All inclusive

El Dorado Seaside Palms

Riviera Maya 5.0

Overview

Escape to the Riviera Maya — one of the most beautiful destinations on Earth — and experience it all from a property just as spectacular, El Dorado Seaside Suites. Unwind on the powdery white sand, soothe mind and body with luxurious amenities. Discover our inviting rooms and suites, bars, eateries, experiences, and amenities, and start planning your seaside stay.

Other Fees: Paid directly to the hotel.

Check in

3:00 p.m.

Check out

12:00 p.m.

Rooms

380

Rooms

Junior Suite
441 square feet
  • 1 king bed, or 2 double beds
  • Pool view
  • No more than 3 guests in the room
Junior Suite
441 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Umbrella
  • Bathtub for two

Luxury Junior Suite
530 square feet
  • 1 king bed
  • Garden view
  • No more than 2 guests in the room
Luxury Junior Suite
530 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Umbrella
  • Bathtub for two

Beachfront Junior Suite
387 square feet
  • 1 king bed
  • No more than 2 guests in the room
Beachfront Junior Suite
387 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Umbrella
  • Bathtub for two

Premium Junior Suite
484 square feet
  • 1 king bed
  • Garden or pool view
  • No more than 3 guests in the room
Premium Junior Suite
484 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Umbrella
  • Bathtub for two
Additional details

Premium amenities include;

  • Private furnished balcony with two wooden chairs and a cushioned daybed.
  • Exclusive pool for Premium guests.
  • Gourmet corner perfect for noon snacks, swim-up bar and pool butler service.

Amenities


Location

Address
Km 95 Carretera Cancun - Tulum Kantenah, Riviera Maya, Quintana Room, 77710, Mexico
Km 95 Carretera Cancún – Tulum Kantenah

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 1 out of 5

UTTER DISAPPOINTMENT - STEER CLEAR

TripMember08312023 on Feb 24, 2024

DO NOT STAY AT THIS RESTORT IF YOU ARE FROM THE UK Totally wasted £8000 on this holiday - it was our last holiday before I have major spinal surgery!! Staff at most of the bars are very anti towards the British (as we do not tip like the Americans!!!!). Very loud and noisy Americans staying here which made it like a Club 18-30's holiday. Food is substandard, rooms need a total overall and entertainment is not for the over 60's. Nowhere comfortable to sit, reception is a joke having to wait at least half an hour to check in as some Americans were booking trips. Surely after a 9.5 hour flight and transfer of 1hr 55 mins all you need to do is either get a drink or go to your room. JCB up and down beach all of the fortnight that we were there. Suites are situated right behind the disco and entertainment hence we had to move rooms on the 5th day!!!?? Booking dinners for every night was an encumbrance with most of the restaurants serving cold food and having to wait at serveries for over 20-25 mins. Safe broke, engineer fixed it and then it broke again. Patio door didn't lock, maintenance came fixed it and still the same problem. I could go on all night but I am so disappointed with this holiday after spending £8000., Only good thing about it was we booked Premium seats and that was totally 100% worth it. LOOK SOMEHWERE ELSE IF YOU ARE FROM UK ????

TripAdvisor users rated this property 4 out of 5

Beautiful resort

CarrieWisconsin (Wisconsin) on Feb 22, 2024

Had a great time at El Dorado with a group of couples. There were 16 of us. We stayed in the suites side. The rooms were beautiful and loved the swim outs. The only problem was they were cold so we never used it. Great concept but heaters for them would be beneficial. The other problem was if you didn't have a ground floor room, there is barely anywhere to sit around the pool on the other side. I thought that could have been thought out better. The pool was also a lot colder than I would have liked. The resort is big but there is lots to do and lots of places to eat. I have to say I thought the food everywhere was great. The grounds are absolutely beautiful. Veronica was our waitress at the pool a few days. She was amazing. Some of our group wanted real bananas for their dirty monkeys, so she actually came the next day with bananas for us. Emiliano was our waiter at the Asian restaurant and he really was amazing. Luanna was part of the entertainment and we absolutely loved her. There was an outdoor bar on the palms side where you can go for nightly entertainment and a DJ later. We did have a spa day which was fabulous. We did the hour water therapy beforehand which I have never done before. Zai, Christina and Gabriella were 3 of the massage therapists and they were amazing. We were so relaxed afterward. I do want to give a shout out to Fernanda who works at the Hidden Beach. We did not stay there obviously but we ran into her multiple times during our walk to the other side of resort. The first day she helped us find where we needed to go. After that, she recognized us every time she saw us and always took a minute to converse with us. It was always a pleasure running into her. Beautiful resort with great food and amazing employees. Just wish the pool situation was better thought out. That was really my only complaint.

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