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Overview
Enjoy this natural hideaway framed by the Caribbean Sea and the mystical jungle of the Riviera Maya. With a remarkable Mexican essence, the design of Hotel Xcaret Mexico integrates modernism, nature and tradition with an architectural vision in which from any point of the room you can admire spectacular views of the turquoise sea, the rivers, the pool or the jungle.
Experience 'The Best of Mexico included' at this AAA Five Diamond Awarded property.
ALL-FUN INCLUSIVE® concept.
A tribute to Mexico that offers you much more than everything you need, combining the comfort and luxury of a unique resort with an eco-integrative architecture, and full access to Xcaret parks: Xel-Ha, Xplor, Xplor Fuego, Xavage, Xoximilco, Xenses, and the Xenotes and Xichen tours. Food and beverages at the parks, as well as transportation between parks is all included!
Other fees include
- Government of Quintana Roo environmental tax
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
900
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited access and transportation to all Parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xavage, Xenses, Xoximilco, Xenotes and Xichén Tours.
- All taxes
Rooms
- 1 king bed, or 2 double beds
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
- 1 king bed
- Garden view
- 1 king bed
- Garden view
- Minimum 1 adult, maximum 2 adults
- Balcony
- Bathroom with shower only
- Jetted tub
- Pillow menu
- Seating area
- Hydrotherapy circuit at Muluk Spa and Wellness
- 15 minute reflexology massage (subject to availability)
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
- 1 king bed, or 2 double beds
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
- 1 king bed, or 2 double beds
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
- 1 king bed, or 2 double beds
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
- 1 king bed
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- Balcony
- Butler service
- Jetted tub
- Pillow menu
- Seating area
- Exclusive access to the roof top with a private pool (Exclusive for Casa Fuego)
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
- 1 single bed
- 1 single bed
- Minimum 1 adult, maximum 2 adults
- Balcony
- Bathroom with shower only
- Butler service
- Jetted tub
- Pillow menu
- Seating area
- Exclusive access to the roof top with a private pool (Exclusive for Casa Fuego)
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi
Amenities
Accessibility
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Children’s pool
- Kids Club
- Teen Club
Age ranges
- Children ages: 2 to 17
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Lobby Bar | Bar, Lobby bar | Live music |
| Pool Bar | Bar, Pool bar, Swim-up bar | |
| Trajinera Swim Up Bar | Bar, Swim-up bar | |
| Cantina Los Faroles | Bar, Wine/martini bar | Food options available, Live music |
| Rooftop Bar Fuego | Bar, Pool bar | Food options available, Open air |
Minimum age restrictions apply, picture ID required.
Check-in and check-out times
Check-out time: 12:00 p.m.
Connectivity
Wi-Fi
- Room
- Throughout the property
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| HA' | À la carte | Mexican | Dinner | ($), Adults only, Dress code, Reservations required |
| La Trajinera | Buffet | International | Dinner, Lunch | |
| Cantina Los Faroles | À la carte | Grill/steak house, Mexican | Breakfast, Dinner | Dress code |
| Chibali | Buffet, Snack bar | International | All day dining | |
| Teatro del Rio | À la carte | International, Dinner Show | Dinner | Dress code, Reservations required |
| Xin-Gao | À la carte | Asian, Sushi | Dinner | Reservations required |
| Las Playas | À la carte | Caribbean, Mediterranean | Dinner, Lunch | |
| Las Cuevas | À la carte | Mexican | Dinner | This venue may be closed or have reduced days of service during low season |
| Mercado de la Merced | Buffet | Mexican | All day dining |
Facilities
- Rooms: 900
- Eco-friendly hotel
Health and wellness
- Fitness centre: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water circuit available ($)
- Yoga
Location
- Beach front
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Activity pools: 11
- Kids pools: 1
Water sports
- Non-motorized watersports: on site
Other sports
- Hiking: on site
- Tennis courts: on site
- Tour excursions: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Jungle Trails
Shops and services
- Business centre
- Catholic wedding chapel available ($)
- Concierge
- Giftshop available ($)
- Wedding chapel available ($)
- Wedding facilities available ($)
Inlet
Inlet
Inlet
Inlet
Inlet
Gym
Kids Club
Kids/Family Club
Kids/Family Club
Chibali Restaurant
Ha Restaurant
Ha Restaurant
Ha Restaurant
Market
La Mercado
Trajinera Restaurant
Trajinera Restaurant
Trajinera Restaurant
Las Cuevas
Las Cuevas
Las Playas
Las Playas
Lobby Bar
Lobby Bar
Los Faroles
Los Faroles
Pool Bar
Fuego Restaurant
Fuego Restaurant
Xin Gao Restaurant
River
River
Spa
Spa
Theatre
Theatre
Location
Reviews
Welcome Home!
Ezhdeha on Sep 20, 2021
The moment we walked in we were at home, every employee you meet welcomed you like family. Our first interaction at check in was with Victor Parra I couldn’t be more thankful for the hospitality he shared with us, he made sure from start to finish of the visit we had the best time possible. The room had such an amazing view with a beautiful sunrise. We were truly spoiled every step of the way.
Awesome vacation
ant1690 on Sep 19, 2021
Francisco receptionist Gabriel receptionist Ernesto concierge I had a great stay at xcaret hotel the food,drinks hospitality was amazing everything is very clean and sanitized the rooms I are breathtaking & clean also very puntual with the transportation very helpful & professional people highly recommend speaking to !! Wouldn’t regret it
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