Active Advisories
The Grand Palladium Kantenah Resort & Spa will be closed for renovations from April 15, 2023 to December 15, 2023. Exchange privileges between Grand Palladium White Sand Resort & Spa and Grand Palladium Colonial Resort & Spa with Grand Palladium Kantenah Resort & Spa will not be available during the resort closure.
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
The Grand Palladium White Sand Resort & Spa is located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Built on a beachfront estate of over 1.220.000 m2, this Resort offers amazing views of the Caribbean Sea along an 800 meter long beach of fine, white sands.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
264
Inclusions
- Daily activities
- Round-trip airport transfers
- Guests staying at the Grand Palladium White Sand Resort and Spa enjoy free access to all the bars and restaurants in the complex, except those located at The Royal Suites Yucatan by Palladium.
- Only Royal Suites guests have access to those Royal Suites Facilities
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Coffee maker
- Mini fridge
- Seating area
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
- 1 king bed, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Coffee maker
- Mini fridge
- Seating area
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Use of a canoe
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
Located beside the lake
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
Amenities
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
Kids Club
Baby Club
Teens Club
- Children ages: 2 to 17
- All day activities at the pools and non motorized activities are included. Night shows are included at the theaters.
| Type | Amenities | |
|---|---|---|
| Bar Churchill | Bar, Lounge | |
| Bar Hemingway | Bar, Lounge | |
| Swim up bar | Bar, Swim-up bar | |
| Bar Las Rocas | Bar | |
| White Sand | Bar, Beach bar | |
| Bar La Isla | Bar, Swim-up bar | |
| Bar La Laguna | Bar, Lounge | |
| Sunset Boulevard | Nightclub |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| La Adelita | À la carte | International | Dinner | Dress code |
| El Dorado | À la carte | Grill/steak house | Dinner | Dress code |
| La Lola | À la carte | International | Dinner | Dress code |
| Sumptuori | À la carte | Asian | Dinner | Dress code |
| Chang Thai | À la carte | International | Dinner | Dress code |
| Ribs & More | À la carte | Grill/steak house | Dinner | Dress code |
| Portofino | À la carte | Italian | Dinner | Dress code |
| Poseidon | À la carte | International | Dinner | Dress code, Reservations required |
| Tikal | À la carte | International | Breakfast, Dinner, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
| La Laguna | Buffet | Italian | Breakfast, Dinner, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
| El Gran Azul | Buffet | International | Breakfast, Dinner, Lunch | |
| Hacienda | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
| La Dalia Restaurant | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
| Bahia E Brasa | À la carte | Brazilian | Dinner | Dress code |
- Rooms: 264
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic drinks
Pools
- Adults only pools: 1
- Kids pools: 2
- Outdoor pools: 7
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Arts and crafts: on site ($)
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Concierge
- Currency exchange
- Giftshop available ($)
- Laundry services
- Medical services
- Meeting facilities available ($)
- Parking
- Photo shop
- Shopping onsite
- Tour desk available ($)
- Wedding chapel
- Jewelry store
- Clothing store / boutique
Beach Lounge
Beach
Pool
Pool
Swim Up Bar
Water Park Aerial
Kids Park
Kids Club
Lobby
Gym
Spa
Sports Bar
Chang Thai
La Lola
Location
Reviews
Family vacation
hoirch (Rothesay, Canada) on Jan 26, 2023
Spent 7 days with family, 2 kids aged 8 and 5. Great trip. Check in was smooth and easy. Took a couple of days to not need the map to get around but once we figured it out we were good. We mostly ate at the buffet because of the kids but there was enough variety and options to keep us all happy. Kids loved the ice cream and smoothie bars. We are at Bahia and brassa and I have to say it was amazing. Pools were excellent, bar staff were very friendly and accommodating. Beach was spectacular. Some seaweed on the morning but it was cleared as the day went on. Shuttles to go to rooms and other lobbies were abundant. Nightly shows were great as well. All staff were friendly and very attentive. Will be back
Visit to the Palladium
618graemef on Jan 25, 2023
Edmundo and joseline at the concierge desk were fantastic in helping us with a large reservation! They were both very helpful booking at the steakhouse, Brazilian, and Mexican restaurants. Thank you!!
Vacation Offers
-
Enjoy $1,500 in resort credits with a minimum 4-night stay at select TRS Hotels and Grand Palladium Hotels & Resorts in Mexico and the Caribbean.
Cancun, Riviera Maya, Punta Cana, Montego Bay, Puerto Vallarta
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