TripAdvisor Traveler Rating

Friendly staff, good food. Very clean. Excellent people and everyone is so nice. The rooms are nice. Lots of do and so many activities. Good shows and entertainment. Could use better liquor though. Overall is good

Not a great start to our vacation. The sheets on our bed had a huge brown stain, there were only 2 towels,but 3 of us, the lighting in the room was so awful and the lamp cord was frayed so we were afraid to use, & lastly the safe would not open. We called the front desk 3 times & someone brought 2 towels while we were at dinner & left wet, muddy footprints throughout the room. The resort is hard to navigate & no one speaks English. The staff has been extremely rude for the most part. The only nice staff are the wait staff. Don't waste your $$ on this resort. Stay somewhere nicer!!

Fantastic holiday. The only thing that let it down was little bugs maybe baby ants that were all over the room and in the wardrobe which caused bites especially when wearing clothing out of the wardrobe. Told the reception who sent someone to clean the wardrobe but this didn't help the situation. The whole room needed fumigation as they were everywhere.

A nice resort with good food and facilities, the bar staff of Alfredo and his team in the kantenah lobby bar was outstanding, always happy and welcoming. Entertainment was good and a vast amount of restaurants to choose from. Rooms were serviced each day, the free shuttle service to and from the rooms was a bit hit and miss but would definitely visit again

Our 35 wedding anniversary and our second time staying at this resort. We enjoyed walking around the 3 different lobbies through the jungle pathways. The gym was excellent, clean and well maintained. There was a lot of wildlife to experience and fun to watch.