Overview
Escape to the Riviera Maya — one of the most beautiful destinations on Earth — and experience it all from a property just as spectacular, El Dorado Seaside Suites. Unwind on the powdery white sand, soothe mind and body with luxurious amenities. Discover our inviting rooms and suites, bars, eateries, experiences, and amenities, and start planning your seaside stay.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
380
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Located on First floor
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Umbrella
- Bathtub for two
Amenities
Beach
Beach
Beach
La Carreta
Gourmet Pub
La Sandwicherie
Beach Barbecue
Cotorros
Guacamayas
Gaviotas
Picadilly Circus
Sky Massage
Spa
Spa
Spa
Location
Reviews
TripAdvisor Traveler Rating
Good reviews Vs Bad reviews - don't be put off
ali1965 (Birmingham, United Kingdom) on Dec 06, 2024
I have to start by saying, I was so conflicted reading the reviews before I went. Tui need to make it clear that they occupy the Palms side. Having the names of each resort as "El Dorado Suites" and "Tui Blu Eldorado suites" adds to the confusion. Once you arrive everyone from bellboy to cleaners to reception staff to ground workers and waiters/waitresses, they could not be more friendly or more helpful. The room, yes a little dated, but exceptionally clean. Towels changed daily and more than enough for the two of us. The beds are enormous and very comfy. There was so much storage and a very large bathroom. The mini bar is stocked daily. The only disappointment was the water pressure in the shower. We booked a premier room (514) this gave us a pool exclusive to Premier guests with really comfy loungers and a swim up bar with the best staff ever!!! We had read the reviews about having to wait for hours to get served for dinner. I can only speak for us but we did not experience this. Yes when we went in were told there could be a wait, but we never waited more than 15 minutes at the bar of each restaurant. If they tell you it could be up to an hours wait, do not be put off, you wont wait very long. I think they air on the side of caution. There are only two restaurants to book the Italian and Asian, but they are both really good and worth booking. If you like wine, the Rose is awful, White acceptable with ice and the Red hit and miss. Maybe stick to the cocktails. The grounds are maintained to a very high standard and everywhere is very clean and tidy. The way the resort is set up sometimes it felt like we were the only ones there. The beach is beautiful and the sea was very warm. you will always find a sun bed and waiter service is a plus! One of my highlights was the Racoons on the resort. They are really friendly and will take food offered to them (very gentle) To sum up, do not be put off by negative reviews and TUI take note, I'm sure if I had read the reviews before booking, I wouldn't have bothered. You need to sell it as "The Palms"
EL DOOOOORADOOOO
Averell M on Dec 05, 2024
I will say I may be writing this a bit late because I forgot to write about it, but this hotel is a go to and a must return. Food was excellent. First time getting a burrito with nothing on it (my fault because I didn’t tell him) however that was the most flavorful burrito I’ve ever had. My boy Angel who’s a bartender was our favorite person there! We definitely coming back the next time we come to Mexico.
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