Dreams Riviera Cancun Resort & Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.4
  • Rooms 4.5
  • Service 4.6
  • Value 4.3

14443 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Come for the Workout, Stay for Eric & Frank

Delilah S on Apr 18, 2026

We joined the water aerobics class and quickly realized the real highlight wasn’t just the workout; it was the staff, Eric and Frank. Bilingual, energetic, and genuinely funny, they kept the entire group engaged from start to finish. Somehow they turned tired arms into laughs and motivation without missing a beat. This is the kind of team that elevates the entire guest experience. Eric and Frank absolutely deserve recognition, they made a lasting impression and set the standard.

TripAdvisor users rated this property 5 out of 5

Do water aerobics with Frank and Eric!!

Mia F on Apr 18, 2026

Frank and Eric were amazing and tended to our family with great care, made us feel at home, welcome, and really made us enjoy our stay.

TripAdvisor users rated this property 5 out of 5

My son loved the Explorer Club (kids club)

Darren A on Apr 17, 2026

We had a great time. The month before we were at the Ritz in Aruba so we had high expectations that the staff meet. The food and service was great and my son loved the Explorer club. He went everyday. They were so nice and really loved the kids. We will be back.

TripAdvisor users rated this property 5 out of 5

Himitsu Restaurant

Christian V on Apr 17, 2026

Esequiel and Chef Felix are the best in the Himitsu Restaurant , Great experience , thank you so much guys, we really apreciatte it, wonderful Service and amazing food ! We will be back! :)

TripAdvisor users rated this property 5 out of 5

Family King Vacation Fun!

Ayanna-Grace K on Apr 17, 2026

Amazing! Attentive. Oliver, Jonathan, Vivi, Erwin and the rest of the dream team are so cool! Love them down. We will be back!’nn

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