TripAdvisor Traveler Rating

We had a really splendid time in the family selection at Grand Palladium Kantenah and our butlers Emmanuel & Luis really made the experience worthwhile. They were very attentive to our needs and repeatedly checked in to make sure we were well attended to.

wouldn't recommend Kantenah as a hotel, very tiny room, no space for clothes, no dresser, no shelves, i had to adk for iron, dryer, coffee maker. bad customer service and problem solving

Araceli made our experience at the hibachi restaurant absolutely amazing. Great service, fast, personalized and just great!??

Amazing resort, good food and amazing service. Alexis our butler in villa 71 was amazing and took care of us. Sabelina from La Hacienda was great server

I had an amazing eleven night stay at the Kantenah resort with my family. All the staff were lovely, polite and super attentive everywhere we went! There is constantly a wide variety of activities on-going during the day and evenings through the POP entertainment team. A massive shoutout to Gonzalo, of all the classes we attended which included yoga, cooking and aquagym that he instructed we had an amazing time! For evening entertainment, this consisted of things like a white party, UV party, rock night, Mexican night. I’d highly recommend the silent disco. The music in the evenings didn’t echo throughout the hotel, as the majority of events took place in the Collonial resort so this wasn’t an issue for sleep. Having access to the two sister hotels - Collonial (a two minute walk away) & White Sands (a short buggy ride away) there was a vast range of food available at the buffets and a la cartes. I wouldn’t recommend the Argentinean restaurant but I would recommend Portofino (Italian) and Sumpturi (Japanese). Overall, a great family resort.