Overview
The Fairmont San Francisco presents an awe-inspiring picture of historic San Francisco. The grandeur of the luxury hotel atop Nob Hill coupled with its reputation for impeccable service promises a truly memorable experience during your San Francisco vacation. This San Francisco hotel offers luxurious accommoations, fine dining and panoramic views of the City and the Bay from high atop Nob Hill, which make for an unforgettable stay.
Check in
3 p.m.
Check out
12 p.m.
Rooms
591
Inclusions
Rooms
Amenities
Fairmont Room
San Francisco Bay View
Caffe Cento
Laurel Court Restaurant & Bar
Tonga Room & Hurricane Bar
Deluxe Room
Resort View
Lobby
Location
Reviews
Truly Exquisite
legal775 (Washington DC, District of Columbia) on May 01, 2024
Grand historic hotel with all the trimmings. Very few like this left in the country, and the service, surprisingly, matched. More marble than the Vatican - gorgeous. From the doorman to room service, it's reputation is well deserved.
Looks like a luxury hotel, almost feels like one
mezz0v0ce (Denver, Colorado) on Apr 30, 2024
After an amazing stay at another Fairmont property, we were ready for another top notch experience, but left feeling cold. Gorgeous grand lobby and public spaces, but upon check in (we were about an hour early) we were told our room wasn’t ready. No problem, we’ll drop off bags and enjoy the city a bit. And an offer was made to put a rush on our room cleaning. Our view would be of the bay, and while there was no upgrades available as requested… can’t be made at getting the room you pay for, right? Well at 5pm (an hour after check in, 2 hours after our bag drop), we return to find our room STILL not ready, then suddenly while at the counter it is. But when we get there, there’s no bay view as promised, just the scaffolding on the building across the street. We felt we had to accept it as now we only had an hour to get ready to head out to dinner, but the whole interaction felt shady. And things just continued that way, a stop at the concierge desk to ask if there were reservations for hotel guests at Tonga Room prompted a response of “oh you don’t need one, just wait in line” …when I already know that hotel guests can request reservations. Another night, we wanted to stay in one night and just enjoy the hotel, but our food options seemed to be one of the 4 entrees that sounded like banquet food. But maybe the most telling was the person greeting us at the door, who was all smiles and welcomes when we arrived with our luggage, who barely got out a “this your car?” when we got picked up 4 days later same luggage in hand. No “thanks for joining us, hope you had a wonderful stay” or anything to encourage us to return. It left the impression that once someone had our money, there was no reason to continue to be helpful or friendly. I get that these are small things, but luxury properties are ABOUT the small things. Smiles from the staff, a simple “do you have everything you need?”, and for us, clear and honest communication about we are and are not getting. We thought we were Fairmont converts after our stay last fall at another location, but we’ll skip SF and try to decide if we’ll give another one of the properties another chance.
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