TripAdvisor Traveler Rating

Saul was a great leader @ the pools, great personality. All of the pool staff from the cooks, wait staff, bartender were awesome. Check-in was easy as well as checkout. All of the restaurants were excellent Cleanliness was very good

The staff was rude and catered more to the Caucasian families. We felt discriminated against. The food was trash. It was only one restaurant that was good "CAPERS" The spa was great. Me and my family will never vacation here again. In the pic those were supposed to be chicken fingers. My baby was heart broken

Dreams Jade was an amazing experience. My husband and I have been there several times and the service and atmosphere is always phenomenal. Melvin at the preferred pool was friendly and took care of us the entire week. Melvin was fantastic and made our stay even more enjoyable!

Service was Excellent. Made Reservations to the Hibachi restaurant and had a wonderful dinner. Luis was our hibachi host and was Excellant. Recommend having dinner here.

Four years ago, we stayed at this beautiful resort. We created unforgettable memories, now we are returning again to celebrate a special birthday. From the very beginning, the experience felt relaxing, elegant, and truly welcoming. The Preferred Club made our stay especially memorable. We loved the private beach area with its peaceful atmosphere, the exclusive pool, and the thoughtful separation of relaxation spaces that allowed every guest to fully enjoy their vacation in comfort. What impressed us most was the exceptional level of service. The staff was warm, attentive, and genuinely caring. When we were not fully satisfied with our first room, it was replaced quickly and graciously, without any stress or inconvenience. Every request was handled professionally and with kindness. The French and Italian restaurants were absolutely wonderful, offering delicious cuisine, beautiful presentation, and an atmosphere that made every dinner feel special. We are so excited to return once again and celebrate an important moment in our lives in a place that feels both luxurious and comforting. We highly recommend this resort to anyone looking for exceptional service, relaxation, and unforgettable memories.