TripAdvisor Traveler Rating

Very clean hotel and very close to downtown. Special shoutout to Harmony at the front desk for her amazing service, and for making our experience unforgettable.

We had an overnight to spend somewhere after flying into SAN and this hotel looked like a cool opportunity to soak up a little sun and pool time before continuing our vacation. It’s only a couple minutes of driving from the airport (and there is a free shuttle that runs frequently). There are several separate Towers. We were in the recently renovated Marina Tower. That was a good choice. The check-in process was efficient and very friendly, despite the poor front desk associate being berated by a rude customer right before I got to her. They did a lovely job of acknowledging my Marriott status and upgraded us to something they called a Deluxe room, although I’m not clear what the difference is. They also offered - and granted - a late checkout. The room itself was nicely appointed. The bed was a bit hard for my preference, although perfectly comfortable. We used the app to ask for additional pillows and they were delivered promptly. There was a small balcony with two chairs, but we were on the side away from the harbor, so I’m not sure it was very useful. We used the pools and hot tubs twice - once on our arrival night and once before leaving in the morning. Very nice. Like really resort quality. They are large and were not at all busy when we were there. One is adults-only, which we very much appreciated. Although we didn’t use it, t seems you can order food and drinks to be delivered right to your lounger, which is genius. The bar was also not a long walk. Towels appeared plentiful. The free elite breakfast is what they call a continental buffet, although there were hot items like bacon, eggs, and oatmeal. Vouchers are provided at check-in. The food was better than most hotel buffets. Our server, DeShaun, was lovely and attentive. Please remember to tip these folks, even when you aren’t paying or even signing the check! Now, on to the couple of annoying things. First, the stupid leaf blower (or perhaps a string trimmer) outside. It started at like 6:30am and kept going for an hour. It must have woken everyone in the hotel. It certainly woke us and ruined our one day to sleep in on this trip. I absolutely hate it when hotels do this. Second, I got a lovely prearrival email from a Guest Services Supervisor a few days before the trip, asking about the occasion, any special requests, etc. A nice touch, right? Except when I replied with a few things, he never responded and the things we asked for were ignored. So like why ask if you don’t plan to follow up? It’s much better to never send that email at all unless you’re committed to actually reading the replies. Even with those issues, we will gladly come back here next time we are in town.

Samara you’re amazing! Made us feel so welcomed at this hotel and let us know events thank you definitely will be coming again.

Logan Green is wonderful!! He took us on a golf cart ride to one of the restaurants in the area. Very nice and kind gentleman.

Logan Green was amazing. Just saying