double beds
  • Garden and tropical views
  • No more than 4 guests in the room
Premium Deluxe Tropical and Garden View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace

Premium Deluxe Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Premium Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace

Premium Deluxe with Plunge Pool
  • 1 king bed, or 2 double beds
  • Garden or Pool View
  • No more than 4 guests in the room
Premium Deluxe with Plunge Pool
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace

Preferred Club Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Preferred Club Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace
Additional details

All Preferred Club suites offer the following additional amenities and services:
• Personalized check-in and check-out
• Special concierge service
• Preferred status and amenities
• Preferred Club suites in premium locations
• Upgraded mini-bar
• Upgraded bath amenities
• Pillow menu
• Complimentary newspaper in-suite every day (English or Spanish)
• Private Preferred Club Lounge
• Daily continental breakfast service
• Afternoon hot and cold hors d’oeuvres
• Exquisite desserts and fine liquors
• Complimentary computer access
• Exclusive dining privileges
• Daily à la carte breakfast in Seaside Grill restaurant
• Exclusive spa privileges
• Complimentary access to hydrotherapy circuit at the Dreams Spa by Pevonia® (one day per stay)
• Private Preferred Club beach area
• Beachside waiter service
• Bali beds available (additional costs apply)

Preferred Club Ocean View and Pool Front
560 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Preferred Club Ocean View and Pool Front
560 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Twice daily housekeeping
  • Balcony or terrace
Additional details

All Preferred Club suites offer the following additional amenities and services:
• Personalized check-in and check-out
• Special concierge service
• Preferred status and amenities
• Preferred Club suites in premium locations
• Upgraded mini-bar
• Upgraded bath amenities
• Pillow menu
• Complimentary newspaper in-suite every day (English or Spanish)
• Private Preferred Club Lounge
• Daily continental breakfast service
• Afternoon hot and cold hors d’oeuvres
• Exquisite desserts and fine liquors
• Complimentary computer access
• Exclusive dining privileges
• Daily à la carte breakfast in Seaside Grill restaurant
• Exclusive spa privileges
• Complimentary access to hydrotherapy circuit at the Dreams Spa by Pevonia® (one day per stay)
• Private Preferred Club beach area
• Beachside waiter service
• Bali beds available (additional costs apply)

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Playground
  • Ocean trampoline
  • Game room
  • Video games

Kid's Explorer Club

 

  • Weekly camp out on the beach or at the club
  • Movies under the stars
  • Sand castle contests
  • Story telling
  • Treasure hunts
  • Arts and crafts

 

The age range below will determine the quantity of children during booking.
  • Children ages: 3 to 12
Type Amenities
The Rendez-vous Bar, Lobby bar
Sugar reef Bar, Pool bar
Manatees Bar, Swim-up bar
Barracuda Bar, Beach bar
Revive Juice Bar Bar
Desires Nightclub
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Portofino À la carte Italian Dinner
Bordeaux À la carte French Dinner
Himitsu À la carte Asian Dinner
El Patio À la carte Mexican Dinner
Oceana À la carte Seafood Dinner
Seaside Grill À la carte Grill/steak house Dinner
Barefoot Grill À la carte Grill/steak house Lunch
World Café Buffet International Breakfast, Dinner, Lunch
Coco Café Café Coffee and Pastries Snacks
  • Rooms: 486
  • Fitness centre: on site
  • Fitness classes: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
Carretera Chetumal
Puerto Juarez
Riviera Maya, Mexico 77580
998-872-9200
28 km from CUN
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited international and domestic drinks

Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.amresorts.com/sip-savor-see for details.

  • Pets allowed available ($)

AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.

Pools

  • Jetted pools: 2
  • Outdoor pools: 4

Water sports

  • Non-motorized watersports: on site ($)
  • Scuba diving: on site ($)
  • Snorkeling: on site

Other sports

  • Bicycles: on site
  • Hiking: on site

Other activities

  • Arts and crafts: on site
  • Daily activities: on site
  • Games room: on site
  • Ocean trampoline
  • Bocce ball
  • Cocktail lessons
  • Euro-bungee
  • Business centre available ($)
  • Concierge
  • Giftshop available ($)
  • Meeting facilities available ($)
  • Tour desk
  • News stand available ($)

Location

Address
Carretera Chetumal, Puerto Juarez, Riviera Maya, 77580, Mexico
28 km from CUN airport

Reviews

TripAdvisor Traveler Rating

TripAdvisor users rated this property 5 out of 5

I totally recommend this place

ttaylor964 on Jul 03, 2022

This was my first time traveling to Mexico and the Dreams Riviera Resort made this an absolutely wonderful trip. The hospitality, the food and services was above my expectations. We will definitely be returning to the Dreams Riviera Cancun.

TripAdvisor users rated this property 4 out of 5

Family Vacation

ajsma1995 (Downers Grove, Illinois) on Jul 03, 2022

Beautiful resort, very clean and well kept. Food was good, the French and the Asian were our favorites. Yes, there are weddings basically every day, but in no way do they interrupt your vacation, the weddings end at 10 or 11, they do not go all night as some prior reviews made it seem. We stayed in building 2, preferred club and had a beautiful view of the pool and ocean. All the employees were friendly and went above and beyond to make our stay wonderful. Would have liked to have the preferred club breakfast open at 7 or 7:30 rather than ate, as we were not found of the buffett. Since it is a family resort, the shows are early and the "night club" is really a small bar area that held karaoke a few nights a week. Standout employees, in alphabetical order: Aldolfo - rooms/concierge manager: in the past 20+ years of traveling to Mexico, he was the only manager that spent time 10 -15 minutes engaging in a conversation with guest. Alexandria - pool service: very pleasant and was very good about checking up on us to see if we needed anything. Daniel - Bistro: excellent service, very personable and brought us a special after dinner drink. Faustino - pool bar: great service and drinks. Jesus - pool bar: great service, always smiling and good drinks. Jonathon - pool service: very pleasant and was on top of refilling our cups with refreshing beverages. Jose - pool bar: great service, good drinks. Jose - server at the steakhouse and seafood: thank you for having a special dinner for my husband when we at the seafood restaurant. Julieta - housekeeping: we were in room 2404 and she did a great job of cleaning our room and bringing us beautiful flowers for our room. Marco - entertainment: was great joking around with my husband. Marisol - entertainment: very pleasant and also found us to say hi. Moises - pool concierge: went out of his way to check on us everyday to see if we needed anything. Always, came to say good morning when he would see me at the pool in the morning. Yamil - entertainment: great personality, beware of her water aerobics, you get a true work out.

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