Zoëtry Paraiso de la Bonita Riviera Maya reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

3253 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Relaxing and Romantic

Tina T on Jun 22, 2022

We frequent AMResort Collection but this was our first experience with the Zoetry level. It definitely lived up to its relaxing reputation. The food was great but different than that offered by the Secrets brand. We truly enjoyed the yoga, sound meditation, and aqua aerobics with Daniel. Daniel is very good and the perfect fit for the relaxing venue. There is one pool and a private beach but the seaweed is a major issue and hard to keep clean. Our suite was perfect with a walk-out and plunge pool. Depending on where your room is located, there could be a lot of walking. We didn't mind the walk. The resort has a private pier and offers excursions right from the pier. Although we didn't do an excursion this time, that is a great feature. The one thing I was unaware of prior to arrival was that the Zoetry resorts are not Adults only anymore and there were several kids there. We enjoyed the relaxing vibe of the Zoetry experience and would recommend it if that is what you are looking for.

TripAdvisor users rated this property 5 out of 5

Relaxing in luxury

Rockermom1973 on Jun 22, 2022

The service here is excellent and the resort itself lovely. While it’s not a newer property, it’s well designed and set up for a relaxing stay. We had a two bedroom oceanfront suite so got to wake up to a gorgeous sunrise every morning. I can’t say enough about the food here. Everything we ate was excellent and again, the service was top notch. If you have a chance to eat the chocolate and mole cake with sweet and spicy corn ice cream at Kaaz, do it! One of my top five favorite desserts. It stormed one day so we took advantage of the spa. Perfection. A great deep tissue massage. My only complaint would be the seaweed on the beach. Most of this area has to deal with that right now and there’s nothing to be done about it except clean it as best they can. We scheduled excursions that took us to various places so that wasn’t an issue for us. All in all, a really lovely vacation with our teen daughters.

TripAdvisor users rated this property 5 out of 5

Best boutique all inclusive

Sarah M (Dartmouth, Canada) on Jun 22, 2022

Excellent food Great service Activity coordinator was fantastic We really enjoyed our stay and would highly recommend to anyone. Much prefer the smaller boutique hotel for all inclusive. No buffets. A la carte for every meal. Really enjoyed for adult getaway.

TripAdvisor users rated this property 5 out of 5

Great Getaway!

MrsVanntastic (Medford, New Jersey) on Jun 18, 2022

My sister and I wanted a nice post-covid getaway. I reached out to my travel agent, Michael McHugh at DreamMakers Vacations, and he helped me book an amazing getaway! I have stayed at other Zoetry properties before and have always been pleased. This time was no exception. Enrique was welcoming as we waited to check-in and escorted us to our beautiful room. We were upgraded to a first floor room with a plunge pool thanks to our travel agent! The staff observed Covid protocols and we felt very safe. Enrique made every breakfast special and Alberto made every night enjoyable with great drinks and conversation. Victor took care of our drinks during the day allowing us to enjoy the beach and pool. All of the staff was outstanding and we can't wait to return!

TripAdvisor users rated this property 4 out of 5

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Rmarthalopez on Jun 16, 2022

A spectacular experience, the wonderful hotel, beautiful passages, beautiful animals, Fernanda's tea time is magnificent, delicious desserts. If you go to eat at the restaurants, ask for Erik or Enrique, avoid being served by Gabriel or Edgar, his service from them to be a 5-diamond hotel leaves much to say rude attitude and they judge you by your appearance they serve you reluctantly. Thanks to the service of Carolina, Enrike, Erik, Fernanda and Mr. Fernando prepare delicious drinks

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