All inclusive

Azul Beach Resort Riviera Cancun, by Karisma

Riviera Maya 5.0

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Overview

Featuring the renowned Gourmet Inclusive® concept by Karisma, Azul Beach Resort Riviera Cancun brings together spacious facilities with unlimited activities and services. Azul Beach Resort Riviera Cancun is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

435

Rooms

Luxury Suite
640 square feet
  • 1 king bed, or 2 queen beds
  • Garden or pool view
Luxury Suite
640 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Balcony or terrace

Luxury Oceanview Suite
640 square feet
  • 1 king bed, or 2 queen beds
  • Ocean view
Luxury Oceanview Suite
640 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Balcony or terrace

Luxury Walk Out Suite
  • 1 king bed, or 2 queen beds
Luxury Walk Out Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Balcony or terrace

Family Suite
625 square feet
  • 1 queen bed, and 2 sofa beds
  • Garden or pool view
Family Suite
625 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Balcony or terrace
Additional details

Especially designed for families with a master bedroom with a queen bed and jacuzzi for two.  Frosted glass sliding doors separate this area from the living space where there is a double sofa bed and a single sofa bed.

Junior Suite
640 square feet
  • 1 king bed
  • Garden view
Junior Suite
640 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Balcony or terrace

Swim Up Junior Suite
540 square feet
  • 1 king bed
  • Pool view
Swim Up Junior Suite
540 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Balcony or terrace

Amenities

  • Elevators.

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)

Azulitos Playhouse

Childen under the age of 4 must be accompanied by an adult.

Open from: 9 a.m. to 9 p.m.

4 themed programs

The new children’s programming will be based off of 4 main themes: Sustainability, Gourmet, Beaches and Culture. The sustainability theme will present children with a greenhouse tutorial where they can plant seedlings and watch them grow at home via webcam, a touch pool with small local sea creatures and an eco-scavenger hunt. Gourmet will have varying cooking lessons from baking competitions to pizza and ice cream making. Beach activities consist of sand sculptures, kites, origami and beach bonfire treats with supervision. Lastly Culture will provide children with Spanish music lessons, local pirate history and Carnival inspired masks, costumes and dances.

The age range below will determine the quantity of children during booking.
  • Children ages: 3 to 12
Type Amenities
Mojito Lounge Bar, Lounge
Zavaz Lounge Bar, Lounge
Zavaz Swim Up Bar Bar, Swim-up bar
Cantina Zocalo Bar, Lounge
Zocalo Swim Up Deck Bar, Swim-up bar
Waves Bar & Swim Up Bar, Swim-up bar
Beach Bar Bar, Beach bar

Minimum age restrictions apply, picture ID required.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Select public areas
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Spoon À la carte International Breakfast, Dinner, Lunch Dress code
Le Chique À la carte Mexican Dinner ($), Dress code, Not included with all-inclusive plan, Reservations required
Tapaz À la carte International Dinner Dress code
Siena À la carte Italian Dinner Dress code
Zavaz Snack bar Caribbean Breakfast, Dinner, Lunch Dress code
Zocalo À la carte Mexican Dinner Dress code
BBQ Grill Snack bar American Breakfast, Lunch
Pizza Dude! Snack bar Pizzaria Lunch
  • Rooms: 435
  • Floors: 4
  • Eco-friendly hotel
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa treatments: on site
  • Water aerobics
Carretera Cancún-Puerto Morelos Km. 27.5, Mza. 37
SM. 12, Bahía Petempich
Puerto Morelos, Quintana Roo, Mexico 77580
(52) 998-872-8450
20 km from CUN
  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Kids pools: 1
  • Outdoor pools: 4

Water sports

  • Motorized watersports: on site ($)
  • Scuba diving: on site ($)
  • Snorkeling: on site ($)

Other sports

  • Tennis courts: on site

Other activities

  • Daily activities: on site
  • Kayaks, beach volleyball, soccer, shuffleboard
  • Spanish lessons, dance lessons, cooking classes
  • 24 hour front desk
  • ATM available ($)
  • Baggage check
  • Business centre
  • Concierge
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Shopping onsite available ($)
  • Tour desk available ($)

Location

Address
Carretera Cancún-Puerto Morelos Km. 27.5, Mza. 37, SM. 12, Bahía Petempich, Puerto Morelos, Quintana Roo, 77580, Mexico
Carretera Cancún-Puerto Morelos Km. 27.5, Mza. 37

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Wonderful vacation!!!

C9557XDjanek on Jul 27, 2021

We just got back from our stay and I have absolutely nothing but GREAT things to say! The customer service was wonderful! Our housekeeper, Marina in building 2, was the sweetest ever! She went above and beyond and was so energetic! She saw that we were dressed up one evening and I told her we were going to get our picture taken and she asked the occasion so I told her our anniversary was coming up and the next thing I know we have a Happy Anniversary sign on our door, flower pedals saying LOVE on our bed and dessert with Happy Anniversary wrote in chocolate syrup delivered! Our room service guy, Jorge, was also amazing. He saw that we were ordering room service for breakfast so he'd just take our order for the next day and was there promptly every morning with a big smile and good morning! He was so so cheerful and upbeat! I had read some bad reviews and I know the seaweed has been a problem (which is out of their control), but if you can't enjoy a stay like that, being treat like royalty, then the problem lies on you. It was the most relaxing, best vacation we've ever had. We also met and visited with a lot of great people while we were there!??

TripAdvisor users rated this property 1 out of 5

Bad, Bad and BAD - Avoid this resort!

Dejan I on Jul 26, 2021

I’m here now for 4h, and I can say only one thing: AVOID this crap! If they don’t charge my credit card for all vacancy I will leave this resort in everything south of Cancun in just 1 second! 1 second ladies and gentlemans! The seaweed is so awfull and smells so bad that you CAN’T breathe!!! And all the time makes me dizy! They DON’T clean the beach, and everything on the beach os OUT of duty… Why? Check my real pictures that I take! I was able to be on the beach for just 5 minutes and I had headache! And the second part is that the resort via their WIFI blocks the tripadvisor page. I’m using now VPN connection to write the review! Enough said! Crap and so disapointed! Date: 26th of July 2021

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