Iberostar Paraiso del Mar reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5

6181 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Iberostar Paraiso del Mar days

Mateusz Kopie C K on Sep 21, 2021

Raul,Edwin,Michael,Noe good service and the best bardtenders :D Arminda i and wendy are the best dancer in whole mexico I love them!!!! I loved stay in Iberostar Paraiso del Mar in Rivera Maya. Good days !!!!!!!!! The best alcochol in mexico i love this

TripAdvisor users rated this property 5 out of 5

Fun vacation

328krystler on Sep 18, 2021

This resort is great. Entertainment staff is very fun, Gio and Axel got us up singing karaoke and fun games all day and night. Made it very personable. All the staff if very friendly and the food options are great. Bartenders keep your drinks full all day.

TripAdvisor users rated this property 5 out of 5

Vacation

J8566VVjoer on Sep 18, 2021

Iberostar parasio del mar was great. We stayed 9 night and 10 days. The entertainment team was great. Giovanni was awesome and very friendly. Went out of his way to know us and call my wife and i by name. He always waved and offered to go above and beyond with my wife and i. It eas a great trip and experience.

TripAdvisor users rated this property 5 out of 5

Mis vacaciones

Iuliia1305 on Sep 15, 2021

The buffet la plaza was amazing in 15 September day ! Congratulación to staff Geronimo service and friendly Brenda concierge was excelente and careful . The food was delicious and tasty ?? I recommend this place for everybody

TripAdvisor users rated this property 3 out of 5

The highs and lows of Paraiso Del Mar

I6666DCjanb on Sep 07, 2021

We spent five days at this hotel for a birthday trip. To summarize, here are the things we experienced. HIGH POINTS 1. Greeted by our personal Concierge Zenny. She was without a doubt AMAZING! She ensured that all the details of our stay was coordinated and fixed any complaints or problems that came up immediately. 2. Covid testing was quick, easy and onsite. $35.00 per person. Results same day. 3. Josue the bellboy provided exceptional service. He coordinated pick up and drop off of our luggage and gave us a ride whenever we needed to get from one place to the next on the property. 4. Staff is very friendly and courteous. 5. Nightly shows at the theater are entertaining. 6. Rooms and grounds were clean and well kept. 7. Spa experience was top of the line. Facility and massage was very good. 8. Japanese Restaurant was best. LOW POINTS 1. Quality of food and deserts at the buffet were very substandard. Most deserts were lacking flavor and very dry. 2. Alcoholic drinks seemed watered down. 3. Felt all the springs in the mattress. 4. Beach choppy and full of seaweed. Not like the photos.

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