Iberostar Paraiso del Mar reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5

6934 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

I did not get the room that I paid for when I arrived

khighest (White Plains, New York) on Jul 05, 2022

I did not get the room that I paid for when I arrived. They did not give me an upgrade or anything. I should have been compensated for my troubles. When I will receive my compensation for not the room.

TripAdvisor users rated this property 4 out of 5

very good time, the customer service was excellent

DanyEli1955 on Jul 04, 2022

we recommend this resort, good environment, excellent customer service, etc We have to thank you, Mrs Devora concierge at the Lobby Paraiso del Mar. Devora has excellent skills and she is very kind, always ready to help, she was smiling all the times, and make us feel very cozy. She is a very great asset to the resorts!!!

TripAdvisor users rated this property 5 out of 5

Friends

chaseh964 on Jul 03, 2022

This is Mason with Sara being one this service is amazing we love the food we love the shows I love all the activities and entertainment during during the day and also during the night I don’t recommend 100% come Have fun

TripAdvisor users rated this property 3 out of 5

Iittle things make the difference

BLiggans on Jul 03, 2022

The resort is beautiful. However, it would have been nice to know at check-in that masks are required in dining rooms, dining room hours, and more food options in each. Also, the Coates at the beach are out of control.

TripAdvisor users rated this property 5 out of 5

Vacation

Spec7trum on Jul 01, 2022

Cecy was amazing!! She was so friendly and helpful. She made the beach fun fun fun. The Iberostar was beautiful and the food was very good. The beach was breathtaking! I will miss the fun we had every day. Cecy is a beautiful person and I will miss her!!

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