Overview
Chic and sustainable, the all-inclusive, adults-only, all-suite Sonesta Ocean Point Resort embraces a uniquely designed contemporary Caribbean style.
The spectacular 130 suite “resort within a resort” features an array of exclusive, award-winning pools, bars and al-fresco dining experiences. Try our signature Azul Restaurant, the new Italian restaurant, Portofino, and the new healthy, poké-inspired Bluefin Restaurant + Bar. Also enjoy the Ocean Point fitness center that has the most stunning panoramic views of Maho Bay.
Stay at One, Play at Two - full access to all facilities at the adjacent family resort Sonesta Maho Beach Resort.
Check in
4 p.m.
Check out
11 a.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Phone
- Slippers
- Turndown service
- TV
- Mini fridge is stocked with liquor, water, beer and soda.
- 1 king bed
- Pool view or Ocean view
- No more than 2 guests in the room
- 1 king bed
- Pool view or Ocean view
- Maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Phone
- Slippers
- Turndown service
- TV
- Mini fridge is stocked with liquor, water, beer and soda.
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Phone
- Slippers
- Turndown service
- TV
- Mini fridge is stocked with liquor, water, beer and soda.
Butler Suites include exclusive access to a private wine selection, laundry services, dinner reservations with preferential seating, booking of tours, activities and spa treatments, arrangement of romantic dinner for two in-suite, packing and unpacking of luggage, and so much more.
The guest's personalized luxury experience commences even before arrival, where they can contact the butler team to provide special requests, dietary needs, and arrival time.
Upon arrival, a cell phone is provided allowing them to easily and swiftly relay requests directly to their butler, day or night, ensuring their comfort and ultimate satisfaction throughout their stay.
Amenities
Pool deck
Gym
Azul rooftop
Sunset lounge
Edge pool
Point pool
Resort in the evening
Azul restaurant
Location
Reviews
TripAdvisor Traveler Rating
TPD/KMD Louisville
timdudley (Louisville, Kentucky) on Jul 14, 2024
First this resort literally is less than 10 minutes from the airport which is a huge win. We had prearranged transportation which was easy and convenient. Check in. We got in around 2PM and were greeted at the Maho family side. Given a golf cart ride to Ocean Point. The gentleman who got us was wonderful. We became fist bumping friends all trip. Check in was allowed early. ONE BIG THING. They required us to pay a $300.00. $50.00 a day incidental charge to our credit card. This is no where mentioned. I was very surprised by this as we have travelled over ten times out of country to all inclusive resorts and this was a first. I did tell my credit card company about my travel but for some reason my card was declined. Luckily I carry cash every time we travel. I was able to give the $300.00 which was returned at check out since we didn’t buy anything at the resort. However they should only allow a card on file. Do not attempt a charge until check out if necessary. We did get in our room immediately. We were given room 604. Top floor which is great. However ONE ELEVATOR only goes to the 6th floor. That can be very annoying. Room. The room was a Junior Suite Deluxe. It was front facing the sea, perfect view of the runway at the airport which I loved. The room control panel had the AC set at 71. We always move it to the lowest it can go because you’re in the Caribbean. It goes as low as 67. TIP - Make sure the panel is not on the fan mode or your room will never get cold. They do fill your mini fridge but I rarely used it. Basic Coke products and some beer. They did put balloons, a bottle of champagne, and a small plate of deserts for us because of our anniversary. Then a small greeting card. Nice touch. Just after day one please remove the balloons. The room had a private bathroom with dual sinks, and a rain shower head. I wish the shower door would close fully but it doesn’t. Overall a nice room. COMPLAINT to be fully aware of. The room lost power at least four times. It came back on but can be annoying. The plumbing from the sink, shower, and toilet stopped working multiple times. This means no water so you cannot flush the toilet or wash your hands, shower etc. It would come back on but those waits especially when you’re in the bathroom or showering could be intrusive. The biggest issue was we had to reset and turn off the AC box over ten times. It would just stop working. The last morning our AC never worked. If we were not checking out we would have called for maintenance. This definitely needs to be addressed and not blamed on the islands power plant. Food. As many have mentioned. Azul was the best. I could go on for days about how great the service was there but yes it is the best. Me and the omelet guy became friends. He knew my order each day. Lunch was always on par. Dinner is where Azul shined. Best steaks and short ribs I’ve ever had at an all inclusive. We did try other restaurants on the Maho side and they were fair. One lunch our beef fajita was dripping in grease. After that moment my wife and I decided to stay on the Ocean Point side and only eat there except the Cafe for coffee and pastries. Blue fin was amazing too. The bowl we had was amazing. Service was top notch. Our waitress had us laughing and wine refilled all meal. Even for our anniversary gave us a plated desert with a candle. The buffet we tried a couple of times. It was what you’d expect. Nothing special except the chicken nachos were good. Overall without sounding redundant eat only on the Ocean Point side. Beach. You share with the public. They go have people offer massages. We declined each time. The water is beautiful most days and you can get out there. The undertow is rough at times. However it’s nice but you honestly spend most days at the pools. Pools. There are three. Only one had a swim up bar. The swim up bar is nice but kind of small. The pool with the infinity look out is ok but it has a rock wall and you eventually run into other guests swim out suites. The BEST pool is the middle one. This is where the famous Sheryl is. If you’ve read reviews about her I can tell you one thing about her. SHE IS AMAZING! Whomever said she was rude probably was rude too. We never had issues with her. She always took timeout to talk to us about the island, the resort, life. She made my wife the Malibu bay breeze and my wife couldn’t get enough. She always had two cans of beer waiting on me. She will not be a waiter to you but she’d always be ready when you came up to the bar. Keep in mind the bar is thirty feet from the pool steps. MANAGEMENT PLEASE READ THIS! One thing I could not understand was they did not have beer SXM on tap. I asked Sheryl about this and she said hotel management wouldn’t pay the extra $20.00 for it. I said I can give you the $20.00. Of course it wouldn’t have worked but management needs to not be cheap here. Gift shop. Avoid. Way over priced. Terrible selection. HOTEL MANAGEMENT. Please invest in a bigger gift shop. That was the smallest and most over priced gift shop we’ve ever seen in an all inclusive resort. We never went to the jewelry store. Trust me you can do better on gift shops and jewelry in Maho. Even though there’s only two gift shops down the road. The one closest to the roundabout is better priced. The jewelry store we selected was better and yes you can haggle prices there. Always remember if there is a calculator you can haggle. Cash is king. Room service. Never used but heard was efficient. Housekeeping. AMAZING. Every day room was cleaned, garbage removed, beds made perfectly. I one day saw a housekeeper and told her if you are out housekeeping. Thank you for your hard work. I gave her a $10 bill and she was so appreciative. Airplanes. Yes you hear and see them from 8AM-5PM with a few later on. Yes it can occasionally get noisy. However you adjust and like me admire it. You get used to afternoon rush hour. It’s definitely a cool experience you can’t get elsewhere. Check out. Every thing went fine. We got our money back and have no complaints. The hotel front desk manager did ask why we didn’t use any resort coupons and we said just no need. We decided to take a cab this time to the airport. It was $10 for my wife and I with three bags and two carry ons. EMPLOYEES. I want to take a second here on this. We read a lot of reviews before leaving that employees were rude and disconcerting. I cannot think of one bad apple. They all were super nice and approachable. I don’t know what others seem to encounter but they were all great. Maybe be like us and be friendly. Please and thank you go a very long way. Tipping. PLUS ALWAYS TIP! You don’t know how many times we don’t see this. It doesn’t have to be a lot. A couple bucks on drinks, $5s and $10s for meals goes a long way. Tip your luggage handler, housekeeper, etc. Excursion. Don’t use the hotel. We booked two through TripAdvisor. The island tour and Anguilla day trip. I’ll save the island review for the one on TripAdvisor. However Humphrey was amazing and it’s better priced on TripAdvisor. Pro tip go to Retailmenot and get a discount code. The island two for 4 1/2 hours for two was only $77.00 before tips and any souvenirs, drinks or food. The Anguilla trip got postponed/cancelled unfortunately due to bad weather. Not the tours fault but I heard it was amazing from others that went. Overall this is a very nice resort on the Ocean Point side. I’d stay again but would maybe island hop after day four.
Worst hotel I’ve ever been too
91ruthym on Jul 09, 2024
Worst hotel ever! The staff are so rude. I paid money to come here, you’re not doing me any favors. I’ve never been to a hotel and seen a bunch of miserable people working. They also made me check in late. I came with a friend wedding group, the hotel should have had everything prepared for our arrival. They offered nothing for the inconvenience. Next time I come back I will be staying at either an air b&b or another hotel. I didn’t need to leave my home to come to another country to be disrespected. Horrible!!
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