(London, United Kingdom)
Feb 18, 2024
Third time in St. Lucia first 1993 and 40th trip to Caribbean, This is a 3 star hotel so expectations not too high. Rooms dated but comfortable new AC unit and comfortable bed served its purpose as only needed for sleep time. Location best in the bay and right on beach. Sunbeds a problem but got around it. Pool is nice and grounds well looked after. Service at pool bar slow but this is due to amount of cocktails being ordered that take so long. They have another bar overlooking the beach and if they opened both problem would be solved. Entertainment was OK day and night. Breakfast was nice and lunch and dinner basic but always enough to eat. Most of staff were really nice apart from a couple who did not look like they wanted to be around. Would i return yes I would without a doubt
Don’t expect too much but love what you get
Feb 15, 2024
We loved this hotel yes it does have its problems but nothing bad enough to spoil our holiday, we were there for 3 weeks over Christmas and new year
The staff make this place and can’t do enough for you obviously the odd one that’s a bit of a pain but most were brilliant
AVA was the best on the swim up bar and worked so hard
A few more to remember Jefferson pool/towels, Jerry entertainment, Patricia restaurant, Chrystelle reception, I’m terrible with names but these are the ones that stand out but there were many more that were brilliant
The food was very basic good choice for breakfast but lunch and evening meal were pretty much the same every day just flavoured differently
Vegetables ,pasta ,vegetarian option ,chicken, fish , salad, soup, pastries (gorgeous)
Rooms were basic but everything you needed including shower gel etc. lovely comfy bed and plenty of storage all kept clean every day
Would I go again, yes in a heartbeat
Overall a nice holiday
(Maidstone, United Kingdom)
Feb 13, 2024
We had a week at the Starfish and overall we had a good time. I have tried to provide a good balance in the review and it is important to stress that we enjoyed our stay. Here’s a few thoughts in terms of “Good” and “Not So Good”
The food is generally very good - breakfast was nicely varied with fruit, omelettes, pancakes and fried items. At lunch and dinner there is always a choice but mainly between fish and chicken but if you wanted to lunch at the Ocean Grill, there were burgers, hot dogs and tacos. The service at the Ocean Grill was a little slow at times but it is the Caribbean so you need to appreciate “island time”.
The room was very good - the bed was huge and very comfortable so a good night’s sleep was ensured. The room itself was spacious with loads of storage space and very effective air conditioning. The bathroom was clean with a very good shower. - always plenty of hot water. The maid service was excellent- we came back to an extremely neat snd tidy room every evening.
The staff were generally very good, especially the bar staff who were faced with a relentless demand but who dealt with this with good humour. Ava stood out behind the bar. The restaurant staff also worked hard but you needed to get to the buffet at the right time as things got a little ragged at peak times. Patrica always had a very welcoming smile and looked after us very well when she was working.
Location is good - a short walk to shops and restaurants and the view from the beach was wonderful. It was nice to walk up the beach and walk through the surf, taking in the beach scene.
Not so good:
There are not enough sun beds for the demand and this forced people to get up before sunrise to lay towels on the sun beds around the pool (but not actually use them). The staff seemed powerless to do anything. In the end, we made a deal with a guy on the beach who provided us with a pair of sun beds and a parasol for $80 for the week and as we prefer to be on the beach, it was a great solution for us. However, I’d have preferred not to have had to pay extra for something that should be a standard facility.
There were some large groups at the hotel from North America who could dominate a little at times. They might have been repeat visitors and they were some of the worst culprits of the sunbed hogging. They had a habit of drinking a lot early on but were a bunch of lightweights so the evenings were quiet as they had shot their bolt by 6pm.
The hotel is generally a bit tired and doesn’t make the best use of its position and space but having said that, it is a 3 star establishment so it is not a luxury establishment but the prices reflect this. The pictures on their website must have been taken at least 10 years ago.
Feb 12, 2024
No sun beds
Food is not great espically if u can’t eat chicken which is the main dish
Breakfast is ok
Terrible experience when first checked in as said I wasn’t on booking
Went out to the local bar to eat as have special dietary needs
Trips was the best thing about this holiday
Great value for the price!
Feb 12, 2024
From the moment we arrived at the resort, the staff made it a memorable experience!
The property is located along a very picturesque section of Reduit Beach, and the views of the bay and Pidgeon Island were spectacular (every day we were awestruck by the beauty of the island). The room was clean, the bed comfortable, the shower pressure good, and nicely air conditioned. The buffet food varied from good to excellent… with a delicious breakfast offering (including made to order omelettes); at lunch and dinner, they offered tasty rice, chicken, and fresh fish dishes. The two theme restaurants (Italian and Asian) required a reservation made 24 to 48 hours in advance, but the offerings in both were exceptional! All the staff were super friendly and helpful (as were the locals encountered off the resort). The entertainment staff kept activities and music happening at the pool bar. It would be a long list to name all the various staff that made our stay special.
The resort is “small” compared to most all inclusive places, but it only serves to give the place a laid back and uncrowded vibe. If you go expecting a 5 Star resort, you will be disappointed… Most reviews rate the Starfish at an average of 3.5 Stars, but I would elevate it to a solid 4 Stars… based upon its phenomenal location, awesome staff, great environment, and the great value for the price…