Dreams Riviera Cancun Resort & Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

11189 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Family destination wedding

K884JWrobd on Jan 26, 2023

Room was great. Close to everything. Was very disappointed in evening dining. Food was not good. Breakfast room service was very good. Lunch was good at barefoot grille. Need an evening Ice cream bar.

TripAdvisor users rated this property 5 out of 5

Wonderful Experience!

akgeorge25 (Jersey City, New Jersey) on Jan 25, 2023

Our 5 day stay was great! It is a very well maintained, beautiful property. We loved our room with the small plunge pool on the terrace. The shower was very large and the jacuzzi tub inside was great. The staff is super attentive, friendly and kind. Isaac, one of our bartenders was absolutely great along with Alejandro at the beach bar. We would definitely consider coming back!

TripAdvisor users rated this property 5 out of 5

Perfect babymoon!

Courtney B (Doylestown, Pennsylvania) on Jan 24, 2023

Such a beautiful resort. Small and easy to get everywhere. Coco cafe has the most delicious coffee. Staff and service was fantastic. Room was great with a big beautiful shower. Gym was very nice - the biggest I’ve seen at an all inclusive. We had the best time!!

TripAdvisor users rated this property 5 out of 5

Absolutely Amazing Entertainment Team, Jose Juan Ortega

998victorian (Toronto, Canada) on Jan 24, 2023

I wanted to thank you an absolutely amazing entertainment team: Jose, Juan & Ortega for making our stay at Dreams Riviera Cancun unforgettable! They were so attentive, responsive, accommodating to any requests we had. They work non stop teaching us bachata, salsa, merengue and providing guidance with water board’s aerobics. It was all done with absolutely amazing pleasure and open heart. Even though The resort can use a lot of improvement, like buildings and room are warn out. Supplies often not distributed evenly ( some rooms gets bath robes and sleepers, some need to ask for it..), but resort staff is really really nice and helpful and making your stay pleasurable Victoria

TripAdvisor users rated this property 5 out of 5

Great New Years week!

Joe563 (Montreal, Canada) on Jan 24, 2023

Service is next level which is why we have gone back a third time. Food is excellent, and any feedback about anything that is not perfect is proactively resolved and more. Love the staff and the site is very well maintained.

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