All inclusive

TRS Yucatan Hotel

Riviera Maya 5.0

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Overview

The adults-only, all-inclusive TRS Yucatan Hotel is located about 20 minutes from Playa del Carmen on the Caribbean Sea and is ideal for couples looking for a romantic getaway or a destination wedding or honeymoon. 

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

454

Rooms

Junior Suite Garden View
646 square feet
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 3 guests in the room
Junior Suite Garden View
646 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Steam Iron

Junior Suite Pool Side
645 square feet
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 3 guests in the room
Junior Suite Pool Side
645 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Steam Iron

Junior Suite Jacuzzi Terrace Pool Side
785 square feet
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 3 guests in the room
Junior Suite Jacuzzi Terrace Pool Side
785 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Steam Iron

Junior Suite Private Pool Garden View
786 square feet
  • 1 king bed, or 2 double beds
  • Pool view
  • No more than 2 guests in the room
Junior Suite Private Pool Garden View
786 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Steam Iron

Suite Garden View
807 square feet
  • 1 king bed, and 1 sofa bed
  • Garden view
  • No more than 2 guests in the room
Suite Garden View
807 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Steam Iron

Romance Bungalow by the Lake
722 square feet
  • 1 king bed
  • Lake style pool view
  • No more than 2 guests in the room
Romance Bungalow by the Lake
722 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Aromatherapy menu
  • Steam Iron

Amenities

  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Grand Palladium Colonial Resort & Spa
  • Grand Palladium White Sand Resort & Spa
  • Grand Palladium Kantenah Resort & Spa
  • Adults only
Type Amenities
Aurum Bar, Lobby bar
La Terraza Bar Bar, Pool bar Open air
Full moon Bar Open air
Gaia Bar, Pool bar Open air
Io Bar, Pool bar Open air
Las Rocas Bar, Pool bar Open air
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • Business centre
Type of restaurant Type of cuisine Open for Additional Information
Capricho À la carte, Buffet International Breakfast, Lunch
Tikal Restaurant Buffet International Breakfast, Dinner
Portofino Restaurant À la carte Italian Dinner
Ribs & More Restaurant À la carte Grill/steak house Dinner
Bahia E Brasa À la carte International Dinner
La Lola À la carte Tapas Dinner
Chang Thai À la carte Asian Dinner
Sumptuori Restaurant À la carte Asian Dinner
La Adelita Restaurant À la carte Mexican Dinner
El Dorado Restaurant À la carte Grill/steak house Dinner
CHIC Cabaret & Restaurant À la carte Cabaret Dinner Show Dinner ($), Dress code, Reservations required
Helios À la carte International, Mediterranean Breakfast, Dinner, Lunch
La Boheme À la carte French Dinner Dress code
El Gaucho À la carte Grill/steak house Dinner Dress code
Tentazione À la carte Italian Dinner Dress code
Poseidon À la carte Seafood Dinner
  • Rooms: 454
  • Built in: 2005
  • Renovated in: 2017
  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
  • Water circuit available ($)
Carretera Chetumal-Puerto Juarez
Km 256-100
Riviera Maya, Mexico 77710
52-984-877-2100
87 km from CUN
  • All-inclusive: Included
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited domestic and premium drinks

Pools

  • Adults only pools: 4
  • Freshwater pools: 8
  • Jetted pools: 4
  • Saltwater pools: 1

Golf

  • Mini golf: on site

Water sports

  • Dive shop: on site ($)
  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site
  • Watersports centre: on site

Other sports

  • Aerobics: on site
  • Tennis courts: on site
  • Tour excursions: on site ($)

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Balibeds (exclusive for guests of TRS Yucatan Hotel)
  • Paddle boarding, rifle shooting
  • ATM
  • Business centre available ($)
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop
  • Laundry services available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Photo shop available ($)
  • Tour desk
  • Wedding facilities available ($)
  • Two flamingo ponds and a crocodile habitat on site
  • News stand available ($)
  • Car rental desk available ($)

Location

Address
Carretera Chetumal-Puerto Juarez, Km 256-100, Riviera Maya, 77710, Mexico
87 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 3 out of 5

High Quality Adults Only Resort with some issues

George W (Austin, Texas, United States) on Jul 02, 2022

This is the adults only section of a large sprawling complex. We enjoyed the exclusivity, the people, the swimming pools and the restaurants. Check in took longer than we would have liked after a long day traveling (its 1.5-2 hours drive form Cancun airport) but they make you sit down with a marketing person trying to sell their travel club - when you pay a lot of money it's annoying to have to deal with that. The room was fantastic as were the butlers who attend to your needs. Extremely large and ours had it's own jacuzzi. Food was good but service was a little slow, maybe due to staffing issues. There is no beach, you have to walk to one or take a cart to the TRS beach at the other end of the complex. The beach areas are very small and limited. Bars are good but they close many around 6pm including those at the infinity pool complex leaving you with only a couple of options. All of the staff were very nice but we had an issues leaving in that we were told our bags would be brought to the lobby 30 minutes prior to departure and they weren't. I ran back and texted at the same time and it all worked out, but it wasn't a great way to leave. The main issue with this place and the others attached to it is the low water level - the complex comprised integrated waterways and bridges. Some cabanas have docks with canoes. But the water ways were virtually dry in many places and the resulting dead plant matter is decomposing so there are areas around the complex that smell very bad. No one ever explained what happened or if the lack of water is temporary, but it would have been nice to have known the state of the waterways before booking. You can tell that with the water levels higher it would be very scenic, but now when you look out to those areas most of what you see is mud and stagnant water. Very sad. Also note some rooms (like ours) face the outdoor area where they have DJs and dancing until 1am and some nights were a little loud.

TripAdvisor users rated this property 5 out of 5

TRS RM

Mr_Jolly247 (Birmingham, United Kingdom) on Jul 02, 2022

Stayed at the TRS RM for 11 nights, at the end of June 2022. All areas were spotlessly clean and the resort is beautiful throughout. The butler service is excellent and they make your stay that much better by always been available to answer questions or assist with restaurant bookings, via WhatsApp. We like to visit the larger resorts, as we can change our days alot, to make the time go slower. Whether it was having breakfast or lunch at Caprichos or Helios, relaxing at the Bali beds at the TRS section of the beach or spending time at one of the TRS pools, we were never left wanting. The majority of staff go out of their way for you. They make you feel they genuinely want to help make your vacation special. Helios been particularly good at that. We found our lack of Spanish only an issue on one occasion (Mexican night Capricho) and the majority of staff everywhere else helped us where we needed assistance with language issues. We loved the A La Cartes, returning to La Bohème & Tentazione twice. We were not too keen on El Gaucho, as we like fillet not fatty steaks. If you prefer fillet steak, you could probably skip visiting there and ordering fillet at somewhere else. All menus are available via the Palladium app. The Brazilian Bahia E Brasa, the White Sands side, is definitely worth a visit. The Chic Cabaret was 100% worth the extra charge. Loved the experience. We enjoyed our day at the spa ( extra charge also ). The TRS drinks are excellent. Sometimes AI cocktails are weak but you will not find that at the TRS RM. 2 bottles of your choice in the room, is also a special feature. Replenished upon request when empty. Having stayed at the Colonial twice previously, we knew the other sides of the resort well, which offers an excellent extension and options when booking into the TRS side. We could have easily stayed at the TRS adult only side our whole time but getting full access to the complex, including the option to book reservations times over there, is a bonus. We were in the blocks with a jacuzzi tub. The rooms really do have the wow factor. However, sound proofing in the room is poor. If you have inconsiderate neighbours, this could become an issue. When we visited the salt water pool in 2015 & 2017 it was magical. Beautifully clear, clean water, full of sea life and a great place to spend time. Unfortunately, it is now time to give up, block the pool from the inlet and clean the pool up. This will bring that area of the hotel back to been worth a visit again. * TUI travellers from the UK * be aware of the TUI rep scam upon arrival at the airport. When booking the TRS with TUI, you get and should expect, private transfer to the resort, which is approximately an hours drive away from Cancun airport. After the 9 hour flight we were told our private transfer was not coming and we needed to pay for our own taxi to the resort. The TUI rep told us we could get a refund from TUI after we paid up front, as they don't hold cash or couldnt book us another private transfer. We refused on numerous occasions. After approximately an 1 ½ hrs while waiting outside in 30°c heat, I explained to the rep that as we weren't even offered water, my wife was on the brink of fainting. Within 5 minutes, water and the taxi arrived. This was not the fault of the hotel but definitely worth mentioning for others to be less patient than us. To end on a positive, we had a fabulous time at the TRS and wouldn't hesitate in recommending or returning to the TRS RM again.

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