This resort is nestled amid lush gardens and on a beautiful white sand beach with calm crystal blue waters. A natural reef in front of the hotel makes the water calm and perfect for children. The hotel offers a refined elegance and all-inclusive luxury on the incredible Samana peninsula. This resort is perfect for families..
Round-trip airport transfers
Unlimited wine and cocktails
Access to the Pueblo Principe entertainment and commercial centre, wtih live music, nighly shows, shops and discos
3 à la carte dinners per week (reservations required, dress code in effect)
Intro scuba lessons in the pool
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
In general the hotel is fine although the service leaves much to be desired given the lack of motivation of the staff subjected to many hours of work and very low salaries which in the end has an impact on the final customer.
I would like to thank the excellent attention of the hotel doctor who attended me in a very professional manner. And a special thanks to metre Alex who unfortunately decided to leave his job and go to another hotel where he is valued and remunerated better. Thanks to all the employees who despite their enormous effort I understand that they go through moments of discomfort after many hours of work; these are the real heroes of the hotel.
It should be noted that some employees accept tips as a bribe; for example, I saw with my own eyes how the grill waiter served a customer who offered him a few dollars and left all the other customers with a puzzled look on their faces. Later in other days I saw how these tips are passed from one waiter to another in order to hide them so that no one catches them. This is in total violation of the compliance policies of any company today and should result in immediate dismissal.
(New York City, New York)
Jul 31, 2022
Very nice resort. Beautiful grounds. Also Beautiful Beach. Nice and clear. Excellent food selection and service at El Limón Buffet. Lots of food varieties and flavorful. Hardworking working staff. Especially animation team. Great night shows and activities throughout the day. Shout out to Monique! Has a mini water park. Highly recommend ??