TripAdvisor Traveler Rating

El Dorado restaurant was top class! Picky bits to start, a great selection of mains (T-bone and salmon were great - special shout out for the pepper sauce too), and delicious desserts and cocktails too. Haguen was our waiter and he could not have been any more friendly, helpful, efficient, and good fun. He played a huge part in the night being so good. Would definitely recommend!

An incredible stay at Grand Palladium Kantenah! We originally followed Hector Perez, a manager we knew from a previous resort, and his exceptional leadership confirms that he is a true asset to this property. The resort offers the perfect balance of endless activities and relaxing downtime. The dining options are fantastic, featuring a wide variety of high-quality food that will satisfy even the pickiest eaters, and the service throughout the resort is top-notch. Our kids loved the kids' club so much they were begging to go, and we always found plenty of loungers available by the beautiful pools. A huge thank you to the staff who made our trip so special: Joel and Leo (beach waiters), Lenny (e-concierge), Emmanuel and Luis (building 40 butlers), Fernando (cart driver), the wonderful Kids Club team, Isis (butler supervisor), Jorge, Leo, and Maria (family pool), Gloria and Iris (housekeeping), Christian (mixologist), Alfredo (building 40 bartender), and Antonio at The Nest. We are already looking forward to returning next year!

Amazing stay and fantastic service from leydi, thank you for keeping me hydrated at the pool. Absolute star!! Xx

We have had a lovely family holiday. Would definitely recommend this hotel. It was very quiet when we were there in July. Weather was perfect. Easy to get around and into town. Lots of excursions you can do. Cenotes, swimming with turtles and Xplor were our faves with teenage kids. We will be back!

Great staff, the bartenders are excellent and always willing to help.