TripAdvisor Traveler Rating

I stayed at Infinity Bay in March of 2026 with a group of friends for a week. Overall I enjoyed my experience and would stay here again. Pros: - Beautiful coral reef in the ocean directly in front of the resort, just follow the ropes so you don't bump into the coral along the way. The hotel does not provide free snorkel stuff but you can rent it from a vendor by the hotel for 15$ for like 3-4 hours. - Nice large rooms with comfortable beds -Extremely friendly staff -Decent gym for being a hotel gym and it has 24/7 access -The international buffet thats included in the all inclusive deal has limited options but all of the options were fresh and delicious. Way different than a typical all inclusive resort where I feel like i'm eating defrosted food at a hometown buffet. This felt like a home cooked meal made fresh by someone who loves you. Cons: -There is zero education about reef conservation. The only thing I saw was a little video playing amongst their slideshow of resort photos at the check in desk that showed coral reef being grown and transplanted. For how bleached and damaged the reef is I really wish they would take the time to have some educational materials or signs or anything. Even the gift shop sold non-reef safe sunscreen :( This really bothered me.... -They rent out beach chairs to cruise ship individuals so unless you find a chair at 9am you will not get a lounger at the pool or the beach for the rest of the day. -The all inclusive alcohol option was not worth it at all. It is not a full bar like most all inclusive resorts. You get a separate "all inclusive" drink menu that you can order from and the alcohol is all rail. At one point the server pulled out Mr Boston vodka which I haven't drank since I was a poor freshman in college! No one in our friend group could catch a buzz either. I'm not sure if the alcohol is watered down or if they just don't pour them as strong as in the states but if I return I will not be doing all inclusive alcohol again. I almost felt like the servers treated you worse when they saw your all inclusive band despite us still tipping very well. -Check in was way later than 3pm. They kept saying "the manager is checking to see if your room is ready" every 30 mins. We finally just went to the bar and came back hours later to our room being ready. I plan on coming back to roatan and I think i'd do infinity bay again. The biggest takeaway was to bring your own reef safe sunscreen, yell at the dummys who stand on the coral reef, and don't do the all inclusive alcohol! :)

Just got back from an incredible stay at Infinity Bay, and while it was the best vacations ever! Here is our honest review. Good and Bad. **Pros:** -Room 1003-We rented a gorgeous beachfront one-bedroom on the second floor that totally exceeded our expectations. The decor was on point, and that huge hammock was much appreciated. The views and sunsets were breathtaking! - Awesome Location- The resort is perfectly situated. You can snorkel right from the beach, no excursions neededz - Timing-We went during Holy Week, which is usually a mad rush, but it wasn't overly crowded at all. - Shrimp Heaven- Don’t skip the shrimp at the palapa bar! The coconut and bang bang shrimp were absolutely delicious. **Cons:** - Check-In Woes-The check-in process was a bit of a hassle. We got there right on time but didn’t get into our room until 7 PM. It felt a little chaotic. - Menu Pricing- We went without the all-inclusive package and paid as we went, but the prices on the menu never matched what we were charged, especially for drinks. We were getting overcharged every time. Also, they include gratuity on the tab as well. It’s writing in Spanish, and we didn’t know, so we basically tipped twice as we also tipped 20% cash. Figured that out at the end of our trip. - Beer Mix-Ups-The beer taps were hit or miss. Four out of five times, we ended up with the wrong beer. - Slow Bar Service-The service at the palapa bar could definitely be faster. It took about 20 minutes on average to get a drink. - **Coffee Struggles**: The coffee pot in our room was a cold press, and let’s just say it didn’t make the best cup of coffee. That’s on us, though! Overall, despite a few hiccups, this trip was amazing, and we are already planning our return! If you’re looking for a beautiful getaway with killer views and tasty food, Infinity Bay is a solid choice!

You may want to rethink Infinity Bay, especially if you plan to spend any time on the beach there. The chair hogs get up early and block the prime spots. I took this photo at 645am. Three hours later the folks who claimed these chairs still hadn't shown up. The staff will not or cannot do anything about it. This happend each day for the 3 days we were there (March 22-25, 2026). This happens by the pool also. They come down early, claim the best spots and go back to bed. Most show up several hours later. I find this aggravating, very rude and extremely inconsiderate. We paid a premium rate for our unit and was never given the opportunity to have beach front seating all while the chairs sat empty for a large portion of the morning and afternoon. Perhaps you may want to reconsider staying at Infinity Bay. Too bad too, its a beautiful resort with an excellent staff. But to pay for something you can't use doesn't interest me. There are other resorts nearby that may be more attentive to the needs of their guests and do not allow this kind of rude, entitled behavior. It's sad really.

I stayed at Infinity Bay in March 2026 and it was genuinely one of the best resorts I have experienced; fun, reasonably priced, great service, and outstanding facilities and amenities. We stayed in a Premier Queen Studio, which was perfect for a couple, nicely appointed, with a kitchen, living area, and small balcony. The pools are huge, so even on days with major cruise ships in town, they did not seem crowded at all. Also, there's staff and security on site so we felt completely safe. A major component of the stay was the breakfast, which was fantastic--they had tons of options, fresh fruit, an omelette station, and indoor and outdoor dining areas. Everything was clean, the staff were helpful and professional, and the resort is directly on the ocean with some of the best snorkelling on the island that you can swim directly out to. We ventured off the resort to dive and see other parts of Roatan, but it was nice to come back to the comfort of IB. We had a glitch with our check in b/c we were delayed a day, but Daneri helped us and made sure we were taken care of (and gave us a great restaurant rec to boot), and Tanisha was helpful and patient in breakiing down our bill and getting us transport to the airport. If this is your first time in Roatan (or your second, or third...), I would really recommend IB.

We did a day pass. They picked us up from Port and drove us back. Great snorkeling from beach. Many vendors walking by but left us alone. Got to use the pool also.