TripAdvisor Traveler Rating

The Fairmont San Francisco presents an awe-inspiring picture of historic San Francisco. It's perched on top of Nob Hill with spectacular city and bay views. The rooms are large and elegant, service is warm and efficient and the classic architecture is full of charm. Perfect for travellers who want luxury, history and proximity wrapped into one memorable stay.

Bad customer service. Made a mistake and no effort to make it up. Would not recommend, plenty other, better options available. If you make a mistake it is ok, it happens. But be sure to try to compensate the inconvenience at bare minimun, preferably exeed the expectation.

I’ve always wanted to stay here and booked it for the last night of a girls week in SF and Napa. We hired our car from the SIXT in the hotel so it was super convenient to drop it off and get the lift up to check in. We weren’t disappointed. The lobby is grand yet welcoming and our room had been ready since 8am- got an email - which is a great idea. We would have left Napa earlier ??Our room on the 5th floor was huge and had a street view - harbour would have been even better but we weren’t disappointed and were being budget conscious. Room service breakfast was great and the bathroom was fantastic. Some people have commented on the Wifi which we also found a bit confusing but as an Accor member it was free and my friend also was given access. We had to chat to reception about that as it wasn’t clear but they sorted it out quickly. But not sure if it’s free for everyone. Had a drink in the bar after dinner in Chinatown. We walked down but got the #1 bus back which stops on the corner across from the hotel. Lovely friendly helpful doorman as I was leaving. Wished we could have stayed longer but am sure will stay again if back in SF.

I had low expectations after reading recent reviews. I stayed for a week, the first part vacation a a conference the second half. The lobby and meeting rooms are beautiful, in an old world, they don’t make it like this anymore sort of way. The bell desk and front desk staff were wonderful. I had a room on the third floor in the tower that overlooked the bay and it was wonderful to wake up to that view each day. The room was immaculate every day. It was large and so was the bathroom. Bed was comfortable. I ate at the bar once and had drinks there a few other times. Service was great. Prices are ridiculous though. $30 to add a piece of salmon to a salad. The cafe was a let down. Tea ($8) came in a paper cup and croissant ($10) in a paper bag. I would have liked a mug and a plate. Tables were dirty and they closed at 10am! The hotel is situated at the top of Nob Hill and there are very limited amount of shops and restaurants within 2-3 blocks. For someone that recently had knee surgery, this was not an ideal situation as those hills are steep!

This is my favorite hotel in San Francisco. This historic hotel is absolutely beautiful with many amazing period features. The views from my suite are absolutely breathtaking- Alcatraz prison , the Golden Gate Bridge, excellent water views and breathtaking views of the city. The staff are wonderful- great service and they try really hard to meet all your needs. I have stayed here 7 times in the last 24 months and would not stay anywhere else in San Francisco. My only suggestion would be that the hotel needs a bit more variety and a more expansive lunch time menu. My last two visits only had a bar menu for the dining room. Despite this their sliders were excellent.