Fairmont San Francisco reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

5085 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Best Stay

Desyleen M on Feb 24, 2024

From now on if i’m spending the night in the city, the Fairmont Hotel is now my go to! Was super cute, staff was attentive and they gave us a complimentary upgrade. will definitely be staying here again in the future. Hotel felt clean and safe, which is A PLUS

TripAdvisor users rated this property 5 out of 5

Awesome Spot, Awesome Stay

Chris L on Feb 22, 2024

This is an epic place to stay in San Francisco. I'd suggest booking the tower on a high floor as there are few better views of the city and bay. Great rooms, great staff and good restaurants on site. Short walk to Chinatown for amazing Dim Sum and good outside restaurants within a short trip. Tonga Room is an amazing experience on site so plan ahead and book a reservation as it gets very backed up for walk-ins. We had a great time here.

TripAdvisor users rated this property 1 out of 5

Very bad experience - Completely unexpected

MohideenShaikh (Dubai, United Arab Emirates) on Feb 22, 2024

My overall booking was badly and unprofessionally handled. I made the booking from booking.com with a condition that payment will be made at the property but Fairmont charged me USD 437.00 on my credit card upfront immediately after booking. Upon calling to clarify they pushed me to booking.com. Then booking.com confirmed that they processed the refund. It has been over a month now, there is not refund. Moreover, the stay was not very pleasant due the staff attitude, may be the fairmont ego it was. Very unfriendly and we don't care kinda attitude. I have stayed at fairmont multiple times before being an AllAccor member, but this has lowered my expectations. No doubt the property and location is amazing but that does not help if the guest treatment and handling is not up to the standards of Fairmont.

TripAdvisor users rated this property 5 out of 5

Your search is over -- Just Stay Here

Osseous7900 on Feb 21, 2024

All I can say is just stay here. What a wonderful experience staying at the Fairmont. All staff was exceptionally friendly and helpful. The hotel is in pristine condition and is jaw-dropping gorgeous. My room was in the tower and had an amazing view of San Francisco. The bed was excellent. I like a bed that is soft but still offers support. The bathroom was spotless and well appointed. I ate at the Laurel Court each day for breakfast and the food was good and the restaurant was very relaxing. Drinks and snacks at the Tonga bar are a must!!

TripAdvisor users rated this property 5 out of 5

A Nobel Hill Classic

447barryk on Feb 19, 2024

This Nob Hill location boasts beautiful panoramic views. Staff is great. Building is the original historic Fairmont. Feels very fresh and young because they did a great job here. I’d gladly go back. Big room with clean shower. I felt very welcome

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