TripAdvisor Traveler Rating

I had an amazing time here, Erwin was so fun to talk to and hang out with, he helped me out with painting, taught me some Spanish, and made my experience so much better. All the activities were great and the service was amazing.

Esequiel from Portofino and the Manger from World Cafe Anahi were incredible. No words can describe how amazing they were. From their warm welcoming to their outstanding customers service! They made our anniversary celebration memorable. I’ll definitely recommend them to anyone that reads this review.

The people were so nice especially xinena she was so nice in the arcade and was so help full

All of the staff here were amazing and incredibly attentive. We came with a large group for our wedding. Many staff members made our stay very special. Jennifer and Juan Carlos from the wedding department made our special day perfect and they made it come together so easily. Oliver and Viví from the entertainment team made our pool days so much more fun and my group had a great time doing a salsa dancing lesson with them. Glever in the lobby bar was an amazing bartender and my party was excited to be served by him in the lobby each night. Every staff member knew our names and made our experience so amazing.

Love this place!! My fave Oliver and Vivi from entertainment team! Here for my daughter's wedding and we were all familia from the minute we walked in. Oliver and Vivi did our pool exercise, salsa lessons, beach volleyball and they are total rockstars!!