All inclusive

Zoëtry Paraiso de la Bonita Riviera Maya

Riviera Maya 5.0

Overview

Zoëtry Paraiso de la Bonita, consistently named one of Mexico's most exceptional boutique resorts, is set on 14 acres, including a private beach. Offering a completely new kind of vacation experience focused on wellness, serenity and romance, as well as social and environmental responsibility. This resort has officially become a member of The Leading Hotels of the World (LHW) and is now part of an elite and exclusive, curated collection of five star, distinguished hotels that offer unique travel experiences, as well as the highest level of product and service within the industry. 

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Ocean Front 1 Bedroom Suite
1130 square feet
  • 2 double beds
  • Oceanfront
  • No more than 3 guests in the room
Ocean Front 1 Bedroom Suite
1130 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Turndown service
  • TV
  • Unlimited worldwide calling

Ocean Front 1 Bedroom Suite with Terrace
  • 2 double beds
  • Oceanfront
Ocean Front 1 Bedroom Suite with Terrace
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Turndown service
  • TV
  • Unlimited worldwide calling

Ocean Front 1 Bedroom Suite with Plunge Pool
1248 square feet
  • 2 double beds
  • Oceanfront
  • No more than 3 guests in the room
Ocean Front 1 Bedroom Suite with Plunge Pool
1248 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Turndown service
  • TV
  • Unlimited worldwide calling

Romance Ocean Front 1 Bedroom Suite with Terrace
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Romance Ocean Front 1 Bedroom Suite with Terrace
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Turndown service
  • TV
  • Unlimited worldwide calling

Romance Ocean Front 1 Bedroom Suite with Plunge Pool
  • 1 king bed
  • No more than 2 guests in the room
Romance Ocean Front 1 Bedroom Suite with Plunge Pool
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Turndown service
  • TV
  • Unlimited worldwide calling

Impression Ocean Front Junior Suite with Plunge Pool
832 square feet
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Impression Ocean Front Junior Suite with Plunge Pool
832 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Turndown service
  • TV
  • Unlimited worldwide calling

Amenities

Location

Address
Carretera Chetumal, Cancun Km 328, Riviera Maya, 77580, Mexico
20 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 2 out of 5

Stressful experience and false advertising, your money is better spent elsewhere

Joshua B on Sep 24, 2023

One of the worst vacations that I've ever had. The entire experience was so stressful. There was no hot water in our room overnight until after 6 am. We caught them multiple times hiding top shelf liquor, saying it was out of stock (even though we say multiple bottles hidden away in the bar). Only when we complained to the manager and gave a significant tip did these options become available to us. There was only 1 restaurant open the entire time...which is completely different from what the website and hotel advertises. Every meal took about 2-3 hours because they were so understaffed - it took about 30-45 minutes to place an order and another hour for food to come out. Most of the activities were canceled daily without any explanation. The WORST part is that they charged us with other rooms extra expenses (hotel shuttles etc.) It took over 2 hours for them to admit that they charged the wrong room. Completely unprofessional and a terrible experience. $600 a night for one of the worst vacations possible. Avoid at all costs. Only redeeming factor is that the location is good.

TripAdvisor users rated this property 1 out of 5

Stay away! Don’t make the same mistake I made.

Lltravels8889 (New York City, New York) on Sep 24, 2023

Stay away from this resort!!! We’re still here for one more evening and I hope to spare as many people from what we’ve experienced here at the mess of a resort they call Zoetry La Bonita. Like yourself, I read reviews from TA before booking and thought to myself - some like it and some hate it. Went against my instincts and said we should be fine. We were wrong!!! Save yourself the money, headache and stress from staying at the Zoetry. This is NOT a 5 star all inclusive so take your business to somewhere else where it is. While there are many kind people who work here, the management of the resort has led to what you read here as the many abundant problems for a resort that is barely at capacity and can still not keep up with demand. Instead, they are taking shortcuts every which way and hoping guests don’t notice. Island time is expected while on an all inclusive resort but this place takes it to a whole new level. For ex., we’ve spent 2 hours of our day waiting for breakfast to finish because of the speed of service and food being prepared. It took 40min alone (we timed it) to get a cup of coffee and two juices. We had to get silverware ourselves from another table. Room service is no better considering we’ve tried the day before and the entire order was messed up upon delivery. You’ll lose your whole day just trying to eat your meals and waiting around. Other shortcuts, they switch around the times of the events or cancel them last minute for a place that barely has any activities to begin with. Ceramic painting at 11am, switched to 10:30am when you arrive at 10:45am to ask. Ping pong canceled because “not enough people” even though we had a group of 4. Top shelf liquor only available at the main pool bar. And towards the middle of the afternoon, the Don Julio has “ran out” each of the three days. Shame on Antonio, Sharon and Raul Lerma for letting a beautiful resort be completely mismanaged! Save yourselves from the stress of this place! We all work hard for our money and free time to feel it wasted!

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