Located in the charming Old Town district, the hotel boasts an ideal location near many popular attractions. Adventure to nearby dining destinations and entertainment venues, as well as SeaWorld® San Diego, Mission Valley, the San Diego Zoo and the Valley View Casino. Guests will enjoy complimentary hotel breakfast daily, a fitness center and an outdoor pool . Each of the rooms features Spanish-inspired decor, plush bedding, free Wi-Fi and flat-panel TVs.
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Reservation cancelled 3 days before arrival and no compensation
Apr 21, 2021
3 days before my arrival, the hotel cancelled my reservation and transferred me to the nearby courtyard. To my surprise, the hotel management did not offer any compensation as inconvenience and this seemed to be "normal" to them.
Dangerous, unsafe, uncaring
Oct 23, 2020
My room was burglarized on my first night. Hotel staff couldn't have cared less and told me "that never happens" and claimed they checked room key access and security tapes. The next night at around 6am I heard a strange noise and woke up to some guy trying to enter my room from the balcony! We chased him off and called the police as well as the front desk. The police arrived quickly but they told me they were waiting outside for several minutes to get buzzed in by the staff! No one from the staff ever contacted us! All we got was a lukewarm apology at the front desk and a promise of a refund. When the refund hadn't come through several days later I called again and was told it was on it's way. When I expressed my disappointment that no one had bothered to contact me to apologize or follow up in any way I was rudely told I should be happy I was getting a refund and that's all I'd be getting. Nevermind that the refund doesn't even cover the value of what was stolen, let alone the trauma of being woken up by a burglar! DO NOT STAY AT THIS HOTEL. It is NOT SAFE and they have 0 security or interest in keeping their guests safe.