Overview
Infinity Bay Spa & Beach Resort offers luxurious accommodations and amenities on Roatán’s award-winning West Bay Beach, one of the top 10 beaches in the world. Underwater adventures abound with the world’s second largest barrier reef less than 50 feet from shore. Whether you are looking for an action-packed vacation or a relaxing, romantic getaway, the options for unforgettable stays are infinite.
Check in
3:00 p.m.
Check out
11:00 a.m.
Rooms
145
Inclusions
- Round-trip airport transfers
- Smoke-free property
- 24-hour security
- All taxes
Rooms
Amenities
Location
Reviews
3 family Christmas vacation
Mgmercerx (Atlanta, Georgia) on Jan 11, 2025
Our 3 families (10 people total) stayed in 3 different 1BR pool view condos for 6 nights. The resort and condos are in need of some TLC. Our condo did not have hot water for the first day until the maintenance man worked on it for several hours. We only had housekeeping to "clean" on 2 days, even though I called multiple times. When they came, it was very minimal. Had to beg for more soap and shampoo and towels. Cats are Everywhere and they feed them. Not something I want on vacation. People are allowed to save beach chairs possibly for several days. We were there multiple days and Lots of empty beach chairs with towels on them. One of our condos had obviously been part of a bigger condo. It had a locked connecting door next to the bathroom. You could hear EVERYTHING the people in the other room were saying as if they were in the same room. It didn't have a front door, only 2 sliding glass doors. We would have moved had there been any other vacant condos. Pool area was fantastic. Breakfast buffet just okay. Food average, servers hover over you wanting to take dirty plates as soon as you lay down your fork. Bar food was good. Employees mostly unfriendly and not big on customer service. Nonchalant attitudes. Snorkeling off the beach was the BEST snorkeling I've done in 30 years!!!! Swim out to 3 buoys and turn left for some awesome coral and beautiful fish. Night snorkeling was wonderful as well. We used Roatan 5 Star Tours for 3 days for excursions and were super impressed with their flexibility and kindness. Airport is very small and HOT! Expect long lines and close quarters. Shuttle to and from resort is supposedly included. We took the shuttle from the airport and were pleased. When we tried to schedule the shuttle to return to the airport, the resort stated they only offer it at specific times. So we had to pay to return to the airport. Not happy about that. Overall, the resort is okay, but when we return to Roatan we will look elsewhere to stay.
Group friends in December 2024
Erika_MACStravel (Windsor, Ont) on Dec 27, 2024
We had a mix of 12 people, including families with children, couples, friends, and a vegetarian, Dec 16 to 23rd, 2024. The rooms at Infinity bay are great. Some of us had 2 bedroom units, others had 1 bedroom. Kitchens very well equipped in all units, including microwaves and ovens, blender, large fridges with ice machines. The water at the resort is drinkable from the tap as they have a million dollar filtration system at the resort. Large comfortable balconies as well. The rooms are large with very comfortable beds! Water pressure was lacking and took a while to get hot, but it was HOT! A few guests mentioned that the rooms were dated, but personally I was really happy with them. I could maybe say that about the chairs or furniture, but overall loved the rooms. The food was fantastic at the buffet. We chose the all inclusive plan so every meal we had at the buffet except on Friday night which was at the beach. We overall preferred the buffet. There was something for everyone there. In the mornings there were muffins, pastries and breads, eggs, potatoes, fruits and veggies, as well as a made to order omelet bar. Lunch and dinner had salad with tons of fresh veggie selections, as well as cooked veggie options, rice and potatoes, soup and usually 2 to 3 meat options, with one of the options being fish. Made to order Pasta for dinner as well. The drinks were strong and there was a lot of selection. There are many restaurants within walking distance of the resort, however, so meal plan is not necessary. The pools were very lovely albeit slightly on the cool side for some of us. There are many lounge chairs and we never had an issue finding a spot even for all 12 of us together. Several Bathrooms around the pool area that are kept clean. Entertainment is pretty much non-existent at the resort. One night there was a nice singer/guitar player. Apparently some nights there is a fire entertainer but we didn't see them. No music during the day or any activities going on. The Spa has tons of selection for facials, wraps, and massage services at decent prices. The gym was large and well equipped compared to other resorts we have stayed. It was free with the All-inclusive plan, but I believe $10 per day if AI is not purchased. Staff is very friendly throughout. Special shout out to Gardan, Francisco, the main bartenders! Tons of other shout outs including wait-staff, cleaners, security, etc. which made our trip that much better. The Diving center at the resort has everything you need, even a snorkel rental for the day, or wet suit. A number of us went diving, including a 10 year old. The in-class portion went over the basics and answered everyone's questions as it was everyone's first time. We went straight into the ocean from the beach and since it was wavy, it was difficult to practice what we learned and a few people gave up. I feel that it would have been much more beneficially to begin in the pool, especially with children. The ones that did go out, however, had a fantastic time, right off the beach. That was the discovery class which we found to be a great price. The beach directly off the resort has many vendors selling bracelets, swim shirts, sunglasses, and services such as hair braiding and massage. It can be a tad overwhelming but a simple "No Thank you" and they will move along. Mosquitos and Sand Fleas: It was windy enough that I only saw 1 mosquito in the time that we were there, but the sand fleas were crazy for 3 of the men in particular. None of the women or children seemed to be affected. I protected myself with a concoction I made myself with coconut oil, beeswax and essential oils, especially the lower legs/feet. Finally, The weather was fine the first few days but there were several days of rain. The beach wasn't as calm as a result of the weather so the visibility could have been better. There is a ton of coral directly out front of the resort so you really don't need to go far to snorkel. We did do a snorkel tour, however, that took us to a shipwreck, to see starfish, and a pirate wreck where all but a few things had disappeared. Was cool to see cannons there, though. I'd definitely be back. It's not a busy resort, quiet if you wanted it to be quiet, but you could definitely have a fun night at the bar if you so choose. This is right up my alley as my main focus was to relax. If you're looking to party or for nightlife/daytime fun, this isn't the place. If you're looking for a home away from home, this place is paradise. For a 4 star resort, I give this a 5 star!
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